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Monographie Teilzugriff

Towards Intercultural Communication Congruence in Sino-African Organisational Contexts

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Verlag:
 2018

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Bibliographische Angaben

Copyrightjahr
2018
ISBN-Print
978-3-8288-4234-2
ISBN-Online
978-3-8288-7121-2
Verlag
Tectum, Baden-Baden
Sprache
Englisch
Seiten
282
Produkttyp
Monographie

Inhaltsverzeichnis

KapitelSeiten
  1. Titelei/Inhaltsverzeichnis Teilzugriff 1 - 22 Download Kapitel (PDF)
    1. Introduction Kein Zugriff
      1. 1.1.1 Significance of the Sino-African context Kein Zugriff
      1. 1.2.1 Contemporary approaches to and theories of intercultural communication Kein Zugriff
      2. 1.2.2 Intercultural communication congruence in Sino-African organisational contexts: the state of research Kein Zugriff
      1. 1.3.1 Main study aim Kein Zugriff
        1. 1.3.2.1 Objectives of the study of theory (literature study) Kein Zugriff
        2. 1.3.2.2 Theoretical (literature study) research questions Kein Zugriff
        1. 1.3.3.1 Empirical objectives Kein Zugriff
        2. 1.3.3.2 Empirical research questions Kein Zugriff
    5. 1.4 Significance of the Study Kein Zugriff
      1. 1.5.1 Study of theory Kein Zugriff
      2. 1.5.2 Empirical study Kein Zugriff
    7. 1.6 Demarcation of Study Kein Zugriff
    8. 1.7 Definition of Terms Kein Zugriff
    9. 1.8 Structure of Thesis Kein Zugriff
    1. Introduction Kein Zugriff
    2. 2.1 Defining Intercultural Communication Kein Zugriff
      1. 2.2.1 History of the study of intercultural communication Kein Zugriff
          1. a. The psychosocial approach Kein Zugriff
          2. b. The skills approach Kein Zugriff
          3. c. Behavioural approach Kein Zugriff
          4. d. Knowledge of the “other” approach Kein Zugriff
          5. e. Common ground and acceptance of differences approach Kein Zugriff
        2. 2.2.2.2 The interpretive approaches Kein Zugriff
        3. 2.2.2.3 The critical approaches Kein Zugriff
        4. 2.2.2.4 Summary Kein Zugriff
        1. 2.2.3.1 Cultural convergence theory Kein Zugriff
        2. 2.2.3.2 Anxiety uncertainty management theory Kein Zugriff
        3. 2.2.3.3 Face negotiation theory Kein Zugriff
      1. 2.3.1 Language differences Kein Zugriff
      2. 2.3.2 Non-verbal communication Kein Zugriff
      3. 2.3.3 Culture and value differences Kein Zugriff
      4. 2.3.4 Ethnocentrism Kein Zugriff
      5. 2.3.5 Stereotyping and prejudice Kein Zugriff
      6. 2.3.6 Anxiety felt by the “strangers” in communication Kein Zugriff
        1. 2.4.1.1 Communication orientation Kein Zugriff
        2. 2.4.1.2 Manner of communication Kein Zugriff
      2. 2.4.2 Effectiveness in communication Kein Zugriff
      3. 2.4.3 Appropriateness in communication Kein Zugriff
      1. 2.5.1 A cross-cultural approach to enhanced intercultural communication Kein Zugriff
      2. 2.5.2 Cultural, cross-cultural and intercultural communication Kein Zugriff
    7. 2.6 Summary Kein Zugriff
    1. Introduction Kein Zugriff
        1. 3.1.1.1 Self-perceptions Kein Zugriff
      2. 3.1.2 Worldview Kein Zugriff
      3. 3.1.3 Communication Kein Zugriff
      4. 3.1.4 The relationship between culture and communication Kein Zugriff
          1. a. The individualism vs collectivism dimension in communication Kein Zugriff
          2. b. Low and high context communication Kein Zugriff
          3. c. High versus low face needs Kein Zugriff
        2. 3.1.5.2 Summary Kein Zugriff
