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Unquestioned Ease
Confronting Automaticity in Everyday Communication
Authors:
|
Publisher:
2022
Summary
This book highlights hidden unintentional biases, emotional defense mechanisms, and responses in haste. By revealing these preconceived notions present in message choices, Xiaowei Shi and Steve Mortenson demonstrate techniques to help prevent communication from becoming problematic. In a conversational style, the authors extend their interdisciplinary theoretic perspectives by introducing concepts and practices of supportive confrontation and argumentative interaction management. Through examining those automatic responses and reactions in our everyday conversation with friends, coworkers, and loved ones, this book engages the readers to confront their own hidden preferences and underlying beliefs about gender, relationships, and themselves with a new eye. The book moves beyond prior work on rational choice model in strategic communication by considering actual human attributes. Shi and Mortenson offer new insights into communication “noises” and how to engage in communication during a difficult life event or on a difficult subject in a more skillful manner. Scholars of social psychology, interpersonal communication, and communication training and development will find this book of particular interest.
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Bibliographic data
Copyright year
2022
ISBN-Print
978-1-7936-3796-3
ISBN-Online
978-1-7936-3797-0
Publisher
Lexington, Lanham
Language
English
Pages
152
Product type
Book Titles
Table of contents
ChapterPages
Contents No access
Preface No access
A Look at Communication with Ease No access
Communication as Intervention No access
Cognitive Ease and Dual Processing No access
A New Look at Interpersonal Influence No access
Chapter Overviews No access
Note No access
Arguing Involves More than Reasoning No access
Goals-Plans-Action Theory No access
Social Interaction Theory No access
What Else Do We Need to Know? No access
The AIM Framework No access
Recognizing Biased Thinking No access
Gaining Perspectives No access
Appreciation-Oriented Inquiries as Alternating Force No access
AIM Framework: A Chain of Interactions No access
Looking Ahead No access
The Emotional Obstacles to Supportive Confrontation No access
The Deep Assessment: Raising Emotional Awareness and Increasing Interpersonal Skills No access
Mindful Communication No access
An Illustrative Example No access
Mindfulness and Implicit Bias in Upward Influence: A Two-Study Investigation No access
Implicit Attitude and Communication No access
Distinct Features of Upward Influence No access
Mindfulness No access
Study I No access
Study II No access
General Discussion No access
What Happens in Mindful Communication? No access
Being Mindful about What? No access
The Subtlety of Biased Communication No access
Mindful Communication Monitoring: Our Internal and External “Noises” No access
Note No access
Method and Purpose No access
New Insight I: Uncovering Probabilistic Expectations No access
New Insight II: Context as Situated versus Evolving No access
New Insight III: The Comfort in Relationship No access
Lesson I: Overcoming the Impulse to React Immediately No access
Lesson II: Appreciative Expressions Are the Driving Force No access
Lesson III: Tackling the Problem—Finding an External Focal Point No access
Lesson IV: Committing to Closure No access
Conclusion No access
Notes No access
White Privilege and Colorism No access
The Corrosive Kindness of Benevolent Prejudice No access
Identifying Shadow Triggers No access
Defusing Shadow Triggers No access
Identifying Shadow Projections No access
Defusing Shadow Projections No access
Confronting the Shadows of Confrontation No access
Supportive Confrontation Messages: Speaking Skillfully in Tense Situations No access
Supportive Confrontation Strategies No access
An Exploratory Qualitative Analysis of Supportive Confrontation Strategies No access
