, to see if you have full access to this publication.
Book Titles No access

Loyalität auf industriellen Internet of Things Plattformen

Eine empirische Untersuchung von Plattformökosystemen mittels der Theorie der Netzwerkexternalitäten, der Mensch-Computer-Interaktion und der Prinzipal-Agenten-Theorie
Authors:
Publisher:
 13.01.2022

Keywords



Bibliographic data

Publication year
2022
Publication date
13.01.2022
ISBN-Print
978-3-8487-8573-5
ISBN-Online
978-3-7489-2990-1
Publisher
Nomos, Baden-Baden
Series
Controlling Praxis
Language
German
Pages
313
Product type
Book Titles

Table of contents

ChapterPages
  1. Titelei/Inhaltsverzeichnis No access Pages 1 - 24
    1. 1.1 Problemstellung und Forschungsfrage No access
    2. 1.2 Relevanz der Forschungsfrage No access
    3. 1.3 Einordnung der Untersuchung in das Controlling No access
    4. 1.4 Zielsetzung und Struktur der Untersuchung No access
    1. 2.1 Zielsetzung und Aufbau des Kapitels No access
      1. 2.2.1 Unterscheidung digitaler und analoger Plattformen No access
      2. 2.2.2 Stand der Forschung und Literaturreview No access
      3. 2.2.3 Spezifika und Definition plattformbasierter Ökosysteme No access
      4. 2.2.4 Gestaltungsmerkmale plattformbasierter Ökosysteme No access
      1. 2.3.1 IoT – Das Internet der Dinge No access
      2. 2.3.2 Definition IIoT Plattform No access
      1. 2.4.1 Geschäftsbeziehungen auf IIoT Plattformen No access
      2. 2.4.2 Entwicklung des Bezugsrahmens der Untersuchung No access
    2. 2.5 Fazit der begrifflichen und konzeptionellen Grundlagen No access
    1. 3.1 Zielsetzung und Aufbau des Kapitels No access
    2. 3.2 Auswahl relevanter Veröffentlichungen No access
      1. 3.3.1 Ansatz nach Lou et al. (2000) No access
      2. 3.3.2 Ansatz nach Pae und Hyun (2002) No access
      3. 3.3.3 Ansatz nach Zhu et al. (2006) No access
      4. 3.3.4 Ansatz nach Lai et al. (2007) No access
      5. 3.3.5 Ansatz nach Lin und Bhattacherjee (2008) No access
      6. 3.3.6 Ansatz nach Lin und Lu (2011) No access
      7. 3.3.7 Ansatz nach Lin et al. (2011) No access
      8. 3.3.8 Ansatz nach Chiu et al. (2013) No access
      9. 3.3.9 Ansatz nach Kang und Namkung (2016) No access
      10. 3.3.10 Ansatz nach Hsu und Lin (2016) No access
      11. 3.3.11 Ansatz nach Zhang et al. (2017) No access
    3. 3.4 Synopse und Bewertung No access
    1. 4.1 Zielsetzung und Aufbau des Kapitels No access
    2. 4.2 Grundlagen der Entwicklung des theoriebasierten Erklärungsmodells No access
        1. 4.3.1.1 Einordnung und zentrale Aussagen No access
        2. 4.3.1.2 Interpretation im Kontext von IIoT Plattformen No access
        3. 4.3.1.3 Implikationen für das Erklärungsmodell No access
        1. 4.3.2.1 Einordnung und zentrale Aussagen No access
        2. 4.3.2.2 Interpretation im Kontext von IIoT Plattformen No access
        3. 4.3.2.3 Implikationen für das Erklärungsmodell No access
        1. 4.3.3.1 Einordnung und zentrale Aussagen No access
        2. 4.3.3.2 Interpretation im Kontext von IIoT Plattformen No access
        3. 4.3.3.3 Implikationen für das Erklärungsmodell No access
      1. 4.3.4 Alternative Erklärungsansätze No access
    3. 4.4 Synthese des Erklärungsmodells No access
    4. 4.5 Kritische Würdigung nach der Datenerhebung publizierter Modelle No access
    1. 5.1 Zielsetzung und Aufbau des Kapitels No access
    2. 5.2 Gütekriterien der quantitativen Forschung No access
        1. 5.3.1.1 Auswahl geeigneter Analyseverfahren No access
        2. 5.3.1.2 Grundlagen der Strukturgleichungsmodellierung No access
        3. 5.3.1.3 Auswahl des Verfahrens zur Strukturgleichungsanalyse No access
        1. 5.3.2.1 Der PLS-SEM Algorithmus No access
          1. 5.3.2.2.1 Evaluation der Messmodelle No access
          2. 5.3.2.2.2 Evaluation des Strukturmodells No access
          3. 5.3.2.2.3 Zusammenfassende Darstellung der Kriterien zur Modellevaluation No access
      1. 5.4.1 Vorgehen bei der Datenerhebung No access
      2. 5.4.2 Operationalisierung der Konstrukte No access
      3. 5.4.3 Konstruktion des Erhebungsinstruments No access
      4. 5.4.4 Bildung der Stichprobe No access
      5. 5.4.5 Datenerhebung und Aufbereitung No access
      1. 5.5.1 Vorgehen bei der Datenanalyse und Evaluation No access
        1. 5.5.2.1 Eigenschaften der Stichprobe No access
        2. 5.5.2.2 Deskriptive Datenanalyse No access
      2. 5.5.3 Prüfen der Anforderungen an die PLS-SEM No access
      3. 5.5.4 Ergebnisse der Evaluation der Messmodelle No access
      4. 5.5.5 Ergebnisse der Evaluation des Strukturmodells No access
      5. 5.5.6 Robustheitstests No access
    3. 5.6 Ergebnisdiskussion No access
    1. 6.1 Zielsetzung und Aufbau des Kapitels No access
    2. 6.2 Ableitung der Gestaltungsempfehlungen des Strukturmodells No access
    3. 6.3 Qualitative empirische Validierung der Gestaltungsempfehlungen No access
    4. 6.4 Gestaltungsempfehlungen des Strukturmodells No access
    5. 6.5 Ergänzende Indikatoren zur Priorisierung der Gestaltungsempfehlungen No access
    1. 7.1 Abschließende Bewertung der Forschungsfragen No access
    2. 7.2 Limitationen der Untersuchung No access
    3. 7.3 Zukünftiger Forschungsbedarf No access
    1. Anhang 1: Kognitive Pretests zur Entwicklung des Modells und des Erhebungsinstruments No access
    2. Anhang 2: Englische Arbeitsdefinitionen der Konstrukte im Modell No access
    3. Anhang 3: Englische Operationalisierung der Konstrukte No access
    4. Anhang 4: Fragebogen No access
    5. Anhang 5: Early-Late-Respondents-Test der Homogenität der Varianzen No access
    6. Anhang 6: Bewertung der Common Method Variance No access
    7. Anhang 7: Deskriptive Datenanalyse No access
    8. Anhang 8: Kreuzladungen der Messmodelle No access
    9. Anhang 9: Interviewleitfaden für die Experteninterviews No access
    10. Anhang 10: Liste der Experteninterviews zur Validierung der Gestaltungsempfehlungen No access
  2. 9. Literaturverzeichnis No access Pages 289 - 313

Bibliography (393 entries)

  1. Adams, J. S. (1965). Inequity In Social Exchange. Advances in Experimental Social Psychology 2, 267–299. Open Google Scholar
  2. Adler, N. J. & Harzing, A.-W. (2009). When Knowledge Wins: Transcending the Sense and Nonsense of Academic Rankings. Academy of Management Learning & Education 8 (1), 72–95. Open Google Scholar
  3. Adner, R. (2006). Match Your Innovation Strategy to Your Innovation Ecosystem. Harvard Business Review 84 (4), 98–107. Open Google Scholar
  4. Adner, R. (2017). Ecosystem as Structure. Journal of Management 43 (1), 39–58. Open Google Scholar
  5. Adner, R. & Kapoor, R. (2010). Value creation in innovation ecosystems: how the structure of technological interdependence affects firm performance in new technology generations. Strategic Management Journal 31 (3), 306–333. Open Google Scholar
  6. Adner, R. & Levinthal, D. (2001). Demand Heterogeneity and Technology Evolution: Implications for Product and Process Innovation. Management Science 47 (5), 611–628. Open Google Scholar
  7. Adomavicius, G., Bockstedt, J. C., Gupta, A. & Kauffman, R. J. (2007). Technology roles and paths of influence in an ecosystem model of technology evolution. Information Technology and Management 8 (2), 185–202. Open Google Scholar
  8. Agarwal, R. & Venkatesh, V. (2002). Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability. Information Systems Research 13 (2), 168–186. Open Google Scholar
  9. Aguirre-Urreta, M. & Hu, J. (2019). Detecting Common Method Bias: Performance of the Harman’s Single-Factor Test. The DATA BASE for Advances in Information Systems 50 (2), 45–70. Open Google Scholar
  10. Akerlof, G. A. (1970). The Market for "Lemons": Quality Uncertainty and the Market Mechanism. The Quarterly Journal of Economics 84 (3), 488–500. Open Google Scholar
  11. Alvesson, M. & Ashcraft, K. L. (2017). Interviews. In G. Symon & C. Cassell (Hrsg.), Qualitative organizational research. Core methods and current challenges (S. 239–257). Los Angeles: SAGE. Open Google Scholar
  12. Ammar, M., Russello, G. & Crispo, B. (2018). Internet of Things: A survey on the security of IoT frameworks. Journal of Information Security and Applications 38, 8–27. Open Google Scholar
  13. Anderson, E. W., Fornell, C. & Lehmann, D. R. (1994). Customer satisfaction, market share, and profitability: Findings from Sweden. Journal of Marketing 58 (3), 53–66. Open Google Scholar
  14. Anderson, J. C. & Gerbing, D. W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach. Psychological Bulletin 103 (3), 411–423. Open Google Scholar
  15. Anderson, R. E. & Srinivasan, S. S. (2003). E-satisfaction and e-loyalty: A contingency framework. Psychology and Marketing 20 (2), 123–138. Open Google Scholar
  16. Armstrong, M. (2006). Competition in two‐sided markets. The RAND Journal of Economics 37 (3), 668–691. Open Google Scholar
  17. Armstrong, M. & Wright, J. (2007). Two-sided Markets, Competitive Bottlenecks and Exclusive Contracts. Economic Theory 32 (2), 353–380. Open Google Scholar
  18. Armstrong, S. J. & Overton, T. S. (1977). Estimating Nonresponse Bias in Mail Surveys. Journal of Marketing Research 14 (3), 396–402. Open Google Scholar
  19. Arora, S., ter Hofstede, F. & Mahajan, V. (2017). The Implications of Offering Free Versions for the Performance of Paid Mobile Apps. Journal of Marketing 81 (6), 62–78. Open Google Scholar
  20. Arthur, B. W. (1996). Increasing Returns and the New World of Business. Harvard Business Review 74 (4), 100–109. Open Google Scholar
  21. Ashnai, B., Henneberg, S. C., Naudé, P. & Francescucci, A. (2016). Inter-personal and inter-organizational trust in business relationships: An attitude–behavior–outcome model. Industrial Marketing Management 52, 128–139. Open Google Scholar
  22. Asvanund, A., Clay, K., Krishnan, R. & Smith, M. D. (2004). An Empirical Analysis of Network Externalities in Peer-to-Peer Music-Sharing Networks. Information Systems Research 15 (2), 155–174. Open Google Scholar
  23. Atzori, L., Iera, A. & Morabito, G. (2010). The Internet of Things: A survey. Computer Networks 54 (15), 2787–2805. Open Google Scholar
  24. Augustin, C. & Singh, J. (2005). Curvilinear Effects of Consumer Loyalty Determinants in Relational Exchanges. Journal of Marketing Research 42 (1), 96–108. Open Google Scholar
