Trainingsbuch Business English

Bob Dignen; Ian McMaster

doi:10.34156/9783648169346

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Bibliographic data

Publication year: 2023
Publication date: 26.05.2023
ISBN-Print: 978-3-648-16932-2
ISBN-Online: 978-3-648-16934-6
Publisher: Haufe Lexware, Freiburg
Series: Haufe Fachbuch
Language: German
Pages: 280
Product type: Book Titles

Titelei/Inhaltsverzeichnis No access Pages 1 - 12
Who this book is for No access Pages 13 - 14
How to use this book No access Pages 15 - 16
1. 1.1 Not just language No access
2. 1.2 What makes communication difficult? No access
3. 1.3 Communicating across cultures No access
4. 1.4 Assess your communication skills No access
1. 1. 2.1 Ask yourself No access
  2. 2.2 Thinking about communication No access
  3. 2.3 Strategies for getting your message across No access
  4. 2.4 Language phrases: what should you say? No access
  5. 2.5 Exercises No access
2. 1. 3.1 Ask yourself No access
  2. 3.2 Thinking about listening No access
  3. 3.3 What is your typical listening style? No access
  4. 3.4 Strategies for effective listening No access
  5. 3.5 Language phrases: what should you say? No access
  6. 3.6 Exercises No access
3. 1. 4.1 Ask yourself No access
  2. 4.2 Thinking about communication styles No access
  3. 4.3 Strategies for dealing with communication styles No access
  4. 4.4 Language phrases: what should you say? No access
  5. 4.5 Exercises No access
4. 1. 5.1 Ask yourself No access
  2. 5.2 Thinking about mindsets No access
  3. 5.3 Strategies for managing your mindset No access
  4. 5.4 The “D.I.E.” model of thinking No access
  5. 5.5 Developing a positive mindset No access
  6. 5.6 Language phrases: what should you say? No access
  7. 5.7 Exercises No access
1. 1. 1. 6.1 Ask yourself No access
    2. 6.2 Thinking about networking No access
    3. 6.3 Strategies for networking No access
    4. 6.4 Language phrases: what should you say? No access
    5. 6.5 Exercises No access
  2. 1. 7.1 Ask yourself No access
    2. 7.2 Thinking about trust No access
    3. 7.3 Strategies for building trust No access
    4. 7.4 Language phrases: what should you say? No access
    5. 7.5 Exercises No access
  3. 1. 8.1 Ask yourself No access
    2. 8.2 Thinking about team culture No access
    3. 8.3 Strategies for building a team culture No access
    4. 8.4 Language phrases: what should you say? No access
    5. 8.5 Exercises No access
  4. 1. 9.1 Ask yourself No access
    2. 9.2 Thinking about “difficult” people No access
    3. 9.3 Strategies for dealing with “difficult” people No access
    4. 9.4 Language phrases: what should you say? No access
    5. 9.5 Exercises No access
2. 1. 1. 10.1 Ask yourself No access
    2. 10.2 Thinking about roles No access
    3. 10.3 Strategies for defining roles No access
    4. 10.4 Language phrases: what should you say? No access
    5. 10.5 Exercises No access
  2. 1. 11.1 Ask yourself No access
    2. 11.2 Thinking about priorities No access
    3. 11.3 Strategies for setting priorities No access
    4. 11.4 Language phrases: what should you say? No access
    5. 11.5 Exercises No access
  3. 1. 12.1 Ask yourself No access
    2. 12.2 Thinking about decisions No access
    3. 12.3 Leadership and decision-making No access
    4. 12.4 Strategies for making better decisions No access
    5. 12.5 Language phrases: what should you say? No access
    6. 12.6 Exercises No access
  4. 1. 13.1 Ask yourself No access
    2. 13.2 Thinking about hybrid working No access
    3. 13.3 Advantages and disadvantages No access
    4. 13.4 Key factors for successful hybrid teams No access
    5. 13.5 Language phrases: what should you say? No access
    6. 13.6 Exercises No access
3. 1. 1. 14.1 Ask yourself No access
    2. 14.2 Thinking about leadership No access
    3. 14.3 Strategies for effective leadership No access