        1. 3.2.1.1 Criterion 1: Values, guiding philosophies (incorporating self-perceptions) Kein Zugriff
        2. 3.2.1.2 Criterion 2: The nature of communication Kein Zugriff
        3. 3.2.1.3 Criterion 3: The objective of communication Kein Zugriff
        4. 3.2.1.4 Criterion 4: Degree of interaction in communication Kein Zugriff
        5. 3.2.1.5 Criterion 5: Thinking process and communication Kein Zugriff
      2. 3.2.2 Relationship between IC awareness enablers, communication orientation, manner of communication and intercultural communication awareness Kein Zugriff
      3. 3.2.3 Framework for comparing the manner of communication Kein Zugriff
    4. 3.3 Summary Kein Zugriff
    1. Introduction Kein Zugriff
        1. 4.1.1.1 Developing IC awareness through understanding communication orientation and the manner of communication Kein Zugriff
        2. 4.1.1.2 Intercultural communication awareness-engendered consequences and possibilities Kein Zugriff
        3. 4.1.1.3 Enhanced intercultural communication Kein Zugriff
    3. 4.2 The Generic Theoretical Intercultural Communication Congruence Framework in the Context of the Present Study Kein Zugriff
    4. 4.3 Summary Kein Zugriff
    1. Understanding communication orientation and manner of communication in Western, African and Chinese cultural contexts Kein Zugriff
    2. Introduction Kein Zugriff
      1. 5.1.1. Western culture Kein Zugriff
          1. a. The supremacy of the community Kein Zugriff
          2. b. The utility of the individual Kein Zugriff
          3. c. The sanctity of authority Kein Zugriff
          4. d. Respect for old age Kein Zugriff
          5. e. Religion as a way of life Kein Zugriff
        2. 5.1.2.2 Ubuntu Kein Zugriff
        3. 5.1.2.3 Humanism Kein Zugriff
          1. a. Jen (benevolence and humanness) Kein Zugriff
          2. b. Influence of family and insiders (zi-jiren) versus outsiders Kein Zugriff
          3. c. Hierarchy and role relationships Kein Zugriff
          4. d. Bao (reciprocity) Kein Zugriff
          5. e. Guanxi (relationships/connections) Kein Zugriff
          6. f. Mianzi (face) Kein Zugriff
      4. 5.1.4 Summary Kein Zugriff
        1. 5.2.1.1 Self-perceptions Kein Zugriff
      2. 5.2.2 Nature of communication Kein Zugriff
      3. 5.2.3 Objective of communication Kein Zugriff
      4. 5.2.4 Degree of interaction Kein Zugriff
      5. 5.2.5 Thinking process Kein Zugriff
      6. 5.2.6 Summary Kein Zugriff
    5. 5.3 The Manner of Communication in Western, African and Chinese Cultural Contexts Kein Zugriff
    6. 5.4 Theoretical IC Congruence (TICC) Framework Specific to Sino-African Organisational Contexts Kein Zugriff
    7. 5.5 Summary Kein Zugriff
    1. Introduction Kein Zugriff
      1. 6.1.1 Research paradigm Kein Zugriff
    3. 6.2 Research Design Kein Zugriff
      1. 6.3.1 Traditional literature review and synthesis Kein Zugriff
        1. 6.3.2.1 Planning the quasi-systematic review Kein Zugriff
          1. a. Timeframe for literature sourcing Kein Zugriff
          2. b. Inclusion and exclusion of articles Kein Zugriff
        1. 6.3.3.1 Meta-synthesis in the context of the present study Kein Zugriff
      4. 6.3.4 Quality assessment and ethical issues: study of theory Kein Zugriff
          1. a. Definition of an “expert” Kein Zugriff
        1. 6.4.2.1 Sample and sampling procedure Kein Zugriff
          1. a. In-depth interviews Kein Zugriff
          2. b. Interview structure and intention Kein Zugriff
        1. 6.4.3.1 Confirmability Kein Zugriff
