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The Role of Storytelling for Communication in Risk Management

A Conceptual and Experimental Study
Autor:innen:
Verlag:
 2021

Zusammenfassung

Das Risikomanagement ist mit einer komplexer werdenden Risikolandschaft konfrontiert. Um dieser Entwicklung effektiv zu begegnen und um in kritischen Entscheidungsprozessen in Unternehmen eine zentrale Rolle einzunehmen, bedarf es einer Weiterentwicklung dieser Disziplin. Weiche Faktoren wie die Kommunikation werden dabei als wirksame Stellhebel angesehen. Dieses Buch setzt sich mit den Potenzialen auseinander, die die Kommunikationsform Storytelling für das Risikomanagement bietet. In einer konzeptionellen Untersuchung werden verschiedene Anwendungsmöglichkeiten von Storytelling im Risikomanagement beschrieben. In einer experimentellen Studie wird die Vorteilhaftigkeit von Storytelling gegenüber der rein numerischen Kommunikationsform im Risikomanagement analysiert und herausgearbeitet.

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Bibliographische Angaben

Copyrightjahr
2021
ISBN-Print
978-3-8487-8095-2
ISBN-Online
978-3-7489-2513-2
Verlag
Nomos, Baden-Baden
Reihe
Controlling und Management
Band
22
Sprache
Englisch
Seiten
368
Produkttyp
Monographie