  25. Backhaus, K., Erichson, B., Plinke, W. & Weiber, R. (2018). Multivariate Analysemethoden. Eine anwendungsorientierte Einführung (15., vollständig überarbeitete Auflage). Berlin: Springer Gabler. Open Google Scholar
  26. Backhaus, K., Erichson, B. & Weiber, R. (Hrsg.). (2015). Fortgeschrittene Multivariate Analysemethoden. Eine anwendungsorientierte Einführung (3., überarbeitete und aktualisierte Auflage). Berlin: Springer Gabler. Open Google Scholar
  27. Bagozzi, R. P. & Yi, Y. (1988). On the Evaluation of Structural Equation Models. Journal of the Academy of Marketing Science 16 (1), 74–94. Open Google Scholar
  28. Bagozzi, R. P., Yi, Y. & Philips, L. W. (1991). Assessing Construct Validity in Organizational Research. Administrative Science Quarterly 36 (3), 421–458. Open Google Scholar
  29. Bailey, J. P. & Bakos, Y. (1997). An Exploratory Study of the Emerging Role of Electronic Intermediaries. International Journal of Electronic Commerce 1 (3), 7–20. Open Google Scholar
  30. Baiyere, A., Topi, H., Venkatesh, V., Wyatt, J. & Donnellan, B. (2020). Internet of Things (IoT) – A Research Agenda for Information Systems. Communications of the Association for Information Systems 47 (1), 557–579. Open Google Scholar
  31. Baker, R., Brick, J. M., Bates, N. A., Battaglia, M., Couper, M. P., Dever, J. A., Gile, K. J. & Tourangeau, R. (2013). Summary Report of the AAPOR Task Force on Non-probability Sampling. Journal of Survey Statistics and Methodology 1 (2), 90–143. Open Google Scholar
  32. Baldwin, C. Y. & Woodward, C. J. (2009). The Architecture of Platforms: A Unified View. In A. Gawer (Hrsg.), Platforms, Markets and Innovation (19–42). Cheltenham, U.K. and Northampton: Edward Elgar Publishing. Open Google Scholar
  33. Baligh, H. H. & Richartz, L. E. (1964). An Analysis of Vertical Market Structures. Management Science 10 (4), 667–689. Open Google Scholar
  34. Bangemann, T., Karnouskos, S., Camp, R., Carlsson, O., Riedl, M., McLeod, S., Harrison, R., Colombo, A. W. & Stluka, P. (2014). State of the Art in Industrial Automation. In A. W. Colombo, T. Bangemann, S. Karnouskos, J. Delsing, P. Stluka, R. Harrison et al. (Hrsg.), Industrial Cloud-Based Cyber-Physical Systems (S. 23–47). Cham: Springer International Publishing. Open Google Scholar
  35. Barney, J. B. & Hansen, M. H. (1994). Trustworthiness as a Source of Competitive Advantage. Strategic Management Journal, 15 (Special Issue: Competitive Organizational Behavior), 175–190. Open Google Scholar
  36. Bart, Y., Shankar, V., Sultan, F. & Urban, G. L. (2005). Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study. Journal of Marketing 69 (4), 133–152. Open Google Scholar
  37. Bauer, H. H., Grether, M. & Leach, M. (2002). Building customer relations over the Internet. Industrial Marketing Management 31 (2), 155–163. Open Google Scholar
  38. Bauwens, J., Ruckebusch, P., Giannoulis, S., Moerman, I. & Poorter, E. de. (2020). Over-the-Air Software Updates in the Internet of Things: An Overview of Key Principles. IEEE Communications Magazine 58 (2), 35–41. Open Google Scholar
  39. Beer, A. & Faulkner, D. (2014). How to use primary and secondary data. In R. Stimson (Hrsg.), Handbook of Research Methods and Applications in Spatially Integrated Social Science (S. 192–209). Cheltenham, Northampton: Edward Elgar Publishing. Open Google Scholar
  40. Benlian, A., Hilkert, D. & Hess, T. (2015). How open is this platform? The meaning and measurement of platform openness from the complementors’ perspective. Journal of Information Technology 30 (3), 209–228. Open Google Scholar
  41. Bergen, M., Dutta, S. & Walker, O. C. (1992). Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories. Journal of Marketing 56 (3), 1–24. Open Google Scholar
  42. TRUMPF GmbH + Co. KG. (2019). Presse-Information. Ditzingen. https://www.trumpf.com/filestorage/TRUMPF_Master/Corporate/Press/Press_releases/2019_20/Corporate/20190702_PR_AXOOM_GFT/20190702-PM-AXOOM-GFT.pdf. Open Google Scholar
  43. Bhattacherjee, A. (2001). Understanding Information Systems Continuance: An Expectation-Confirmation Model. MIS Quarterly 25 (3), 351–370. Open Google Scholar
  44. Bortz, J. & Schuster, C. (2010). Statistik für Human- und Sozialwissenschaftler (Springer-Lehrbuch, 7., vollständig überarbeitete und erweiterte Auflage). Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg. Open Google Scholar
  45. Boudreau, K. J. (2010). Open Platform Strategies and Innovation. Granting Access vs. Devolving Control. Management Science 56 (10), 1849–1872. Open Google Scholar
  46. Boudreau, K. J. (2012). Let a Thousand Flowers Bloom? An Early Look at Large Numbers of Software App Developers and Patterns of Innovation. Organization Science 23 (5), 1409–1427. Open Google Scholar
  47. Boudreau, K. J., Jeppesen, L. B. & Miric, M. (2019). Competing on Freemium: Digital Competition with Network Effects. SSRN Electronic Journal 10 (accepted manuscript). Open Google Scholar
  48. Boyes, H., Hallaq, B., Cunningham, J. & Watson, T. (2018). The industrial internet of things (IIoT): An analysis framework. Computers in Industry 101, 1–12. Open Google Scholar
  49. Briscoe, B., Odlyzko, A. & Tilly, B. (2006). Metcalfe's Law is Wrong. Communications Networks Increase in Value as they add Members-but by how much? IEEE Spectrum (July), 34–39. Open Google Scholar
  50. Brown, J. R., Dev, C. S. & Lee, D.-J. (2000). Managing Marketing Channel Opportunism: The Efficacy of Alternative Governance Mechanisms. Journal of Marketing 64 (2), 51–65. Open Google Scholar
  51. Bruhn, M. (2016). Relationship Marketing. Das Management von Kundenbeziehungen (Vahlens Handbücher). München: Verlag Franz Vahlen. Open Google Scholar
  52. Campbell, D. T. & Fiske, D. T. (1959). Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological Bulletin 56 (2), 81–105. Open Google Scholar
  53. Ceccagnoli, M., Forman, C., Huang, P. & Wu, D. J. (2012). Cocreation of value in a platform ecosystem:. The case of enterprise software. MIS Quarterly 36 (1), 263–290. Open Google Scholar
  54. Cen, Y. & Li, L. (2020). Effects of network externalities on user loyalty to online B2B platforms: an empirical study. Journal of Enterprise Information Management 33 (2), 309–334. Open Google Scholar
  55. Cennamo, C. & Santalo, J. (2013). Platform competition: Strategic trade-offs in platform markets. Strategic Management Journal 34 (11), 1331–1350. Open Google Scholar
  56. Chalmers, A. F. & Bergemann, N. (2007). Wege der Wissenschaft. Einführung in die Wissenschaftstheorie (6., verbesserte Auflage). Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg. Open Google Scholar
  57. Chang, S.-J., van Witteloostuijn, A. & Eden, L. (2010). From the Editors: Common method variance in international business research. Journal of International Business Studies 41 (2), 178–184. Open Google Scholar
  58. Chin, W. W. (1998a). Commentary: Issues and Opinion on Structural Equation Modeling. MIS Quarterly 22 (1), vii–xvi. Open Google Scholar
  59. Chin, W. W. (1998b). The Partial Least Squares Approach to Structural Equation Modeling. In G. A. Marcoulides (Hrsg.), Modern methods for business research (Introduction to methodology for business and management, S. 295–336). New York, NY: Psychology Press. Open Google Scholar
  60. Chin, W. W., Thatcher, J. B. & Wright, R. T. (2012). Assessing Common Method Bias: Problems with the ULMC Technique. MIS Quarterly 36 (3), 1003–1019. Open Google Scholar
  61. Chiou, J.-S. & Droge, C. (2006). Service Quality, Trust, Specific Asset Investment, and Expertise: Direct and Indirect Effects in a Satisfaction-Loyalty Framework. Journal of the Academy of Marketing Science 34 (4), 613–627. Open Google Scholar
  62. Chiu, C.-M., Cheng, H.-L., Huang, H.-Y. & Chen, C.-F. (2013). Exploring individuals’ subjective well-being and loyalty towards social network sites from the perspective of network externalities: The Facebook case. International Journal of Information Management 33 (3), 539–552. Open Google Scholar
  63. CHO, J. (2006). The mechanism of trust and distrust formation and their relational outcomes. Journal of Retailing 82 (1), 25–35. Open Google Scholar
  64. Choi, G., Nam, C. & Kim, S. (2019). The impacts of technology platform openness on application developers’ intention to continuously use a platform: From an ecosystem perspective. Telecommunications Policy 43 (2), 140–153. Open Google Scholar
  65. Choi, J. P. (2010). Tying in Two-Sided Markets with Multi-Homing. The Journal of Industrial Economics 58 (3), 607–626. Open Google Scholar
  66. Clauss, T. (2017). Measuring business model innovation: conceptualization, scale development, and proof of performance. R&D Management 47 (3), 385–403. Open Google Scholar
  67. Claussen, J., Kretschmer, T. & Mayrhofer, P. (2013). The Effects of Rewarding User Engagement: The Case of Facebook Apps. Information Systems Research 24 (1), 186–200. Open Google Scholar
  68. Coase, R. H. (2013). The Problem of Social Cost. The Journal of Law and Economics 56 (4), 837–877. Open Google Scholar
  69. Constantinides, P., Henfridsson, O. & Parker, G. G. (2018). Introduction—Platforms and Infrastructures in the Digital Age. Information Systems Research 29 (2), 381–400. Open Google Scholar
  70. Cusumano, M. A. & Gawer, A. (2002). The elements of platform leadership. MITSloan Management Review 43 (3), 51–58. Open Google Scholar
  71. Cusumano, M. A., Yoffie, D. B. & Gawer, A. (2020). The Future of Platforms. MITSloan Management Review 61 (3), 46–54. Open Google Scholar
  72. Dal Bianco, V., Myllarniemi, V., Komssi, M. & Raatikainen, M. (2014). The Role of Platform Boundary Resources in Software Ecosystems: A Case Study. IEEE/IFIP Conference on Software Architecture, 11–20. Open Google Scholar
  73. Datta, H., Foubert, B. & van Heerde, H. J. (2015). The Challenge of Retaining Customers Acquired with Free Trials. Journal of Marketing Research 52 (2), 217–234. Open Google Scholar
  74. Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly 13 (3), 319–340. Open Google Scholar
  75. Davis, F. D., Bagozzi, R. P. & Warshaw, P. R. (1992). Extrinsic and Intrinsic Motivation to Use Computers in the Workplace1. Journal of Applied Social Psychology 22 (14), 1111–1132. Open Google Scholar
  76. DeLone, W. H. & McLean, E. R. (1992). Information Systems Success: The Quest for the Dependent Variable. Information Systems Research 3 (1), 60–95. Open Google Scholar
