Repositioning Reference
New Methods and New Services for a New Age- Authors:
- | |
- Publisher:
- 2014
Summary
To compete today, librarians need to not only provide old services in new ways but also to provide new services. Repositioning Reference: New Methods and New Services for a New Age re-imagines reference services in libraries and information organizations and the role of reference librarians, taking into account rapid developments in technology and information-specific services in non-library sectors. It traces the history of technology adoption for reference services, describes competitive pressures facing reference services, identifies untapped opportunities for reference services and librarians, details innovative and creative solutions for energizing the profession and engaging library user communities, and prescribes means to evaluating technologies for reference services.
This book:
• Includes current and unique examples of innovative reference services to serve as inspiration and launching points for readers.
• Offers contemporary management theory and practice from outside of the field of LIS to offer readers a guide for initiating, leading, and managing change in their organizations.
• Outlines the processes of environmental scanning and SWOT analysis, which are important practices for keeping abreast of changes in the field and positioning an organization to make the most of their opportunities and to minimize threats.
Repositioning Reference may be used as a textbook by LIS educators whose courses and learning experiences prepare aspiring librarians to lead the reference revolution and by practicing librarians in diverse settings who want to be change agents.
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Bibliographic data
- Copyright year
- 2014
- ISBN-Print
- 978-0-8108-9322-1
- ISBN-Online
- 978-0-8108-9212-5
- Publisher
- Rowman & Littlefield, Lanham
- Language
- English
- Pages
- 157
- Product type
- Book Titles
Table of contents
- Contents No access
- List of Illustrations No access
- Preface No access
- Chapter One: The Evolution of Reference Services No access Pages 1 - 24
- Chapter Two: Competitive Pressures Facing Reference Services No access Pages 25 - 48
- Chapter Three: Implications of Change No access Pages 49 - 72
- Chapter Four: Thinking outside the Box No access Pages 73 - 92
- Chapter Five: Leveraging Environmental Scanning for Repositioning No access Pages 93 - 110
- Chapter Six: Leading and Managing Change for Organizational Renewal No access Pages 111 - 128
- Appendix No access Pages 129 - 132
- Bibliography No access Pages 133 - 152
- Index No access Pages 153 - 156
- About the Authors No access Pages 157 - 157