    4. 14.4 Language phrases: what should you say? No access
    5. 14.5 Exercises No access
  2. 1. 15.1 Ask yourself No access
    2. 15.2 Thinking about influencing No access
    3. 15.3 Strategies for effective two-way influencing No access
    4. 15.4 Language phrases: what should you say? No access
    5. 15.5 Exercises No access
  3. 1. 16.1 Ask yourself No access
    2. 16.2 Thinking about caring No access
    3. 16.3 Dimensions of caring No access
    4. 16.4 Strategies for caring No access
    5. 16.5 Language phrases: what should you say? No access
    6. 16.6 Exercises No access
  4. 1. 17.1 Ask yourself No access
    2. 17.2 Thinking about shared leadership No access
    3. 17.3 Strategies for effective shared leadership No access
    4. 17.4 Language phrases: what should you say? No access
    5. 17.5 Exercises No access
4. 1. 1. 18.1 Ask yourself No access
    2. 18.2 Thinking about team performance No access
    3. 18.3 Strategies for enabling team performance No access
    4. 18.4 Language phrases: what should you say? No access
    5. 18.5 Exercises No access
  2. 1. 19.1 Ask yourself No access
    2. 19.2 Thinking about feedback No access
    3. 19.3 Strategies for giving feedback No access
    4. 19.4 Strategies for receiving feedback No access
    5. 19.5 Language phrases: what should you say? No access
    6. 19.6 Exercises No access
  3. 1. 20.1 Ask yourself No access
    2. 20.2 Thinking about coaching No access
    3. 20.3 The fundamentals of coaching No access
    4. 20.4 Strategies for successful coaching No access
    5. 20.5 Language phrases: what should you say? No access
    6. 20.6 Exercises No access
  4. 1. 21.1 Ask yourself No access
    2. 21.2 Thinking about creativity No access
    3. 21.3 Strategies for increasing creativity No access
    4. 21.4 Language phrases: what should you say? No access
    5. 21.5 Exercises No access
5. 1. 1. 22.1 Ask yourself No access
    2. 22.2 Thinking about conflict No access
    3. 22.3 Strategies for managing conflict No access
    4. 22.4 Language phrases: what should you say? No access
    5. 22.5 Exercises No access
  2. 1. 23.1 Ask yourself No access
    2. 23.2 Thinking about change No access
    3. 23.3 Strategies for managing change No access
    4. 23.4 Language phrases: what should you say? No access
    5. 23.5 Exercises No access
  3. 1. 24.1 Ask yourself No access
    2. 24.2 Thinking about risk No access
    3. 24.3 Strategies for managing risk No access
    4. 24.4 Language phrases: what should you say? No access
    5. 24.5 Exercises No access
  4. 1. 25.1 Ask yourself No access
    2. 25.2 Thinking about organizations No access
    3. 25.3 Strategies for navigating disorganization No access
    4. 25.4 Language phrases: what should you say? No access
    5. 25.5 Exercises No access
1. 1. 26.1 Introductions and small talk No access
  2. 26.2 Responding politely No access
  3. 26.3 Talking about your work No access
  4. 26.4 Socializing in a restaurant No access
  5. 26.5 Saying goodbye No access
2. 1. 27.1 Getting started No access
  2. 27.2 Facilitating the discussion No access
  3. 27.3 Exchanging opinions No access
  4. 27.4 Making decisions No access
  5. 27.5 Concluding No access
3. 1. 28.1 Getting started No access
  2. 28.2 Structuring your presentation No access
  3. 28.3 Engaging the audience No access
  4. 28.4 Closing your presentation No access
  5. 28.5 Handling questions No access
4. 1. 29.1 Agreeing on the agenda No access
  2. 29.2 Explaining positions No access
  3. 29.3 Understanding positions No access
  4. 29.4 Bargaining No access
  5. 29.5 Closing the deal No access
5. 1. 30.1 Starting and closing No access
  2. 30.2 Essential phrases No access
  3. 30.3 Linking words/phrases No access
Answers to the exercises No access Pages 271 - 276
The authors No access Pages 277 - 280