  77. Deng, Z., Lu, Y., Wei, K. K. & Zhang, J. (2010). Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China. International Journal of Information Management 30 (4), 289–300. Open Google Scholar
  78. Devaraj, S., Fan, M. & Kohli, R. (2002). Antecedents of b2C channel satisfaction and preference: Validation e-Commerce metrics. Information Systems Research 13 (3), 316–333. Open Google Scholar
  79. Dewenter, R. & Rösch, J. (2015). Einführung in die neue Ökonomie der Medienmärkte. Wiesbaden: Springer Fachmedien Wiesbaden. Open Google Scholar
  80. Diamantopoulos, A., Sarstedt, M., Fuchs, C., Wilczynski, P. & Kaiser, S. (2012). Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective. Journal of the Academy of Marketing Science 40 (3), 434–449. Open Google Scholar
  81. Dick, A. S. & Basu, K. (1994). Customer loyalty: Toward an integrated conceptual framework. Journal of the Academy of Marketing Science 22 (2), 99–113. Open Google Scholar
  82. Dijkstra, T. K. & Henseler, J. (2015). Consistent Partial Least Squares Path Modeling. MIS Quarterly 39 (2), 297–316. Open Google Scholar
  83. Ding, Y., Jin, M., Li, S. & Feng, D. (2020). Smart logistics based on the internet of things technology: an overview. International Journal of Logistics Research and Applications (1757053), 1–23. Open Google Scholar
  84. Doganoglu, T. & Wright, J. (2006). Multihoming and compatibility. International Journal of Industrial Organization 24 (1), 45–67. Open Google Scholar
  85. Döring, N. & Bortz, J. (2016). Forschungsmethoden und Evaluation in den Sozial- und Humanwissenschaften. Berlin, Heidelberg: Springer Berlin Heidelberg. Open Google Scholar
  86. Douglas, S. P. & Craig, S. C. (2007). Collaborative and Iterative Translation: An Alternative Approach to Back Translation. Journal of International Marketing 15 (1), 30–43. Open Google Scholar
  87. Dremel, C., Wulf, J., Herterich, M. M., Waizmann, J.-C. & Brenner, W. (2017). How AUDI AG Established Big Data Analytics in Its Digital Transformation. MIS Quarterly Executive 16 (2), 81–100. Open Google Scholar
  88. DuBois, F. L. & Reeb, D. (2000). Ranking the International Business Journals. Journal of International Business Studies 31 (4), 689–704. Open Google Scholar
  89. Dwyer, F. R., Schurr, P. H. & Oh, S. (1987). Developing Buyer-Seller Relationships. Journal of Marketing 51 (2), 11–27. Open Google Scholar
  90. Efron, B. & Tibshirani, R. J. (1986). Bootstrap methods for standard errors, confidence intervals, and other measures of statistical accuracy. Statistical Science 1 (1), 54–77. Open Google Scholar
  91. Ehret, M. & Wirtz, J. (2017). Unlocking value from machines: business models and the industrial internet of things. Journal of Marketing Management 33 (1–2), 111–130. Open Google Scholar
  92. Eisenmann, T. R. (2006). Internet companies' growth strategies: determinants of investment intensity and long-term performance. Strategic Management Journal 27 (12), 1183–1204. Open Google Scholar
  93. Eisenmann, T. R., Parker, G. & Van Alstyne, M. W. (2006). Strategies for two-sided markets. Harvard Business Review 84 (10), Reprint 1463, 1–11. Open Google Scholar
  94. Eisenmann, T. R., Parker, G. & Van Alstyne, M. W. (2009). Opening platforms: how, when and why? In A. Gawer (Hrsg.), Platforms, Markets and Innovation (S. 131–162). Cheltenham, U.K. and Northampton: Edward Elgar Publishing. Open Google Scholar
  95. Eisenmann, T. R., Parker, G. & Van Alstyne, M. W. (2011). Platform envelopment. Strategic Management Journal 32 (12), 1270–1285. Open Google Scholar
  96. Esposito Vinci, V., Trinchera, L. & Amato, S. (2010). PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Improvement. In V. Esposito Vinzi, W. W. Chin, J. Henseler & H. Wang (Hrsg.), Handbook of Partial Least Squares. Concepts, Methods and Applications (Springer Handbooks of Computational Statistics, S. 47–82). Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg. Open Google Scholar
  97. Evans, D. S. (2003). Some Empirical Aspects of Multi-sided Platform Industries. Review of Network Economics 2 (3), 191–209. Open Google Scholar
  98. Evans, D. S. & Schmalensee, R. (2016). Matchmakers. The new economics of multisided platforms. Boston, Massachusetts: Harvard Business Review Press. Open Google Scholar
  99. Evans, J. H., Feng, M., Hoffman, V. B., Moser, D. V. & Van der Stede, W. A. (2015). Points to Consider When Self-Assessing Your Empirical Accounting Research. Contemporary Accounting Research 32 (3), 1162–1192. Open Google Scholar
  100. Evans, P. C. & Basole, R. C. (2016). Revealing the API ecosystem and enterprise strategy via visual analytics. Communications of the ACM 59 (2), 26–28. Open Google Scholar
  101. Evans, P. C. & Gawer, A. (2016). The Rise of the Platform Enterprise. A Global Survey (The Center for Global Enterprise, Hrsg.). Open Google Scholar
  102. Farooq, M. U., Waseem, M., Mazhar, S., Khairi, A. & Kamal, T. (2015). A Review on Internet of Things (IoT). International Journal of Computer Applications 113 (1), 0975 8887, S. 1–7. Open Google Scholar
  103. Farrell, J. & Klemperer, P. (2007). Chapter 31 Coordination and Lock-In: Competition with Switching Costs and Network Effects. In M. Armstrong & R. H. Porter (Hrsg.), Handbook of Industrial Organization Volume 3 (Handbook of Industrial Organization, Bd. 3, S. 1967–2072). North Holland. Open Google Scholar
  104. Farrell, J. & Saloner, G. (1986). Installed Base and Compatibility: Innovation, Product Preannouncements and Predation. American Economic Review 76 (5), 940–955. Open Google Scholar
  105. Farrell, J. & Saloner, G. (1992). Converters, Compatibility, and the Control of Interfaces. The Journal of Industrial Economics 40 (1), 9–35. Open Google Scholar
  106. Faul, F., Erdfelder, E., Lang, A.-G. & Buchner, A. (2007). G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences. Behavior Research Methods 39 (2), 175–191. Open Google Scholar
  107. Faulbaum, F., Prüfer, P. & Rexroth, M. (2009). Was ist eine gute Frage? Die systematische Evaluation der Fragenqualität (1. Aufl.). Wiesbaden: VS Verlag für Sozialwissenschaften / GWV Fachverlage GmbH Wiesbaden. Open Google Scholar
  108. Ferrari, P., Flammini, A., Rinaldi, S., Sisinni, E., Maffei, D. & Malara, M. (2018). Impact of Quality of Service on Cloud Based Industrial IoT Applications with OPC UA. Electronics 7 (7, 109), 1–14. Open Google Scholar
  109. Festinger, L. (1957). A Theory of Cognitive Dissonance: Stanford University Press. Open Google Scholar
  110. Flavián, C. & Guinalíu, M. (2006). Consumer trust, perceived security and privacy policy. Industrial Management & Data Systems 106 (5), 601–620. Open Google Scholar
  111. Flavián, C., Guinalíu, M. & Gurrea, R. (2006). The role played by perceived usability, satisfaction and consumer trust on website loyalty. Information & Management 43 (1), 1–14. Open Google Scholar
  112. Foerderer, J., Kude, T., Schuetz, S. W. & Heinzl, A. (2019). Knowledge boundaries in enterprise software platform development: Antecedents and consequences for platform governance. Information Systems Journal 29 (1), 119–144. Open Google Scholar
  113. Fornell, C. & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research 18 (1), 39–50. Open Google Scholar
  114. Fuhr, D. (2016). Leitfaden Security für den Maschinen- und Anlagenbau. Der Weg durch die IEC 62443. Open Google Scholar
  115. Gandal, N. (1994). Hedonic Price Indexes for Spreadsheets and an Empirical Test for Network Externalities. The RAND Journal of Economics 25 (1), 160–170. Open Google Scholar
  116. Gao, L. & Bai, X. (2014). An empirical study on continuance intention of mobile social networking services. Asia Pacific Journal of Marketing and Logistics 26 (2), 168–189. Open Google Scholar
  117. Garbarino, E. & Johnson, M. S. (1999). The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships. Journal of Marketing 63 (2), 70–87. Open Google Scholar
  118. Gawer, A. (Hrsg.). (2009). Platforms, Markets and Innovation. Cheltenham, U.K. and Northampton: Edward Elgar Publishing. Open Google Scholar
  119. Gawer, A. (2014). Bridging differing perspectives on technological platforms. Toward an integrative framework. Research Policy 43 (7), 1239–1249. Open Google Scholar
  120. Gawer, A. (2020). Digital Platforms’ Boundaries: The Interplay of Firm Scope, Platform Sides, and Digital Interfaces. Long Range Planning (102045, Articel in Press), 1–16. Open Google Scholar
  121. Gawer, A. & Cusumano, M. A. (2014). Industry Platforms and Ecosystem Innovation. Journal of Product Innovation Management 31 (3), 417–433. Open Google Scholar
  122. Gawer, A. & Henderson, R. (2007). Platform owner entry and innovation in complementary markets: Evidence from Intel. Journal of Economics & Management Strategy 16 (1), 1–34. Open Google Scholar
  123. Geisser, S. (1975). The predictive sample reuse method with applications. Journal of the American statistical Association 70 (350), 320–328. Open Google Scholar
  124. Ghazawneh, A. & Henfridsson, O. (2013). Balancing platform control and external contribution in third-party development. The boundary resources model. Information Systems Journal 23 (2), 173–192. Open Google Scholar
  125. Goodhue, D. L. & Thompson, R. L. (1995). Task-Technology Fit and Individual Performance. MIS Quarterly 19 (2), 213–236. Open Google Scholar
  126. Greenberger, E., Chen, C., Dmitrieva, J. & Farruggia, S. P. (2003). Item-wording and the dimensionality of the Rosenberg Self-Esteem Scale: do they matter? Personality and Individual Differences 35 (6), 1241–1254. Open Google Scholar
  127. Gregory, R. W., Henfridsson, O., Kaganer, E. A. & Kyriakou, H. (2020). The Role of Artificial Intelligence and Data Network Effects for Creating User Value. Academy of Management Review (forthcoming), 1–40. Open Google Scholar
  128. Groves, R. M., Cialdini, R. B. & Couper, M. P. (1992). Understanding the Decision to Participate in a Survey. Public Opinion Quarterly 56 (4), 475–495. Open Google Scholar
  129. Grunwald, G. & Schwill, J. (2017). Beziehungsmarketing. Gestaltung nachhaltiger Geschäftsbeziehungen – Grundlagen und Praxis. Stuttgart: Schäffer-Poeschel Verlag für Wirtschaft Steuern Recht GmbH. Open Google Scholar
  130. Gubbi, J., Buyya, R., Marusic, S. & Palaniswami, M. (2013). Internet of Things (IoT): A vision, architectural elements, and future directions. Future Generation Computer Systems 29 (7), 1645–1660. Open Google Scholar
