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Journal
Konfliktdynamik
Konfliktdynamik
Editors:
Dr. Markus Troja, Oldenburg | Prof. Dr. Alexander Redlich, Universität Hamburg | Prof. Dr. Renate Dendorfer-Ditges, LL.M. MBA, München | Kirsten Schroeter
If the sociogram is freed from its limitation to the mere analysis and visualisation of relationship structures in a group and transformed into a dynamic, discursive process, a powerful possibility for conflict resolution in groups and teams is...
We present a program for training de-escalating communication skills with police officers. Based on a data collection in two German municipal and state police units, we identified typical situations with a high escalation potential. With these...