        2. 6.4.3.2 Transferability Kein Zugriff
        3. 6.4.3.3 Dependability Kein Zugriff
        4. 6.4.3.4 Credibility Kein Zugriff
        5. 6.4.3.5 Triangulation Kein Zugriff
      4. 6.4.4 Ethical considerations Kein Zugriff
        1. 6.4.5.1 Level of analysis Kein Zugriff
        2. 6.4.5.2 Procedures of analysis Kein Zugriff
    6. 6.5 Summary Kein Zugriff
    1. Intercultural communication awareness in Sino-African organisational contexts Kein Zugriff
    2. Introduction Kein Zugriff
      1. 7.1.1 Distribution of cultural grouping Kein Zugriff
      2. 7.1.2 Distribution of gender Kein Zugriff
      3. 7.1.3 Distribution of age Kein Zugriff
      4. 7.1.4 Distribution of ethnic group Kein Zugriff
      5. 7.1.5 Distribution of position and education Kein Zugriff
      6. 7.1.6 Distribution of industry sector Kein Zugriff
      7. 7.1.7 Distribution of experience in months Kein Zugriff
    4. 7.2 Presentation of Findings Kein Zugriff
        1. 7.3.1.1 Human centredness Kein Zugriff
        2. 7.3.1.2 Consensus-seeking Kein Zugriff
        3. 7.3.1.3 Respectful Kein Zugriff
        4. 7.3.1.4 Humble Kein Zugriff
        5. 7.3.1.5 Speaking in a direct manner Kein Zugriff
        6. 7.3.1.6 Showing emotions Kein Zugriff
        7. 7.3.1.7 Communalistic Kein Zugriff
        8. 7.3.1.8 Following rules and protocol Kein Zugriff
        9. 7.3.1.9 Family orientation Kein Zugriff
        10. 7.3.1.10 Etiquette Kein Zugriff
        11. 7.3.1.11 Summary Kein Zugriff
        1. 7.3.2.1 African people are human-centred Kein Zugriff
        2. 7.3.2.2 African people are arrogant Kein Zugriff
        3. 7.3.2.3 African people are direct Kein Zugriff
        4. 7.3.2.4 African people are humble Kein Zugriff
        5. 7.3.2.5 African people are family-orientated Kein Zugriff
        6. 7.3.2.6 African people talk a lot Kein Zugriff
        7. 7.3.2.7 African people are curious Kein Zugriff
        8. 7.3.2.8 African people show emotions Kein Zugriff
        9. 7.3.2.9 Summary Kein Zugriff
        1. 7.3.3.1 Discussion Kein Zugriff
        1. 7.4.1.1 Follow rules and protocol Kein Zugriff
        2. 7.4.1.2 Face-giving and face-saving – mianzi Kein Zugriff
        3. 7.4.1.3 In-group focus Kein Zugriff
        4. 7.4.1.4 Indirect manner Kein Zugriff
        5. 7.4.1.5 Pursuit of harmony Kein Zugriff
        6. 7.4.1.6 Hierarchical Kein Zugriff
        7. 7.4.1.7 Little talk Kein Zugriff
        8. 7.4.1.8 Nonverbal communication Kein Zugriff
        9. 7.4.1.9 Respect Kein Zugriff
        10. 7.4.1.10 Relationships – guanxi Kein Zugriff
        11. 7.4.1.11 Showing emotions Kein Zugriff
        12. 7.4.1.12 Summary Kein Zugriff
        1. 7.4.2.1 Chinese people follow rules and protocol Kein Zugriff
        2. 7.4.2.2 Chinese people have an in-group focus Kein Zugriff
        3. 7.4.2.3 Chinese people keep their own culture Kein Zugriff
        4. 7.4.2.4 Chinese people communicate nonverbally Kein Zugriff
        5. 7.4.2.5 Chinese people are abrupt Kein Zugriff
        6. 7.4.2.6 Chinese people are insincere Kein Zugriff
        7. 7.4.2.7 Chinese people are authoritative Kein Zugriff
        8. 7.4.2.8 Chinese people do not show emotions Kein Zugriff
        9. 7.4.2.9 Status-driven communication Kein Zugriff
        10. 7.4.2.10 Chinese people are calm in manner Kein Zugriff
        11. 7.4.2.11 Chinese people do not say “no” Kein Zugriff
        12. 7.4.2.12 Strong concern for face-giving and face-saving – mianzi Kein Zugriff
        13. 7.4.2.13 Communication is hierarchical Kein Zugriff