  131. Gulati, R., Puranam, P. & Tushman, M. (2012). Meta-organization design: Rethinking design in interorganizational and community contexts. Strategic Management Journal 33 (6), 571–586. Open Google Scholar
  132. Häder, M. (2019). Empirische Sozialforschung. Eine Einführung. Wiesbaden: Springer Fachmedien Wiesbaden. Open Google Scholar
  133. Hagiu, A. (2006). Pricing and commitment by two‐sided platforms. RAND Journal of Economics 37 (3), 720–737. Open Google Scholar
  134. Hagiu, A. (2007). Merchant or Two-Sided Platform? Review of Network Economics 6 (2), 115–133. Open Google Scholar
  135. Hagiu, A. (2014). Strategic decisions for multisided markets. MITSloan Management Review 55 (2), 71–80. Open Google Scholar
  136. Hagiu, A. & Wright, J. (2015). Multi-sided platforms. International Journal of Industrial Organization 43, 162–174. Open Google Scholar
  137. Hair, J. F., Matthews, L. M., Matthews, R. L. & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. Int. J. Multivariate Data Analysis 1 (2), 107–123. Open Google Scholar
  138. Hair, J. F., Ringle, C. M. & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice 19 (2), 139–152. Open Google Scholar
  139. Hair, J. F., Sarstedt, M., Ringle, C. M. & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science 40 (3), 414–433. Open Google Scholar
  140. Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Richter, N. F. & Hauff, S. (2017). Partial Least Squares Strukturgleichungsmodellierung. Eine anwendungsorientierte Einführung. München: Franz Vahlen. Open Google Scholar
  141. Hanelt, A., Nischak, F., Markus, N., Hodapp, D. & Schneider, S. (2020). Building Platform Ecosystems for IoT – Exploring the Impact on Industrial-Age Firms. In Proceedings of the 28th European Conference on Information Systems (ECIS), 1–17. Open Google Scholar
  142. Heider, F. (1958). The Psychology of Interpersonal Relations. New York: John Wiley and Sons, Inc. Open Google Scholar
  143. Hein, A., Schreieck, M., Riasanow, T., Setzke, D. S., Wiesche, M., Böhm, M. & Krcmar, H. (2020). Digital platform ecosystems. Electronic Markets 30 (1), 87–98. Open Google Scholar
  144. Hein, A., Weking, J., Schreieck, M., Wiesche, M., Böhm, M. & Krcmar, H. (2019). Value co-creation practices in business-to-business platform ecosystems. Electronic Markets 29 (3), 503–518. Open Google Scholar
  145. Hennig-Thurau, T., Gwinner, K. P. & Gremler, D. D. (2002). Understanding Relationship Marketing Outcomes. Journal of Service Research 4 (3), 230–247. Open Google Scholar
  146. Henrich, F. (2011). Verbesserung von Kommunikation in Prinzipal-Agenten-Beziehungen im Callcenter Umfeld : eine empirische Analyse zur Entwicklung eines Kommunikationsmodells und zur Ableitung von Handlungsempfehlungen für die Praxis. Lüneburg: Dissertation im Fachbereich Wirtschafts- und Sozialwissenschaften der Leuphana Universität Lüneburg. Open Google Scholar
  147. Henseler, J. (2010). On the convergence of the partial least squares path modeling algorithm. Computational Statistics 25 (1), 107–120. Open Google Scholar
  148. Henseler, J., Ringle, C. M. & Sarstedt, M. (2012). Using Partial Least Squares Path Modeling in International Advertising Research: Basic Concepts and Recent Issues. In S. Okazaki (Hrsg.), Handbook of Research on International Advertising (S. 252–276). Cheltenham, Northampton: Edward Elgar Publishing. Open Google Scholar
  149. Henseler, J., Ringle, C. M. & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science 43 (1), 115–135. Open Google Scholar
  150. Henseler, J., Ringle, C. M. & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. Advances in International Marketing 20, 277–319. Open Google Scholar
  151. Herrmann, A., Huber, F., Wricke, M. & Purucker, C. (2012). Preisfairness als Schlüssel zur Kundenzufriedenheit. In C. Homburg (Hrsg.), Kundenzufriedenheit. Konzepte – Methoden – Erfahrungen (8., überarb. Aufl., S. 299–321). Wiesbaden: Gabler. Open Google Scholar
  152. Hill, C. W. (1997). Establishing a standard: Competitive strategy and technological standards in winner-take-all industries. Academy of Management Executive 11 (2), 7–25. Open Google Scholar
  153. Hochstein, B., Rangarajan, D., Mehta, N. & Kocher, D. (2020). An Industry/Academic Perspective on Customer Success Management. Journal of Service Research 23 (1), 3–7. Open Google Scholar
  154. Hoehle, H. & Venkatesh, V. (2015). Mobile Application Usability: Conceptualization and Instrument Development. MIS Quarterly 39 (2), 435–472. Open Google Scholar
  155. Homans, G. C. (1961). Social Behavior: Its Elementary Forms: Harcourt, Brace. Open Google Scholar
  156. Homburg, C., Hoyer, W. D. & Koschate, N. (2005). Customers' Reactions to Price Increases: Do Customer Satisfaction and Perceived Motive Fairness Matter? Journal of the Academy of Marketing Science 33 (1), 36–49. Open Google Scholar
  157. Homburg, C., Klarmann, M., Reimann, M. & Schilke, O. (2012). What Drives Key Informant Accuracy? Journal of Marketing Research 49 (4), 594–608. Open Google Scholar
  158. Hong, H., Cao, M. & Wang, G. A. (2017). The Effects of Network Externalities and Herding on User Satisfaction with Mobile Social Apps. Journal of Electronic Commerce Research, 18 (1), 18–31. Open Google Scholar
  159. Hong, I. B. & Cho, H. (2011). The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust. International Journal of Information Management 31 (5), 469–479. Open Google Scholar
  160. Horváth, P. (2019). Editorial. Controlling in der Plattformökonomie. Controlling – Zeitschrift für erfolgsorientierte Unternehmenssteuerung 31 (6), 1. Open Google Scholar
  161. Horváth, P., Gleich, R. & Seiter, M. (2020). Controlling (14., komplett überarbeitete Auflage). München: Vahlen. Open Google Scholar
  162. Horváth, P. & Kaufmann, L. (1998). Balanced Scorecard – ein Werkzeug zur Umsetzung von Strategien. Harvard Business Manager 20 (5), 39–50. Open Google Scholar
  163. Hox, J. J. & Boeije, H. R. (2005). Data Collection, Primary vs. Secondary. Encyclopedia of Social Measurement 1 (1), 593–599. Open Google Scholar
  164. Hsieh, P.‐L. (2013). Perceived opportunism (PO) in e‐return service encounters. Managing Service Quality: An International Journal 23 (2), 96–110. Open Google Scholar
  165. Hsu, C.-L. & Lin, J. C.-C. (2016). An empirical examination of consumer adoption of Internet of Things services: Network externalities and concern for information privacy perspectives. Computers in Human Behavior 62, 516–527. Open Google Scholar
  166. Huber, T. L., Kude, T. & Dibbern, J. (2017). Governance Practices in Platform Ecosystems: Navigating Tensions Between Cocreated Value and Governance Costs. Information Systems Research 28 (3), 563–584. Open Google Scholar
  167. Hyrynsalmi, S., Suominen, A. & Mäntymäki, M. (2016). The influence of developer multi-homing on competition between software ecosystems. Journal of Systems and Software 111, 119–127. Open Google Scholar
  168. Iansiti, M. & Levien, R. (2004). Strategy as Ecology. Harvard Business Review 82 (3), 68–78. Open Google Scholar
  169. Iimi, A. (2005). Estimating demand for cellular phone services in Japan. Telecommunications Policy 29 (1), 3–23. Open Google Scholar
  170. Illich-Edlinger, S., Möller, K. & Huth, L. (2021). Zielorientierte Skalierung digitaler Marktplätze. Nutzersteigerung und -steuerung in Plattformgeschäften durch Performance Management. Controlling – Zeitschrift für erfolgsorientierte Unternehmenssteuerung 33 (1), 67–74. Open Google Scholar
  171. IoT Analytics GmbH. (2020). IoT Platform Companies Landscape 2020. https://iot-analytics.com/iot-platform-companies-landscape-2020/. Zugegriffen: 16. Dezember 2020. Open Google Scholar
  172. Jacobides, M. G., Cennamo, C. & Gawer, A. (2018). Towards a theory of ecosystems. Strategic Management Journal 39 (8), 2255–2276. Open Google Scholar
  173. Jensen, M. C. & Meckling, W. H. (1976). Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure. Journal of Financial Economics 3 (4), 305–360. Open Google Scholar
  174. Jiang, Z. & Sarkar, S. (2009). Speed Matters: The Role of Free Software Offer in Software Diffusion. Journal of Management Information Systems 26 (3), 207–240. Open Google Scholar
  175. John, G. (1984). An Empirical Investigation of Some Antecedents of Opportunism in a Marketing Channel. Journal of Marketing Research 21 (3), 278–289. Open Google Scholar
  176. Johnson, M. D., Herrmann, A. & Huber, F. (2006). The Evolution of Loyalty Intentions. Journal of Marketing 70 (2), 122–132. Open Google Scholar
  177. Kallus, K. W. (2016). Erstellung von Fragebogen (2., aktualisierte und überarbeitete Auflage). Wien: facultas. Open Google Scholar
  178. Kang, J.-W. & Namkung, Y. (2016). Restaurant Information Sharing on Social Networking Sites. Journal of Hospitality & Tourism Research 40 (6), 739–763. Open Google Scholar
  179. Kano, N. (1984). Attractive quality and must-be quality. The Journal of the Japanese Society for Quality Control 14, 39–48. Open Google Scholar
  180. Kapoor, K., Ziaee Bigdeli, A., Dwivedi, Y. K., Schroeder, A., Beltagui, A. & Baines, T. (2021). A socio-technical view of platform ecosystems: Systematic review and research agenda. Journal of Business Research 128 (Available online), 94–108. Open Google Scholar
  181. Karat, J. (1997). Evolving the scope of user-centered design. Communications of the ACM 40 (7), 33–38. Open Google Scholar
  182. Katz, M. L. & Shapiro, C. (1985). Network Externalities, Competition, and Compatibility. The American Economic Review 75 (3), 424–440. Open Google Scholar
  183. Katz, M. L. & Shapiro, C. (1992). Product Introduction with Network Externalities. The Journal of Industrial Economics 40 (1), 55–83. Open Google Scholar
  184. Katz, M. L. & Shapiro, C. (1994). Systems Competition and Network Effects. Journal of Economic Perspectives 8 (2), 93–115. Open Google Scholar
  185. Kauffman, R. J., McAndrews, J. & Wang, Y.-M. (2000). Opening the "Black Box" of Network Externalities in Network Adoption. Information Systems Research 11 (1), 61–82. Open Google Scholar
  186. Kennedy, M. S., Ferrell, L. K. & LeClair, D. T. (2001). Consumers' trust of salesperson and manufacturer: an empirical study. Journal of Business Research 51 (1), 73–86. Open Google Scholar
  187. Khare, A., Stewart, B. & Schatz, R. (Hrsg.). (2017). Phantom Ex Machina. Cham: Springer International Publishing. Open Google Scholar