Inhaltsverzeichnis

KapitelSeiten
  1. Titelei/Inhaltsverzeichnis Kein Zugriff 1 - 16
    1. 1.1 Introductory Example Kein Zugriff
    2. 1.2 Research Problem Kein Zugriff
    3. 1.3 Research Objectives and Research Methods Kein Zugriff
    4. 1.4 Structure of the Analysis Kein Zugriff
      1. 2.1.1 Concept of Communication Kein Zugriff
      2. 2.1.2 Concepts of Risk and Risk Management Kein Zugriff
          1. 2.1.3.1.1 General Procedure for Conducting a Literature Review Kein Zugriff
          2. 2.1.3.1.2 Procedure for Conducting a Literature Review on Communication in Risk Management Kein Zugriff
          3. 2.1.3.1.3 Results of the Literature Review on Communication in Risk Management Kein Zugriff
        2. 2.1.3.2 Concept of Communication in Risk Management Kein Zugriff
      1. 2.2.1 Global Communication Purposes in Risk Management Kein Zugriff
        1. 2.2.2.1 Communication of a Risk Factor Kein Zugriff
        2. 2.2.2.2 Communication of Risk Management’s Governance Kein Zugriff
        3. 2.2.2.3 Communication of Risk Management’s Strategy Kein Zugriff
      3. 2.2.3 Overview of the Communication Purposes in Risk Management Kein Zugriff
      1. 3.1.1 Procedure for Conducting a Literature Review on Storytelling Kein Zugriff
      2. 3.1.2 Results of the Literature Review on Storytelling Kein Zugriff
    2. 3.2 Identification of Storytelling’s Potentials Kein Zugriff
        1. 3.3.1.1 Classification of the Concept Commitment Kein Zugriff
          1. Theory of Narrative Transportation Kein Zugriff
          2. (1) Processing Kein Zugriff
          3. (2) Transportation Kein Zugriff
          4. (3) Immersion Kein Zugriff
          5. Social Cognitive Theory Kein Zugriff
        1. 3.3.2.1 Classification of the Concept Sense-Making Kein Zugriff
        2. 3.3.2.2 Empirical Evidence and Logical Reasoning to Explain How Storytelling Generates Sense-Making Kein Zugriff
        1. 3.3.3.1 Classification of the Concept Retrieval Kein Zugriff
          1. Elaborative encoding Kein Zugriff
          2. Transfer Appropriate Principle Kein Zugriff
          3. Episodic memory Kein Zugriff
          4. Availability Heuristic Kein Zugriff
    1. 4.1 Analysis of Where and How Storytelling’s Potentials Can Fulfill the Specific Communication Purposes of a Risk Factor Kein Zugriff
    2. 4.2 Analysis of Where and How Storytelling’s Potentials Can Fulfill the Specific Communication Purposes of Risk Management’s Governance Kein Zugriff
    3. 4.3 Analysis of Where and How Storytelling’s Potentials Can Fulfill the Specific Communication Purposes of Risk Management’s Strategy Kein Zugriff
      1. 5.1.1 Selection of Research Method Kein Zugriff
      2. 5.1.2 Experimental Study as Research Design Kein Zugriff
      3. 5.1.3 Research Design of the Experimental Study Kein Zugriff
      1. 5.2.1 Methodology of Hypotheses Development Kein Zugriff
      2. 5.2.2 The Effect of Form of Communication on Performance of a Level of an Activity of Risk Management Kein Zugriff
      3. 5.2.3 The Role of a Time Gap on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management Kein Zugriff
        1. 5.2.4.1 Preference for Numbers Kein Zugriff
        2. 5.2.4.2 Risk Preferences Kein Zugriff
      5. 5.2.5 The Influence of Risk Awareness on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management Kein Zugriff
      6. 5.2.6 Overview of Hypotheses Kein Zugriff
      7. 5.2.7 Introduction of Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, Mental Effort, and Retrieval Kein Zugriff
      8. 5.2.8 Introduction of Examination of Randomization Kein Zugriff
      1. 6.1.1 Setting of the Experimental Study Kein Zugriff
      2. 6.1.2 Procedure of the Experimental Study Kein Zugriff
        1. 6.1.3.1 Manipulation of the Independent Variables Storytelling and Time Gap Kein Zugriff
          1. Decision-making situation Kein Zugriff
          2. Risky context Kein Zugriff
        3. 6.1.3.3 Measurement of the Moderating Variables Preference for Numbers and Risk Preference Kein Zugriff
        4. 6.1.3.4 Measurement of the Mediating Variable Risk Awareness Kein Zugriff
        5. 6.1.3.5 Measurement of Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, Mental Effort, and Retrieval Kein Zugriff
        6. 6.1.3.6 Measurement of Examination of Randomization Kein Zugriff
      4. 6.1.4 Compensation System for the Experimental Participation Kein Zugriff
      5. 6.1.5 Participants in the Experimental Study Kein Zugriff
      6. 6.1.6 Experimental Execution Kein Zugriff
      1. 6.2.1 ANOVA and Repeated Measures ANOVA Kein Zugriff
      2. 6.2.2 Regression Model Kein Zugriff
      3. 6.2.3 Analysis Methods for Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, Mental Effort, and Retrieval Kein Zugriff
      4. 6.2.4 Analysis Methods for Examination of Randomization Kein Zugriff
    1. 7.1 Data Overview Kein Zugriff
      1. 7.2.1 Procedure Kein Zugriff
        1. 7.2.2.1 Dependent Variable Behavioral Intention Kein Zugriff
        2. 7.2.2.2 Moderating Variable Preference for Numbers Kein Zugriff
        3. 7.2.2.3 Mediating Variable Risk Awareness Kein Zugriff
        4. 7.2.2.4 Arousal, Attention, Attitude towards a Specific Risk Factor, Credibility, and Mental Effort Kein Zugriff
        5. 7.2.2.5 Risk Perception Kein Zugriff
    3. 7.3 Examination of Randomization Kein Zugriff
      1. 7.4.1 The Effect of Form of Communication on Performance of a Level of an Activity of Risk Management Kein Zugriff
      2. 7.4.2 The Role of Time Gap on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management Kein Zugriff
        1. 7.4.3.1 Preference for Numbers Kein Zugriff
        2. 7.4.3.2 Risk Preferences Kein Zugriff
      4. 7.4.4 Mediating Effect of Risk Awareness on the Effect of Form of Communication on Performance of a Level of an Activity of Risk Management Kein Zugriff
      5. 7.4.5 Overview of Results Kein Zugriff
      6. 7.4.6 Analysis of Arousal, Attention, Credibility, Mental Effort, and Retrieval Kein Zugriff
    1. 8.1 Summary of Findings and Revisiting of Research Objectives Kein Zugriff
    2. 8.2 Management Implications Kein Zugriff
    3. 8.3 Limitations and Areas of Further Research Kein Zugriff
  10. Appendix Kein Zugriff 297 - 297
    1. Study of the Chair of Management Accounting and Control - Part 1 Kein Zugriff
    2. Participation code Kein Zugriff
    3. Please enter your personal code below: Kein Zugriff
    4. Compensation Kein Zugriff
    5. Organizational information on the payment: Kein Zugriff
    6. Please imagine the following situation: Kein Zugriff
    7. Future Corp. Kein Zugriff
    8. Booster Rockets Division Kein Zugriff
    9. Your department Kein Zugriff
    10. Your position Kein Zugriff
    11. 2017 Kein Zugriff
    12. Please indicate your decision below: Kein Zugriff
    1. Study of the Chair of Management Accounting and Control – Part 2 Kein Zugriff
    2. Participation code Kein Zugriff
    3. Please enter your personal code below: Kein Zugriff
    4. Compensation Kein Zugriff
    5. Organizational information on the payment: Kein Zugriff
    6. Please imagine the following situation: Kein Zugriff
    7. Future Corp. Kein Zugriff
    8. Your division Kein Zugriff
    9. Your position Kein Zugriff
    10. Please indicate your decision below: Kein Zugriff
    11. Please indicate how you assess the following statements. Kein Zugriff
    12. Please indicate how you assess the following statements. Kein Zugriff
    13. A final question Kein Zugriff
  13. Appendix 3: Scree Plots for the Principal Component Analysis Kein Zugriff 335 - 342
  14. References Kein Zugriff 343 - 368

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