        14. 7.4.2.14 Chinese people are honourable Kein Zugriff
        15. 7.4.2.15 Chinese people do not talk much Kein Zugriff
        16. 7.4.2.16 Chinese people are rude Kein Zugriff
        17. 7.4.2.17 Chinese people value relationships – guanxi Kein Zugriff
        18. 7.4.2.18 Chinese people are indirect Kein Zugriff
        19. 7.4.2.19 Summary Kein Zugriff
        1. 7.4.3.1 Discussion Kein Zugriff
      1. 7.5.1 Summary Kein Zugriff
      1. 7.6.1 Summary Kein Zugriff
        1. 7.7.1.1 Business and social contexts Kein Zugriff
        2. 7.7.1.2 Organisational typology Kein Zugriff
        3. 7.7.1.3 Race Kein Zugriff
        4. 7.7.1.4 Level of education Kein Zugriff
        5. 7.7.1.5 Class Kein Zugriff
        1. 7.7.2.1 Mix of Western and African ways Kein Zugriff
        2. 7.7.2.2 Similarity between Chinese and African ways Kein Zugriff
        1. 7.7.3.1 Stereotypes Kein Zugriff
        2. 7.7.3.2 Differences in work ethic Kein Zugriff
        3. 7.7.3.3 Ethnocentrism Kein Zugriff
        4. 7.7.3.4 Motives for interaction Kein Zugriff
        5. 7.7.3.5 Preconceptions Kein Zugriff
        6. 7.7.3.6 Personal circumstances Kein Zugriff
        7. 7.7.3.7 Prejudice Kein Zugriff
        8. 7.7.3.8 No communication occurs Kein Zugriff
      4. 7.7.4 Summary Kein Zugriff
          1. Manner of communication Kein Zugriff
          2. Orientation to rules and protocol Kein Zugriff
          3. Individual dispositions Kein Zugriff
          4. Within-culture intercultural communication variations Kein Zugriff
          5. Intercultural communication influences Kein Zugriff
        1. 7.8.2.1 Cultural orientation Kein Zugriff
        2. 7.8.2.2 Manner of communication Kein Zugriff
        3. 7.8.2.3 Orientation to rules and protocol Kein Zugriff
        4. 7.8.2.4 Individual dispositions Kein Zugriff
        5. 7.8.2.5 Within-culture variations Kein Zugriff
        6. 7.8.2.6 Intercultural communication awareness influences Kein Zugriff
    11. 7.9 Summary Kein Zugriff
    1. Brief Synopsis of the Research Kein Zugriff
        1. 8.1.1.1 Cultural orientation Kein Zugriff
        2. 8.1.1.2 Manner of communication Kein Zugriff
        3. 8.1.1.3 Orientation to rules and protocol Kein Zugriff
        4. 8.1.1.4 Individual dispositions Kein Zugriff
        5. 8.1.1.5 Intercultural communication influences Kein Zugriff
        6. 8.1.1.6 Intercultural communication variations Kein Zugriff
        1. 8.1.2.1 Cultural orientation in Sino-African organisational contexts Kein Zugriff
        2. 8.1.2.2 Manner of communication in Sino-African organisational contexts Kein Zugriff
        3. 8.1.2.3 Orientation to rules and protocol in Sino-African organisational contexts Kein Zugriff
        4. 8.1.2.4 Individual dispositions in Sino-African organisational contexts Kein Zugriff
        5. 8.1.2.5 Intercultural communication influences in Sino-African organisational contexts Kein Zugriff
        6. 8.1.2.6 Intercultural communication variations in Sino-African organisational contexts Kein Zugriff
      1. 8.2.1 Main contribution Kein Zugriff
      2. 8.2.2 Study of theory Kein Zugriff
      3. 8.2.3. Empirical qualitative study Kein Zugriff
      4. 8.2.4 Methodology Kein Zugriff
      1. 8.3.1 Study of theory Kein Zugriff
      2. 8.3.2 Empirical qualitative study Kein Zugriff
    5. 8.4 Recommendations for Future Research Kein Zugriff
    6. 8.5 Conclusion Kein Zugriff
  10. 9 References Kein Zugriff 241 - 264
  11. 10 Annexures Kein Zugriff 265 - 282

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