  188. Kim, D. J., Ferrin, D. L. & Rao, H. R. (2009). Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships. A Longitudinal Exploration. Information Systems Research 20 (2), 237–257. Open Google Scholar
  189. Kim, G. S., Park, S.‐B. & Oh, J. (2008). An examination of factors influencing consumer adoption of short message service (SMS). Psychology & Marketing 25 (8), 769–786. Open Google Scholar
  190. Kim, H.-W. & Kankanhalli, A. (2009). Investigating User Resistance to Information Systems Implementation: A Status Quo Bias Perspective. MIS Quarterly 33 (3), 567–582. Open Google Scholar
  191. Kim, S. & Kim, S. (2016). A multi-criteria approach toward discovering killer IoT application in Korea. Technological Forecasting and Social Change 102, 143–155. Open Google Scholar
  192. Kirsch, L. J. (1997). Portfolios of control modes and IS project management. Information Systems Research 8 (3), 215–239. Open Google Scholar
  193. Köksal, G., Batmaz, İ. & Testik, M. C. (2011). A review of data mining applications for quality improvement in manufacturing industry. Expert Systems with Applications 38 (10), 13448–13467. Open Google Scholar
  194. Kornmeier, M. (2007). Wissenschaftstheorie und wissenschaftliches Arbeiten. Eine Einführung für Wirtschaftswissenschaftler (BA KOMPAKT). Heidelberg: Physica-Verlag Heidelberg. Open Google Scholar
  195. Krause, T., Strauß, O., Scheffler, G., Kett, H., Lehmann, K. & Renner, T. (2017). IT-Plattformen für das Internet der Dinge (IoT). Basis intelligenter Produkte und Services. Stuttgart: Fraunhofer Verlag. Open Google Scholar
  196. Krebs, D. & Menold, N. (2014). Gütekriterien quantitativer Sozialforschung. In N. Baur & J. Blasius (Hrsg.), Handbuch Methoden der empirischen Sozialforschung (S. 425–438). Wiesbaden: Springer VS. Open Google Scholar
  197. Kromrey, H., Roose, J. & Strübing, J. (2016). Empirische Sozialforschung. Modelle und Methoden der standardisierten Datenerhebung und Datenauswertung mit Annotationen aus qualitativ-interpretativer Perspektive (UTB, Bd. 8681, 13., völlig überarbeitete Auflage). Konstanz: UVK; UVK/Lucius. Open Google Scholar
  198. Lai, F., Wang, J., Hsieh, C.‐T. & Chen, J.‐C. (2007). On network externalities, e‐business adoption and information asymmetry. Industrial Management & Data Systems 107 (5), 728–746. Open Google Scholar
  199. Lam, S. Y., Shankar, V., Erramilli, M. K. & Murthy, B. (2004). Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context. Journal of the Academy of Marketing Science 32 (3), 293–311. Open Google Scholar
  200. Lancastre, A. & Lages, L. F. (2006). The relationship between buyer and a B2B e-marketplace: Cooperation determinants in an electronic market context. Industrial Marketing Management 35 (6), 774–789. Open Google Scholar
  201. Landers, R. N. (2014). Developing a Theory of Gamified Learning. Simulation & Gaming 45 (6), 752–768. Open Google Scholar
  202. Landsman, V. & Stremersch, S. (2011). Multihoming in Two-Sided Markets: An Empirical Inquiry in the Video Game Console Industry. Journal of Marketing 75 (6), 39–54. Open Google Scholar
  203. Laudon, K. C., Laudon, J. P. & Schoder, D. (2010). Wirtschaftsinformatik. Eine Einführung (IT, 2., aktualisierte Aufl.). München: Pearson Deutschland. Open Google Scholar
  204. Lecerof, A. & Paterno, F. (1998). Automatic support for usability evaluation. IEEE Transactions on Software Engineering 24 (10), 863–888. Open Google Scholar
  205. Lee, E., Lee, J. & Lee, J. (2006). Reconsideration of the Winner-Take-All Hypothesis: Complex Networks and Local Bias. Management Science 52 (12), 1838–1848. Open Google Scholar
  206. Lee, F. (2020). Vom Datenkraken zum Datentreuhänder. Harvard Business Manager (11), 36–39. Open Google Scholar
  207. Leminen, S., Rajahonka, M., Wendelin, R. & Westerlund, M. (2020). Industrial internet of things business models in the machine-to-machine context. Industrial Marketing Management 84, 298–311. Open Google Scholar
  208. Lenz, J., Wuest, T. & Westkämper, E. (2018). Holistic approach to machine tool data analytics. Journal of Manufacturing Systems 48, 180–191. Open Google Scholar
  209. Li, D., Browne, G. J. & Wetherbe, J. C. (2006). Why Do Internet Users Stick with a Specific Web Site? A Relationship Perspective. International Journal of Electronic Commerce 10 (4), 105–141. Open Google Scholar
  210. Liang, H., Saraf, N., Hu, Q. & Xue, Y. (2007). Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management. MIS Quarterly 31 (1), 59–87. Open Google Scholar
  211. Liao, Y.-W., Wang, Y.-S. & Yeh, C.-H. (2014). Exploring the relationship between intentional and behavioral loyalty in the context of e-tailing. Internet Research 24 (5), 668–686. Open Google Scholar
  212. Lin, C.-P. & Bhattacherjee, A. (2008). Elucidating Individual Intention to Use Interactive Information Technologies: The Role of Network Externalities. International Journal of Electronic Commerce 13 (1), 85–108. Open Google Scholar
  213. Lin, C.-P., Tsai, Y. H., Wang, Y.-J. & Chiu, C.-K. (2011). Modeling IT relationship quality and its determinants: A potential perspective of network externalities in e-service. Technological Forecasting and Social Change 78 (1), 171–184. Open Google Scholar
  214. Lin, K.-Y. & Lu, H.-P. (2011). Why people use social networking sites. An empirical study integrating network externalities and motivation theory. Computers in Human Behavior 27 (3), 1152–1161. Open Google Scholar
  215. Linder, J. C., Jarvenpaa, S. & Davenport, T. H. (2003). Toward an Innovation Sourcing Strategy. MITSloan Management Review 44 (4), 43–49. Open Google Scholar
  216. Liu, C. Z., Au, Y. A. & Choi, H. S. (2014). Effects of Freemium Strategy in the Mobile App Market: An Empirical Study of Google Play. Journal of Management Information Systems 31 (3), 326–354. Open Google Scholar
  217. Lou, H., Luo, W. & Strong, D. (2000). Perceived critical mass effect on groupware acceptance. European Journal of Information Systems 9 (2), 91–103. Open Google Scholar
  218. Lu, Y., Papagiannidis, S. & Alamanos, E. (2018). Internet of Things: A systematic review of the business literature from the user and organisational perspectives. Technological Forecasting and Social Change 136, 285–297. Open Google Scholar
  219. Lyytinen, K., Yoo, Y. & Boland Jr., R. J. (2016). Digital product innovation within four classes of innovation networks. Information Systems Journal 26 (1), 47–75. Open Google Scholar
  220. MacCallum, R. C. & Browne, M. W. (1993). The Use of Causal Indicators in Covariance Structure Models:. Some Practical Issues. Psychological Bulletin 114 (3), 533–541. Open Google Scholar
  221. Maguire, M. (2001). Methods to support human-centred design. International Journal of Human-Computer Studies 55 (4), 587–634. Open Google Scholar
  222. Makropoulos, P., Nichols, J., Paternò, F. & Pipek, V. (2017). Editorial: End-User Development for the Internet of Things. ACM Transactions on Computer-Human Interaction 24 (2), 1–3. Open Google Scholar
  223. Mankiw, N. G. & Taylor, M. P. (2016). Grundzüge der Volkswirtschaftslehre (6. Auflage 2016,überarbeitete und erweiterte Auflage). Stuttgart: Schäffer Poeschel. Open Google Scholar
  224. Manyika, J., Chui, M., Bisson, P., Woetzel, J., Dobbs, R., Bughin, J. & Aharon, D. (2015). The Internet of Things: Mapping the Value Beyond the Hype. Open Google Scholar
  225. Markey, R. (2020). Geschätzte Kunden: Was sind Ihre Kunden wert? Harvard Business Manager (11), 21–29. Open Google Scholar
  226. Martilla, J. A. & James, J. C. (1977). Importance-performance analysis. Journal of Marketing 41 (1), 77–79. Open Google Scholar
  227. Martín‐Consuegra, D., Molina, A. & Esteban, Á. (2007). An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector. Journal of Product & Brand Management 16 (7), 459–468. Open Google Scholar
  228. Matzler, K., Hinterhuber, H. H., Bailom, F. & Sauerwein, E. (1996). How to delight your customers. Journal of Product and Brand Management 5 (2), 6–18. Open Google Scholar
  229. McIntyre, D. P. & Srinivasan, A. (2017). Networks, platforms, and strategy. Emerging views and next steps. Strategic Management Journal 38 (1), 141–160. Open Google Scholar
  230. McIntyre, D. P., Srinivasan, A. & Chintakananda, A. (2020). The persistence of platforms: The role of network, platform, and complementor attributes. Long Range Planning (Forthcoming). Open Google Scholar
  231. McIntyre, D. P. & Subramaniam, M. (2009). Strategy in Network Industries: A Review and Research Agenda. Journal of Management 35 (6), 1494–1517. Open Google Scholar
  232. Menon, K., Kärkkäinen, H. & Wuest, T. (2019). Industrial internet platform provider and end-user perceptions of platform openness impacts. Industry and Innovation 55 (2), 1–27. Open Google Scholar
  233. Miaskiewicz, T. & Kozar, K. A. (2011). Personas and user-centered design: How can personas benefit product design processes? Design Studies 32 (5), 417–430. Open Google Scholar
  234. Mineraud, J., Mazhelis, O., Su, X. & Tarkoma, S. (2016). A gap analysis of Internet-of-Things platforms. Computer Communications 89, 5–16. Open Google Scholar
  235. Moore, G. C. & Benbasat, I. (1991). Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation. Information Systems Research 2 (3), 192–222. Open Google Scholar
  236. Moore, J. F. (1993). Predators and Prey: A New Ecology of Competition. Harvard Business Review 71 (3), 75–86. Open Google Scholar
  237. Moosbrugger, H. & Kelava, A. (2012). Testtheorie und Fragebogenkonstruktion (Springer-Lehrbuch, 2., aktualisierte und überarbeitete Auflage). Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg. Open Google Scholar
  238. Morgan, R. M. & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing 58 (3), 20–38. Open Google Scholar
  239. Mouakket, S. & Sun, Y. (2019). Examining factors that influence information disclosure on social network sites from the perspective of network externalities. Industrial Management & Data Systems 119 (4), 774–791. Open Google Scholar
  240. Müller, M. (2005). Informationstransfer im Supply Chain Management (Habilitation an der Universität Oldenburg). Wiesbaden: Deutscher Universitätsverlag. Open Google Scholar
  241. Nachar, N. (2008). The Mann‐Whitney U: A Test for Assessing Whether Two Independent Samples Come from the Same Distribution. Tutorials in Quantitative Methods for Psychology 4 (1), 13–20. Open Google Scholar
