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Monograph No access

The Role of Storytelling for Communication in Risk Management

A Conceptual and Experimental Study
Authors:
Series:
Controlling und Management, Volume 22
Publisher:
 2021

Summary

Risk management is confronted with a changing risk environment as both more complex and new risk factors, so-called unknown-unknowns, are arising. To address these developments effectively and to have an impact on critical decision-making processes in companies, this discipline needs to advance. Soft factors—such as communication—are seen as effective levers in this context. This book deals with the potential offered by the communication form storytelling for risk management. In a conceptual study, the author outlines different ways of applying storytelling in risk management. In an experimental study, she analyses and elaborates the advantages of storytelling over purely numerical forms of communication in the same field.

Bibliographic data

Edition
1/2021
Copyright Year
2021
ISBN-Print
978-3-8487-8095-2
ISBN-Online
978-3-7489-2513-2
Publisher
Nomos, Baden-Baden
Series
Controlling und Management
Volume
22
Language
English
Pages
368
Product Type
Monograph

Table of contents

ChapterPages
  1. Titelei/Inhaltsverzeichnis No access 1 - 16
    1. 1.1 Introductory Example No access
    2. 1.2 Research Problem No access
    3. 1.3 Research Objectives and Research Methods No access
    4. 1.4 Structure of the Analysis No access
      1. 2.1.1 Concept of Communication No access
      2. 2.1.2 Concepts of Risk and Risk Management No access
          1. 2.1.3.1.1 General Procedure for Conducting a Literature Review No access
          2. 2.1.3.1.2 Procedure for Conducting a Literature Review on Communication in Risk Management No access
          3. 2.1.3.1.3 Results of the Literature Review on Communication in Risk Management No access
        2. 2.1.3.2 Concept of Communication in Risk Management No access
      1. 2.2.1 Global Communication Purposes in Risk Management No access
        1. 2.2.2.1 Communication of a Risk Factor No access
        2. 2.2.2.2 Communication of Risk Management’s Governance No access
        3. 2.2.2.3 Communication of Risk Management’s Strategy No access
      3. 2.2.3 Overview of the Communication Purposes in Risk Management No access
      1. 3.1.1 Procedure for Conducting a Literature Review on Storytelling No access
      2. 3.1.2 Results of the Literature Review on Storytelling No access
    2. 3.2 Identification of Storytelling’s Potentials No access
        1. 3.3.1.1 Classification of the Concept Commitment No access
          1. Theory of Narrative Transportation No access
          2. (1) Processing No access
          3. (2) Transportation No access
          4. (3) Immersion No access
          5. Social Cognitive Theory No access
        1. 3.3.2.1 Classification of the Concept Sense-Making No access
        2. 3.3.2.2 Empirical Evidence and Logical Reasoning to Explain How Storytelling Generates Sense-Making No access
        1. 3.3.3.1 Classification of the Concept Retrieval No access
          1. Elaborative encoding No access
          2. Transfer Appropriate Principle No access
          3. Episodic memory No access
          4. Availability Heuristic No access
    1. 4.1 Analysis of Where and How Storytelling’s Potentials Can Fulfill the Specific Communication Purposes of a Risk Factor No access
    2. 4.2 Analysis of Where and How Storytelling’s Potentials Can Fulfill the Specific Communication Purposes of Risk Management’s Governance No access
    3. 4.3 Analysis of Where and How Storytelling’s Potentials Can Fulfill the Specific Communication Purposes of Risk Management’s Strategy No access
      1. 5.1.1 Selection of Research Method No access
      2. 5.1.2 Experimental Study as Research Design No access
      3. 5.1.3 Research Design of the Experimental Study No access
      1. 5.2.1 Methodology of Hypotheses Development No access
      2. 5.2.2 The Effect of Form of Communication on Performance of a Level of an Activity of Risk Management No access
      3. 5.2.3 The Role of a Time Gap on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management No access
        1. 5.2.4.1 Preference for Numbers No access
        2. 5.2.4.2 Risk Preferences No access
      5. 5.2.5 The Influence of Risk Awareness on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management No access
      6. 5.2.6 Overview of Hypotheses No access
      7. 5.2.7 Introduction of Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, Mental Effort, and Retrieval No access
      8. 5.2.8 Introduction of Examination of Randomization No access
      1. 6.1.1 Setting of the Experimental Study No access
      2. 6.1.2 Procedure of the Experimental Study No access
        1. 6.1.3.1 Manipulation of the Independent Variables Storytelling and Time Gap No access
          1. Decision-making situation No access
          2. Risky context No access
        3. 6.1.3.3 Measurement of the Moderating Variables Preference for Numbers and Risk Preference No access
        4. 6.1.3.4 Measurement of the Mediating Variable Risk Awareness No access
        5. 6.1.3.5 Measurement of Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, Mental Effort, and Retrieval No access
        6. 6.1.3.6 Measurement of Examination of Randomization No access
      4. 6.1.4 Compensation System for the Experimental Participation No access
      5. 6.1.5 Participants in the Experimental Study No access
      6. 6.1.6 Experimental Execution No access
      1. 6.2.1 ANOVA and Repeated Measures ANOVA No access
      2. 6.2.2 Regression Model No access
      3. 6.2.3 Analysis Methods for Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, Mental Effort, and Retrieval No access
      4. 6.2.4 Analysis Methods for Examination of Randomization No access
    1. 7.1 Data Overview No access
      1. 7.2.1 Procedure No access
        1. 7.2.2.1 Dependent Variable Behavioral Intention No access
        2. 7.2.2.2 Moderating Variable Preference for Numbers No access
        3. 7.2.2.3 Mediating Variable Risk Awareness No access
        4. 7.2.2.4 Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, and Mental Effort No access
        5. 7.2.2.5 Risk Perception No access
    3. 7.3 Examination of Randomization No access
      1. 7.4.1 The Effect of Form of Communication on Performance of a Level of an Activity of Risk Management No access
      2. 7.4.2 The Role of Time Gap on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management No access
        1. 7.4.3.1 Preference for Numbers No access
        2. 7.4.3.2 Risk Preferences No access
      4. 7.4.4 Mediating Effect of Risk Awareness on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management No access
      5. 7.4.5 Overview of Results No access
      6. 7.4.6 Analysis of Arousal, Attention, Credibility, Mental Effort, and Retrieval No access
    1. 8.1 Summary of Findings and Revisiting of Research Objectives No access
    2. 8.2 Management Implications No access
    3. 8.3 Limitations and Areas of Further Research No access
  10. Appendix No access 297 - 297
    1. Study of the Chair of Management Accounting and Control - Part 1 No access
    2. Participation code No access
    3. Please enter your personal code below: No access
    4. Compensation No access
    5. Organizational information on the payment: No access
    6. Please imagine the following situation: No access
    7. Future Corp. No access
    8. Booster Rockets Division No access
    9. Your department No access
    10. Your position No access
    11. 2017 No access
    12. Please indicate your decision below: No access
    1. Study of the Chair of Management Accounting and Control – Part 2 No access
    2. Participation code No access
    3. Please enter your personal code below: No access
    4. Compensation No access
    5. Organizational information on the payment: No access
    6. Please imagine the following situation: No access
    7. Future Corp. No access
    8. Your division No access
    9. Your position No access
    10. Please indicate your decision below: No access
    11. Please indicate how you assess the following statements. No access
    12. Please indicate how you assess the following statements. No access
    13. A final question No access
  13. Appendix 3: Scree Plots for the Principal Component Analysis No access 335 - 342
  14. References No access 343 - 368

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