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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2017
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Volume 1 (2017), Edition 1
SMR - Journal of Service Management Research- Publisher:
- 2017
Summary
SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas.For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.
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Bibliographic data
- ISSN-Print
- 2511-8676
- ISSN-Online
- 2942-3392
- Publisher
- Nomos, Baden-Baden
- Language
- English
- Product type
- Volume
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Article
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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2017
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The interdisciplinary and cross-functional commitment of the Journal of Service Management Research motivated us to define interdisciplinary topics of service research that are important both in the present and in the future. Therefore, relevant...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2017
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The benefits of specialization have been driving the rise of the service economy and pushing capability frontiers and economic growth. In service economies, almost any activity, asset, and skill can be bought on competitive markets, making it harder...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2017
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Customization of services comprises the activities and results of a customer-specific adaptation of a provider’s value-creation processes according to customers’ requirements. As customized service offerings are supposed to better meet specific...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2017
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Major changes in the working environment during the last decades have been the increased economic importance of the service sector, the aging workforce, and the growing proportion of women in the workforce. The aim of our study is to investigate how...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2017
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