  242. Najmul Islam, A.K.M., Cenfetelli, R. & Benbasat, I. (2020). Organizational buyers’ assimilation of B2B platforms: Effects of IT-enabled service functionality. The Journal of Strategic Information Systems 29 (1), 101597, S. 1–28. Open Google Scholar
  243. Nambisan, S. (2013). Information Technology and Product/Service Innovation: A Brief Assessment and Some Suggestions for Future Research. Journal of the Association for Information Systems 14 (Special Issue), 215–226. Open Google Scholar
  244. Nambisan, S., Wright, M. & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy 48 (8), 103773, 1–9. Open Google Scholar
  245. Neumayer, E. & Plümper, T. (2017). Robustness tests for quantitative research (Methodological tools in the social sciences). Cambridge: Cambridge University Press. Open Google Scholar
  246. Nord, J. H., Koohang, A. & Paliszkiewicz, J. (2019). The Internet of Things: Review and theoretical framework. Expert Systems with Applications 133, 97–108. Open Google Scholar
  247. Nunnally, J. C. (1978). Psychometric theory (2. Auflage). New York: McGraw-Hill. Open Google Scholar
  248. Oliver, P., Marwell, G. & Teixeira, R. (1985). A Theory of the Crititcal Mass. I. Interdependence, Group Heterogeneity, and the Production of Collective Action. The American Journal of Sociology 91 (3), 522–556. Open Google Scholar
  249. Oliver, R. L. (1999). Whence Consumer Loyalty? Journal of Marketing 63 (Special Issue), 33–44. Open Google Scholar
  250. Ondrus, J., Gannamaneni, A. & Lyytinen, K. (2015). The Impact of Openness on the Market Potential of Multi-Sided Platforms: A Case Study of Mobile Payment Platforms. Journal of Information Technology 30 (3), 260–275. Open Google Scholar
  251. Otto, B. & Jarke, M. (2019). Designing a multi-sided data platform: findings from the International Data Spaces case. Electronic Markets 29 (4), 561–580. Open Google Scholar
  252. Ouchi, W. G. (1980). Markets, Bureaucracies, and Clans. Administrative Science Quarterly 25 (1), 129–141. Open Google Scholar
  253. Ozalp, H., Cennamo, C. & Gawer, A. (2018). Disruption in Platform‐Based Ecosystems. Journal of Management Studies 55 (7), 1203–1241. Open Google Scholar
  254. Pae, J. H. & Hyun, J. S. (2002). The impact of technology advancement strategies on consumers' patronage decisions. The Journal of Product Innovation Management 19 (5), 375–383. Open Google Scholar
  255. Page, W. (2020). Are We Reaching Peak Streaming Subscriptions? Billboard Magazine (October 17), 35–36. Open Google Scholar
  256. Palmatier, R. W., Dant, R. P., Grewal, D. & Evans, K. R. (2006). Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis. Journal of Marketing 70 (4), 136–153. Open Google Scholar
  257. Palmatier, R. W., Scheer, L. K. & Steenkamp, J.-B. E. (2007). Customer Loyalty to Whom? Managing the Benefits and Risks of Salesperson-Owned Loyalty. Journal of Marketing Research 44 (2), 185–199. Open Google Scholar
  258. Panico, C. & Cennamo, C. (2020). User Preferences And Strategic Interactions In Platform Ecosystems. Strategic Management Journal (Accepted Articel). Open Google Scholar
  259. Park, C.‐H. & Kim, Y.‐G. (2003). Identifying key factors affecting consumer purchase behavior in an online shopping context. International Journal of Retail & Distribution Management 31 (1), 16–29. Open Google Scholar
  260. Parker, G. & van Alstyne, M. (2018). Innovation, Openness, and Platform Control. Management Science 64 (7), 3015–3032. Open Google Scholar
  261. Parker, G., Van Alstyne, M. W. & Choudary, S. P. (2016). Platform revolution. How networked markets are transforming the economy – and how to make them work for you (First edition). New York: W.W. Norton & Company. Open Google Scholar
  262. Parker, G., Van Alsytne, M. & Jiang, X. (2017). Platform Ecosystems. How Developers Invert the Firm. MIS Quarterly 41 (1), 255–266. Open Google Scholar
  263. Pauli, T., Fielt, E. & Matzner, M. (2021). Digital Industrial Platforms. Business & Information Systems Engineering (Published Online). Open Google Scholar
  264. Pavlou, Liang & Xue. (2007). Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal-Agent Perspective. MIS Quarterly 31 (1), 105–136. Open Google Scholar
  265. Pavlou, P. A. & Gefen, D. (2004). Building Effective Online Marketplaces with Institution-Based Trust. Information Systems Research 15 (1), 37–59. Open Google Scholar
  266. Peitz, M. (2006). Marktplätze und indirekte Netzwerkeffekte. Perspektiven der Wirtschaftspolitik 7 (3), 317–333. Open Google Scholar
  267. Penttinen, E., Halme, M., Lyytinen, K. & Myllynen, N. (2018). What Influences Choice of Business-to-Business Connectivity Platforms? International Journal of Electronic Commerce 22 (4), 479–509. Open Google Scholar
  268. Perren, R. & Kozinets, R. V. (2018). Lateral Exchange Markets: How Social Platforms Operate in a Networked Economy. Journal of Marketing 82 (1), 20–36. Open Google Scholar
  269. Petrik, D. & Herzwurm, G. (2019a). iIoT ecosystem development through boundary resources: a Siemens MindSphere case study. In K. Smolander, P. Grünbacher, S. Hyrynsalmi & S. Jansen (Hrsg.), Proceedings of the 2nd ACM SIGSOFT International Workshop on Software-Intensive Business: Start-ups, Platforms, and Ecosystems – IWSiB 2019 (S. 1–6). New York, New York, USA: ACM Press. Open Google Scholar
  270. Petrik, D. & Herzwurm, G. (2019b). Towards an Understanding of iIoT Ecosystem Evolution – MindSphere Case Study. In S. Hyrynsalmi, M. Suoranta & A. Nguyen-Duc (Hrsg.), Software Business. 10th International Conference, ICSOB 2019, Jyväskylä, Finland, November 18–20, 2019, Proceedings (Lecture Notes in Business Information Processing, 1st ed. 2019, S. 46–54). Open Google Scholar
  271. Picot, A. (1991). Ökonomische Theorien der Organisation – Ein Überblick über neuere Ansätze und deren betriebswirtschaftliches Anwendungspotential. In D. Ordelheide, B. Rudolph & E. Büsselmann (Hrsg.), Betriebswirtschaftslehre und Ökonomische Theorie (S. 144–170). Stuttgart: C. E. Poeschel Verlag. Open Google Scholar
  272. Picot, A. (2015). Organisation. Theorie und Praxis aus ökonomischer Sicht (7. Aufl.). Stuttgart: Schäffer-Poeschel. Open Google Scholar
  273. Plinke, W. (1997). Grundlagen des Geschäftsbeziehungsmanagements. In M. Kleinaltenkamp & W. Plinke (Hrsg.), Geschäftsbeziehungsmanagement im Technischen Vertrieb. Berlin: Springer-Verlag Berlin Heidelberg. Open Google Scholar
  274. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y. & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. The Journal of applied psychology 88 (5), 879–903. Open Google Scholar
  275. Polites, G. L. & Karahanna, E. (2012). Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance. MIS Quarterly 36 (1), 21–42. Open Google Scholar
  276. Popper, K. (1934). Logik der Forschung. Zur Erkenntnistheorie der modernen Nautwissenschaft (Schriften zur wissenschaftlichen Weltauffassung, Bd. 9). Wien: Springer-Verlag Wien. Open Google Scholar
  277. Porter, M. E. & Heppelmann, J. E. (2014). How Smart, Connected Products Are Transforming Competition. Harvard Business Review 92 (11), 64–88. Open Google Scholar
  278. Prajogo, D. & Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics 135 (1), 514–522. Open Google Scholar
  279. Profanter, S., Tekat, A., Dorofeev, K. & Rickert, M. (2019). OPC UA versus ROS, DDS, and MQTT: Performance Evaluation of Industry 4.0 Protocols. Proceedings of the IEEE International Conference on Industrial Technology (ICIT), 1–8. Open Google Scholar
  280. PwC. (2020). Global Top 100 companies by market capitalisation. May 2020. https://www.pwc.com/gx/en/audit-services/publications/assets/global-top-100-companies-2020.pdf. Zugegriffen: 22. Januar 2021. Open Google Scholar
  281. Rauyruen, P., Miller, K. E. & Groth, M. (2009). B2B services: linking service loyalty and brand equity. Journal of Services Marketing 23 (3), 175–186. Open Google Scholar
  282. Reinartz, W., Haenlein, M. & Henseler, J. (2009). An empirical comparison of the efficacy of covariance-based and variance-based SEM. International Journal of Research in Marketing 26 (4), 332–344. Open Google Scholar
  283. Reinhardt, R. & Gurtner, S. (2015). Differences between early adopters of disruptive and sustaining innovations. Journal of Business Research 68 (1), 137–145. Open Google Scholar
  284. Reuver, M. de, Sørensen, C. & Basole, R. C. (2018). The digital platform: a research agenda. Journal of Information Technology 33 (2), 124–135. Open Google Scholar
  285. Riasanow, T., Jäntgen, L., Hermes, S., Böhm, M. & Krcmar, H. (2020). Core, intertwined, and ecosystem-specific clusters in platform ecosystems: analyzing similarities in the digital transformation of the automotive, blockchain, financial, insurance and IIoT industry. Electronic Markets (Published Online), 1–16. Open Google Scholar
  286. Richardson, H. A., Simmering, M. J. & Sturman, M. C. (2009). A Tale of Three Perspectives. Organizational Research Methods 12 (4), 762–800. Open Google Scholar
  287. Rietveld, J. (2018). Creating and capturing value from freemium business models: A demand-side perspective. Strategic Entrepreneurship Journal 12 (2), 171–193. Open Google Scholar
  288. Rietveld, J. & Eggers, J. P. (2018). Demand Heterogeneity in Platform Markets: Implications for Complementors. Organization Science 29 (2), 304–322. Open Google Scholar
  289. Rietveld, J., Ploog, J. N. & Nieborg, D. B. (2020). The Coevolution of Platform Dominance and Governance Strategies: Effects on Complementor Performance Outcomes. Academy of Management Discoveries 6 (3, Accepted for Publication), 488–513. Open Google Scholar
  290. Rietveld, J., Schilling, M. A. & Bellavitis, C. (2019). Platform Strategy: Managing Ecosystem Value Through Selective Promotion of Complements. Organization Science 30 (6), 1232–1251. Open Google Scholar
  291. Ringle, C. M. & Sarstedt, M. (2016). Gain more insight from your PLS-SEM results. Industrial Management & Data Systems 116 (9), 1865–1886. Open Google Scholar
  292. Ringle, C. M., Wende, S. & Becker, J.-M. (2020) SmartPLS 3. [Computer software]: SmartPLS GmbH. http://www.smartpls.com./. Open Google Scholar
  293. Rochet, J.-C. & Tirole, J. (2003). Platform Competition in Two-Sided Markets. Journal of the European Economic Association 1 (4), 990–1029. Open Google Scholar
  294. Rochet, J.‐C. & Tirole, J. (2006). Two‐sided markets: a progress report. The RAND Journal of Economics 37 (3), 645–667. Open Google Scholar
