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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Volume 5 (2021), Edition 3
SMR - Journal of Service Management Research- Publisher:
- 2021
Summary
SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas.For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.
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Bibliographic data
- ISSN-Print
- 2511-8676
- ISSN-Online
- 2942-3392
- Publisher
- Nomos, Baden-Baden
- Language
- English
- Product type
- Volume
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Page 142 - 142
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 143 - 162
Given the considerable success of companies such as Apple, Amazon or Airbnb, the term platform is on everyone’s lips today. Accordingly, platforms have long since also found their way into service science. However, mastering the transition from...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 163 - 175
Increasing autonomy in purchasing decisions within adolescence leads to a high degree of uncertainty. Previous research has revealed that assistance to minimizing consumer risk has been identified as one of the predominant motives for shopping with...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 176 - 195
In an increasingly competitive environment, manufacturers are seeking for new ways of sustainable growth. Different resources (i.e., products, services, knowledge) are integrated into innovative business solutions to solve an entire customer...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 196 - 214
Patients interact with various health care service network partners, whereby nurses play an integral role in providing health care services on the patient level. Drawing on social exchange theory and considering citizenship and dysfunctional patient...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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