Verbraucherrecht und Verbraucherverhalten: Consumer Law and Consumer Behaviour

Prof. Dr. Bettina Heiderhoff; Prof. Dr. Reiner Schulze

doi:10.5771/9783845270678

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Bibliographic data

Edition: 1/2016
Copyright year: 2016
ISBN-Print: 978-3-8487-2722-3
ISBN-Online: 978-3-8452-7067-8
Publisher: Nomos, Baden-Baden
Series: Europäisches Privatrecht
Volume: 44
Language: German
Pages: 262
Product type: Edited Book

Titelei/Inhaltsverzeichnis No access Pages 1 - 8
1. Authors:
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    1. Authors:
      1. a) EU-Rechtssetzung im Verbrauchervertragsrecht No access
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      2. b) Reaktion in Deutschland No access
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      3. c) Entwicklung im Lauterkeitsrecht No access
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      4. d) Politischer Spielraum im Verbrauchervertragsrecht No access
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    2. Authors:
      1. a) Überblick No access
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      2. b) Überinformation No access
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      3. c) Klagehemmung No access
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    3. 3. Ermittlung des Verbraucherverhaltens No access
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    1. 1. Keine Veränderung des Verbraucherleitbilds durch Einbeziehung der Verhaltensforschung No access
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    2. 2. Die neue Wahrnehmung der Verhaltensforschung im Verbraucherrecht No access
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    3. Authors:
      1. a) Anwendungsbezug der Verhaltensforschung No access
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      2. b) Vermarktung No access
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      3. c) Verbraucherschutz No access
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      4. d) „Nudging“ No access
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      5. e) Verhaltensforschung und Recht No access
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  3. III. Ausblick No access
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  1. Example 1: ‘the information paradigm’ and actual consumer behaviour No access
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  2. Example 2: repair or replacement in case of lack of conformity No access
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  3. Example 3: consumer enforcement behaviour No access
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3. Authors:
  1. I. Introduction No access
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  2. II. Error and deceit No access
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  3. III. Context manipulation No access
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  4. IV. Psychology of decision making’s (not-so-easy) lesson for consumer law No access
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  1. I. Behavioural economics as a policy tool No access
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    1. 1. Complexity No access
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    2. 2. Discounting No access
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    3. 3. Can regulation overcome these problems? No access
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  3. III. National variation in credit use and credit regulation No access
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  4. IV. Scope of discussion. No access
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    1. 1. European information obligations. No access
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    2. 2. Implementation of the Consumer Credit Directive in the UK No access
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  6. VI. Right of withdrawal No access
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  7. VII. High cost lending No access
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  8. VIII. Conclusions No access
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  1. I. Einführung No access
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  2. II. Vertragliche Gestaltung und Risiken der Fremdwährungskredite No access
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      1. a) Suggestive Werbung No access
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      2. b) Steuerung der Marktalternativen No access
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    2. 2. Strukturelle Herausforderungen der Kundenaufklärung No access
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      1. a) Die Entscheidung des österreichischen Obersten Gerichtshofes No access
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      2. b) Stellungnahme No access
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      3. c) Maßstäbe für eine vollständige Aufklärung No access
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      4. d) Folgerungen für die regulatorische Strategie No access
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    2. Authors:
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        aa. Die Position des EuGH No access
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        bb. Stellungnahme No access
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      2. Authors:
        aa. Die Position des EuGH No access
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        bb. Stellungnahme: No access
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      3. c) Auswirkungen der EuGH-Entscheidung auf den Bereich der Finanzdienstleistungen No access
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    1. 1. Informationspflichten No access
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    2. Authors:
      1. a) Allgemeines No access
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      2. b) Wechselkurs No access
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      3. c) Informationspflicht über die Verschuldung und ggf. das Umstellungsrecht No access
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  6. V. Schutz der Kreditnehmer durch Verhaltenspflichten der Kreditgeber und Vermittler? No access
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  7. VI. Ausblick No access
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3. Authors:
  1. I. Introduction No access
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  2. II. The EU and healthy food No access
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  3. III. Labelling framework under EU law No access
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    1. 1. Nutrition facts table No access
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    2. 2. Graphical nutrition labels No access
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    3. a) Traffic Light Labelling No access
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    4. b) Choice Symbol No access
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  5. V. Competition amongst Health, Culture, and Trade No access
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  6. VI. Informing or nudging food consumers? No access
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  7. VII. Conclusions No access
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  1. I. Introduction: consumer cases, European law, and the docket of Spanish courts No access
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  2. II. Dynamics and rationales of preliminary references No access
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    1. Courts acting pro consumatore on their own motion: the limits of the doctrine No access
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    2. Financial contracts: unfair terms and mortgage foreclosure No access
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    3. 3. Still unsolved questions on mortgage enforcement No access
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  4. IV. Strategic interpretation of the recent surge in references No access
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  5. V. Conclusions No access
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  1. I. Einführung No access
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        (1) Rationale Apathie kontra „frivolous lawsuits” No access
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        (2) Trittbrettfahrerverhalten No access
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      2. b) Anreizstruktur der beteiligten Akteure No access
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    2. Authors:
      1. a)Zivilrecht & Verbraucher-ADR No access
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      2. b)Behördliche Durchsetzung No access
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      3. c)Strafrecht No access
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      4. d)Fallbeispiel: Streuschäden No access
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  3. III. Ausblick No access
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  1. I. Introduction No access
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    1. III. An outline of the UK consumer law reform process No access
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  3. IV. How do consumers complain? No access
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  4. V. How can behavioural economics be used to influence the consumer’s decision? No access
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  5. VI. Can we ‘nudge’? No access
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  6. VII. How could a ‘nudge’ approach work? No access
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  7. VIII. Legislative design and consumer behaviour – can the two be reconciled? No access
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  8. IX. Conclusions No access
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  1. I. Introduction No access
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    1. 1. Low frequency of the advertised maximum amount of savings No access
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    2. 2. Consumers’ belief that ‘up to’ equals ‘of’ No access
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    1. 1. Assessment of the misleading character of ‘up to’ claims in the Netherlands No access
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    2. 2. Standard of proof No access
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    3. 3. Average consumers’ beliefs No access
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  4. IV. Empirical evidence from consumer behaviour in the Bristol Windows study No access
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  5. V. Empirical evidence in European consumer law No access
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  6. VI. Conclusions No access
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Autorenverzeichnis No access Pages 261 - 262