The digital revolution is here to stay and is changing the world of social services significantly. New competitors are emerging, clients and employees are changing their requirements and new business models are becoming possible.This book informs the reader about the foundations of the digital revolution and the challenges it poses, and presents strategic approaches to meeting them. It provides methodological know-how so that companies can adapt their corporate strategies, develop digital services or design new business models. It also demonstrates the potential offered by business software, social media, big data, the Internet of things and assistive technologies. Contributions on digital participation, how work is organised, data security and the development of skills in our digital social economy complete this anthology.This book will appeal to managers in the fields of social economics and social administration, and experts in and teachers and students of care management and social work.