  295. Rohlfs, J. (1974). A Theory of Interdependent Demand for a Communications Service. The Bell Journal of Economics and Management Science 5 (1), 16–37. Open Google Scholar
  296. Rohlfs, J. H. (2003). Bandwagon effects in high-technology industries (1. paperback ed.). Cambridge, Mass: MIT Press. Open Google Scholar
  297. Roldán, J. L. & Sánchez-Franco, M. J. (2012). Variance-based structural equation modeling: Guidelines for using partial least squares in information systems research. In M. Mora, O. Gelman, A. Steenkamp & M. S. Raisinghani (Hrsg.), Research methodologies, innovations, and philosophies in software systems engineering and information systems (S. 193–221). Hershey, Pa: IGI Global. Open Google Scholar
  298. Rosen, S. & Tesser, A. (1972). Fear of Negative Evaluation and the Reluctance to Transmit Bad News. Journal of Communication 22, 124–141. Open Google Scholar
  299. Rossiter, J. R. (2002). The C-OAR-SE procedure for scale development in marketing. International Journal of Research in Marketing 19 (4), 305–335. Open Google Scholar
  300. Rudow, B. (2014). Betriebliche Informationssysteme in der Automobilproduktion. Soziotechnisches System – Nutzerpersönlichkeit – Nutzungserleben – Rollout und Betrieb – Fabriksteuerung – Informationen auf Shopfloor – IT-Nutzen. München: De Gruyter Oldenbourg. Open Google Scholar
  301. Rufín, R., Medina, C. & Rey, M. (2013). Building trust and commitment to blogs. The Service Industries Journal 33 (9–10), 876–891. Open Google Scholar
  302. Russo, I. & Confente, I. (2017). Customer Loyalty and Supply Chain Management. Business-to-Business Customer Loyalty Analysis (Routledge Studies in Business Organizations and Networks, 1st ed.). Milton: Taylor and Francis. Open Google Scholar
  303. Rysman, M. (2009). The Economics of Two-Sided Markets. Journal of Economic Perspectives 23 (3), 125–143. Open Google Scholar
  304. Saadatmand, F., Lindgren, R. & Schultze, U. (2019). Configurations of platform organizations: Implications for complementor engagement. Research Policy 48 (8), 103770, 1–17. Open Google Scholar
  305. Sanchez-Franco, M. J., Ramos, A. F. V. & Velicia, F. A. M. (2009). The moderating effect of gender on relationship quality and loyalty toward Internet service providers. Information & Management 46 (3), 196–202. Open Google Scholar
  306. Saris, W. E. & Gallhofer, I. N. (2007). Design, evaluation, and analysis of questionnaires for survey research (Wiley series in survey methodology). Hoboken, NJ: Wiley-Interscience. Open Google Scholar
  307. Sarstedt, M. & Mooi, E. (2019). A Concise Guide to Market Research. Berlin, Heidelberg: Springer Berlin Heidelberg. Open Google Scholar
  308. Satyanarayanan, M. (2017). The Emergence of Edge Computing. Computer 50 (1), 30–39. Open Google Scholar
  309. Saunders, M. N. K. & Townsend, K. (2016). Reporting and Justifying the Number of Interview Participants in Organization and Workplace Research. British Journal of Management 27 (4), 836–852. Open Google Scholar
  310. Schallehn, M., Schorling, C., Bowen, P. & Straehle, O. (2019). Beyond Proofs of Concept: Scaling the Industrial IoT (Bain & Company, I., Hrsg.). Open Google Scholar
  311. Scharfe, P. & Wiener, M. (2020). A Taxonomy of Smart Machines in the Mechanical Engineering Industry: Toward Structuring the Design Solution Space. ICIS 2020 Proceedings, 1–17. Open Google Scholar
  312. Schept, K. (2020). BRANDZ Top 100 Most Valuable Global Brands 2020. https://www.brandz.com/admin/uploads/files/2020_BrandZ_Global_Top_100_Report.pdf. Zugegriffen: 22. Januar 2021. Open Google Scholar
  313. Schilling, M. A. (2000). Toward a General Modular Systems Theory and Its Application to Interfirm Product Modularity. The Academy of Management Review 25 (2), 312–334. Open Google Scholar
  314. Schreieck, M., Hein, A., Wiesche, M. & Krcmar, H. (2018). The Challenge of Governing Digital Platform Ecosystems. In C. Linnhoff-Popien, R. Schneider & M. Zaddach (Hrsg.), Digital Marketplaces Unleashed (527–538). Berlin, Heidelberg: Springer Berlin Heidelberg. Open Google Scholar
  315. Schüler, F. (2020). Loyalty on Industrial Internet of Things Platforms: An Empirical Study Integrating Network Effects, Human-Computer Interaction and Agency Theory to Explore Platform Ecosystems. Proceedings of the EURAM2020 Conference, Dublin, 1–38. Open Google Scholar
  316. Schüler, F., Heering, F. & Haas, J. (2019). Nudging und Gamification zur Steuerungsoptimierung plattformbasierter Geschäftsmodelle. Controlling – Zeitschrift für erfolgsorientierte Unternehmenssteuerung 31 (6), 32–39. Open Google Scholar
  317. Schüler, F. & Petrik, D. (2021). Objectives of platform research: A co-citation and systematic literature review analysis. In M. Seiter, L. Grünert & A. Steur (Hrsg.), Management Digitaler Plattformen (ZfbF-Sonderheft, Bd. 75, 1. Auflage, erscheint am 16.03.2021,). Springer Gabler. Open Google Scholar
  318. Schwarz, N., Strack, F. & Mai, H.-P. (1991). Assimilation and Contrast Effects in Part-Whole Question Sequences: A Conversational Logic Analysis. Public Opinion Quarterly 55 (1), 3–23. Open Google Scholar
  319. Seetharaman, A., Patwa, N., Saravanan, A. S. & Sharma, A. (2019). Customer expectation from Industrial Internet of Things (IIOT). Journal of Manufacturing Technology Management 30 (8), 1161–1178. Open Google Scholar
  320. Seiter, M. & Autenrieth, P. (2019). Steuerung plattformbasierter Geschäftsmodelle – Benötigen wir neue Steuerungsgrößen? Controlling – Zeitschrift für erfolgsorientierte Unternehmenssteuerung 31 (6), 11–17. Open Google Scholar
  321. Shankar, V. & Bayus, B. L. (2003). Network effects and competition: an empirical analysis of the home video game industry. Strategic Management Journal 24 (4), 375–384. Open Google Scholar
  322. Shapiro, C. & Hal, V. R. (1999). Information Rules. A Strategic Guide to the Network Economy. Boston, Massachusetts: Harvard Business School Press. Open Google Scholar
  323. Shermata, W. A. (2004). Competing through Innovation in Network Markets: Strategies for Challengers. The Academy of Management Review 29 (3), 359–377. Open Google Scholar
  324. Shin, D. (2014). A socio-technical framework for Internet-of-Things design: A human-centered design for the Internet of Things. Telematics and Informatics 31 (4), 519–531. Open Google Scholar
  325. Shneiderman, B. (1980). Software psychology. Human factors in computer and information systems (Winthrop computer systems series). Cambridge, Mass.: Winthrop. Open Google Scholar
  326. Shugan, S. M. (2002a). Editorial: Marketing Science, Models, Monopoly Models, and Why We Need Them. Marketing Science 21 (3), 223–228. Open Google Scholar
  327. Shugan, S. M. (2002b). In Search of Data: An Editorial. Marketing Science 21 (4), 369–377. Open Google Scholar
  328. Simon, H. A. (1962). The Architecture of Complexity. Proceedings of the American Philosophical Society 106, 467–482. Open Google Scholar
  329. Slack, N. (1994). The Importance-Performance Matrix as a Determinant of Improvement Priority. International Journal of Operations & Production Management 14 (5), 59–75. Open Google Scholar
  330. Söhnchen, F. (2009). Common Method Variance und Single Source Bias. In S. Albers, D. Klapper, U. Konradt, A. Walter & J. Wolf (Hrsg.), Methodik der empirischen Forschung (S. 137–152). Wiesbaden: Gabler Verlag. Open Google Scholar
  331. Speckmann, C. (2019). Mit MindSphere die digitale Transformation vorantreiben. Controlling – Zeitschrift für erfolgsorientierte Unternehmenssteuerung 31 (6), 63–65. Open Google Scholar
  332. Spector, P. E. (2006). Method Variance in Organizational Research. Organizational Research Methods 9 (2), 221–232. Open Google Scholar
  333. Stallkamp, M. & Schotter, A. P. J. (2019). Platforms without borders? The international strategies of digital platform firms. Global Strategy Journal (Special Issue), 1–23. Open Google Scholar
  334. Stein, P. (2014). Forschungsdesigns für die quantitative Sozialforschung. In N. Baur & J. Blasius (Hrsg.), Handbuch Methoden der empirischen Sozialforschung. Wiesbaden: Springer VS. Open Google Scholar
  335. Steur, A. J. & Seiter, M. (2020). Properties of feedback mechanisms on digital platforms: an exploratory study. Journal of Business Economics (Published Online). Open Google Scholar
  336. Stier, W. (1996). Empirische Forschungsmethoden (Springer-Lehrbuch). Berlin: Springer. Open Google Scholar
  337. Strader, T. J., Ramaswami, S. N. & Houle, P. A. (2007). Perceived network externalities and communication technology acceptance. European Journal of Information Systems 16 (1), 54–65. Open Google Scholar
  338. Suarez, F. F. (2005). Network Effects Revisited: The Role of Strong Ties in Technology Selection. The Academy of Management Journal 48 (4), 710–720. Open Google Scholar
  339. Tenenhaus, M., Vinzi, V. E., Chatelin, Y.-M. & Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis 48 (1), 159–205. Open Google Scholar
  340. Teo, H. H., Wei, K. K. & Benbasata, I. (2003). Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective. MIS Quarterly 27 (1), 19–49. Open Google Scholar
  341. Thitimajshima, W., Esichaikul, V. & Krairit, D. (2018). A framework to identify factors affecting the performance of third-party B2B e-marketplaces: A seller’s perspective. Electronic Markets 28 (2), 129–147. Open Google Scholar
  342. Thomas, L. D. W., Autio, E. & Gann, D. M. (2014). Architectural Leverage. Putting Platforms in Context. Academy of Management Perspectives 28 (2), 198–219. Open Google Scholar
  343. Ting, S.‐C., Chen, C.‐N. & Bartholomew, D. E. (2007). An integrated study of entrepreneurs' opportunism. Journal of Business & Industrial Marketing 22 (5), 322–335. Open Google Scholar
  344. Tiwana, A. (2014). Platform Ecosystems. Aligning Architecture, Governance, and Strategy. Burlington: Elsevier Science. Open Google Scholar
  345. Tiwana, A. (2015a). Evolutionary Competition in Platform Ecosystems. Information Systems Research 26 (2), 266–281. Open Google Scholar
  346. Tiwana, A. (2015b). Platform Desertion by App Developers. Journal of Management Information Systems 32 (4), 40–77. Open Google Scholar
  347. Tiwana, A., Konsynski, B. & Bush, A. A. (2010). Research Commentary —Platform Evolution. Coevolution of Platform Architecture, Governance, and Environmental Dynamics. Information Systems Research 21 (4), 675–687. Open Google Scholar
  348. Töpfer, A. (2012). Erfolgreich Forschen. Ein Leitfaden für Bachelor-, Master-Studierende und Doktoranden (Springer-Lehrbuch, 3., überarbeitete und erweiterte Auflage). Wiesbaden: Springer Gabler. Open Google Scholar
  349. Tseng, F.-C. & Teng, C.-I. (2014). Antecedents for user intention to adopt another auction site. Internet Research 24 (2), 205–222. Open Google Scholar
  350. Ulrich, H. (1982). Anwendungsorientierte Wissenschaft. Die Unternehmung 36 (1), 1–10. Open Google Scholar
  351. Van Alstyne, M. W., Parker, G. & Choudary, S. P. (2016). Pipelines, Platforms, and the New Rules of Strategy. Harvard Business Review 94 (4), 54–62. Open Google Scholar
  352. Van der Stede, W. A., Young, M. S. & Chen, C. X. (2007). Doing Management Accounting Survey Research. In C. S. Chapman, A. G. Hopwood & M. D. Shields (Hrsg.), Handbook of management accounting research (Volume 1, S. 445–478). Amsterdam: Elsevier. Open Google Scholar
  353. VDMA & McKinsey & Company, Inc. (Hrsg.). (2020). Kundenzentrierung als Chance für den digitalen Durchbruch. Was sich die Endkundenindustrien vom Maschinenbau bei digitalen Plattformen und Mehrwertdiensten wünschen. Open Google Scholar
  354. Venkatesh, V. & Bala, H. (2008). Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences 39 (2), 273–315. Open Google Scholar
  355. Venkatesh, V., Morris, M. G., Davis, G. B. & Davis, F. D. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly 27 (3), 425–478. Open Google Scholar
  356. Venkatesh, V. & Ramesh, V. (2006). Web and Wireless Site Usability: Understanding Differences and Modeling Use. MIS Quarterly 30 (1), 181–206. Open Google Scholar
  357. Voigt, S. & Hinz, O. (2016). Making Digital Freemium Business Models a Success: Predicting Customers’ Lifetime Value via Initial Purchase Information. Business & Information Systems Engineering 58 (2), 107–118. Open Google Scholar
  358. Wang, W.-T., Wang, Y.-S. & Liu, E.-R. (2016). The stickiness intention of group-buying websites: The integration of the commitment–trust theory and e-commerce success model. Information & Management 53 (5), 625–642. Open Google Scholar
  359. Wareham, J., Fox, P. B. & Cano Giner, J. L. (2014). Technology Ecosystem Governance. Organization Science 25 (4), 1195–1215. Open Google Scholar
  360. Weiber, R. & Mühlhaus, D. (2014). Strukturgleichungsmodellierung. Eine anwendungsorientierte Einführung in die Kausalanalyse mit Hilfe von AMOS, SmartPLS und SPSS (Springer-Lehrbuch, 2., erw. und korr. Aufl.). Berlin: Springer Gabler. Open Google Scholar
  361. Weijters, B., Cabooter, E. & Schillewaert, N. (2010). The effect of rating scale format on response styles: The number of response categories and response category labels. International Journal of Research in Marketing 27 (3), 236–247. Open Google Scholar
  362. Weisstein, F. L., Monroe, K. B. & Kukar-Kinney, M. (2013). Effects of price framing on consumers’ perceptions of online dynamic pricing practices. Journal of the Academy of Marketing Science 41 (5), 501–514. Open Google Scholar
  363. West, J. (2003). How open is open enough? Research Policy 32 (7), 1259–1285. Open Google Scholar
  364. West, J. & O'mahony, S. (2008). The Role of Participation Architecture in Growing Sponsored Open Source Communities. Industry and Innovation 15 (2), 145–168. Open Google Scholar
  365. Weyl, E. G. (2010). A Price Theory of Multi-Sided Platforms. American Economic Review 100 (4), 1642–1672. Open Google Scholar
  366. Whitten, D. & Wakefield, R. L. (2006). Measuring switching costs in IT outsourcing services. The Journal of Strategic Information Systems 15 (3), 219–248. Open Google Scholar
  367. Williams, L. J. & O'Boyle, E. H. (2015). Ideal, nonideal, and no-marker variables: The confirmatory factor analysis (CFA) marker technique works when it matters. The Journal of applied psychology, 1579–1602. Open Google Scholar
  368. Williamson, O. E. (1973). Markets and Hierarchies: Some Elementary Considerations. The American Economic Review 63 (2), 316–325. Open Google Scholar
  369. Williamson, O. E. (1985). The economic institutions of capitalism: Firms, markets, and relational contracting. New York: The Free Press. Open Google Scholar
  370. Wold, H. (1975). Path Models with Latent Variables: The NIPALS Approach. In H. M. Blalock, A. Aganbegian, F. M. Borodkin, R. Boudon & V. Capecci (Hrsg.), Quantitative Sociology. International Perspectives on Mathematical and Statistical Modeling (S. 307–357). New York: Academic Press. Open Google Scholar
  371. Wortmann, F. & Flüchter, K. (2015). Internet of Things. Business & Information Systems Engineering 57 (3), 221–224. Open Google Scholar
  372. Wu, J.-H., Chen, Y.-C. & Lin, L.-M. (2007). Empirical evaluation of the revised end user computing acceptance model. Computers in Human Behavior 23 (1), 162–174. Open Google Scholar
  373. Xia, L., Monroe, K. B. & Cox, J. L. (2004). The Price Is Unfair! A Conceptual Framework of Price Fairness Perceptions. Journal of Marketing 68 (4), 1–15. Open Google Scholar
  374. Xiong, J., Ma, R., Chen, L., Tian, Y., Li, Q., Liu, X. & Yao, Z. (2020). A Personalized Privacy Protection Framework for Mobile Crowdsensing in IIoT. IEEE Transactions on Industrial Informatics 16 (6), 4231–4241. Open Google Scholar
  375. Xu, L. D., Xu, E. L. & Li, L. (2018). Industry 4.0: state of the art and future trends. International Journal of Production Research 56 (8), 2941–2962. Open Google Scholar
  376. Yang, D., Xue, G., Fang, X. & Tang, J. (2016). Incentive Mechanisms for Crowdsensing: Crowdsourcing With Smartphones. IEEE/ACM Transactions on Networking 24 (3), 1732–1744. Open Google Scholar
  377. Yang, J. & Mai, E. (2010). Experiential goods with network externalities effects: An empirical study of online rating system. Journal of Business Research 63 (9–10), 1050–1057. Open Google Scholar
  378. Yang, S. (2015). Understanding B2B customer loyalty in the mobile telecommunication industry: a look at dedication and constraint. Journal of Business & Industrial Marketing 30 (2), 117–128. Open Google Scholar
  379. Yang, Z., Diao, Z. & Kang, J. (2020). Customer management in Internet-based platform firms: review and future research directions. Marketing Intelligence & Planning 38 (7), 957–973. Open Google Scholar
  380. Yi, Y. & Gong, T. (2013). Customer value co-creation behavior: Scale development and validation. Journal of Business Research 66 (9), 1279–1284. Open Google Scholar
  381. Yoffie, D. B. & Kwak, M. (2006). With Friends Like These. The Art of Managing Complementors. Harvard Business Review 84 (9), 88–98. Open Google Scholar
  382. Yoo, Y., Boland, R. J., Lyytinen, K. & Majchrzak, A. (2012). Organizing for Innovation in the Digitized World. Organization Science 23 (5), 1398–1408. Open Google Scholar
  383. Yoo, Y., Henfridsson, O. & Lyytinen, K. (2010). Research Commentary —The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research. Information Systems Research 21 (4), 724–735. Open Google Scholar
  384. Zhang, C.-B., Li, Y.-N., Wu, B. & Li, D.-J. (2017). How WeChat can retain users: Roles of network externalities, social interaction ties, and perceived values in building continuance intention. Computers in Human Behavior 69, 284–293. Open Google Scholar
  385. Zhang, Y., Deng, R. H., Zheng, D., Li, J., Wu, P. & Cao, J. (2019). Efficient and Robust Certificateless Signature for Data Crowdsensing in Cloud-Assisted Industrial IoT. IEEE Transactions on Industrial Informatics 15 (9), 5099–5108. Open Google Scholar
  386. Zhang, Y., Li, J. & Tong, T. W. (2020). Platform governance matters: How platform gatekeeping affects knowledge sharing among complementors. Strategic Management Journal (Online Preprint), 1–28. Open Google Scholar
  387. Zhao, L. & Lu, Y. (2012). Enhancing perceived interactivity through network externalities: An empirical study on micro-blogging service satisfaction and continuance intention. Decision Support Systems 53 (4), 825–834. Open Google Scholar
  388. Zhao, Y., Delft, S. von, Morgan-Thomas, A. & Buck, T. (2020). The evolution of platform business models: Exploring competitive battles in the world of platforms. Long Range Planning 53 (4), 101892, 1–24. Open Google Scholar
  389. Zhou, T. (2015). The effect of network externality on mobile social network site continuance. Program 49 (3), 289–304. Open Google Scholar
  390. Zhou, T. & Lu, Y. (2011). Examining mobile instant messaging user loyalty from the perspectives of network externalities and flow experience. Computers in Human Behavior 27 (2), 883–889. Open Google Scholar
  391. Zhu, F. & Iansiti, M. (2012). Entry into platform-based markets. Strategic Management Journal 33 (1), 88–106. Open Google Scholar
  392. Zhu, K., Kraemer, K. L., Gurbaxani, V. & Xu, S. X. (2006). Migration to Open-Standard Interorganizational Systems: Network Effects, Switching Costs, and Path Dependency. MIS Quarterly 30 (Special Issue on Standard Making), 515–539. Open Google Scholar
  393. Zhu, X., Song, B., Ni, Y., Ren, Y. & Li, R. (2016). Platforms—From the One-Sided Market to the One-Sided + Two-Sided Market. In X. Zhu, B. Song, Y. Ni, Y. Ren & R. Li (Hrsg.), Business Trends in the Digital Era (S. 43–61). Singapore: Springer Singapore. Open Google Scholar

Similar publications

from the topics "Marketing & Sales & Trade", "Corporate Management & Management & Organization", "Competition Policy & Economic Order Policy & Economic Policy", "Workplace Organization"
Cover of book: Sportmanagement
Edited Book No access
Praxishandbuch
Sportmanagement
Cover of book: Siedlungsbausteine für bestehende Wohnquartiere
Edited Book No access
Impulse zur Vernetzung energieeffizienter Technologien (SWIVT)
Siedlungsbausteine für bestehende Wohnquartiere
Cover of book: Relations between the EU and East Africa in a changing world order
Book Titles No access
A study on the negotiation and implementiation of interregional trade agreements
Relations between the EU and East Africa in a changing world order
Cover of book: Multiprofessionelle Teamarbeit in der Kirche
Book Titles Full access
Kooperation zwischen funktionaler Differenzierung und gemeinsamer Verantwortung
Multiprofessionelle Teamarbeit in der Kirche
Cover of book: IT-gestütztes Controlling für Klein- und Mittelbetriebe
Book Titles No access
Inhaltliche und organisatorische Ausgestaltungsgrade mit Branchenbeispielen
IT-gestütztes Controlling für Klein- und Mittelbetriebe