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The Regulatory Craft
Controlling Risks, Solving Problems, and Managing Compliance
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2011
Summary
The Regulatory Craft tackles one of the most pressing public policy issues of our timethe reform of regulatory and enforcement practice. Malcolm K. Sparrow shows how the vogue prescriptions for reform (centered on concepts of customer service and process improvement) fail to take account of the distinctive character of regulatory responsibilitieswhich involve the delivery of obligations rather than just services.In order to construct more balanced prescriptions for reform, Sparrow invites us to reconsider the central purpose of social regulationthe abatement or control of risks to society. He recounts the experiences of pioneering agencies that have confronted the risk-control challenge directly, developing operational capacities for specifying risk-concentrations, problem areas, or patterns of noncompliance, and then designing interventions tailored to each problem.
At the heart of a new regulatory craftsmanship, according to Sparrow, lies the central notion, "pick important problems and fix them." This beguilingly simple idea turns out to present enormously complex implementation challenges and carries with it profound consequences for the way regulators organize their work, manage their discretion, and report their performance. Although the book is primarily aimed at regulatory and law-enforcement practitioners, it will also be invaluable for legislators, overseers, and others who care about the nature and quality of regulatory practice, and who want to know what kind of performance to demand from regulators and how it might be delivered. It stresses the enormous benefit to society that might accrue from development of the risk-control art as a core professional skill for regulators.
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Bibliographic data
Copyright year
2011
ISBN-Print
978-0-8157-8065-6
ISBN-Online
978-0-8157-9828-6
Publisher
Rowman & Littlefield, Lanham
Language
English
Pages
backcover1
Product type
Book Titles
Table of contents
ChapterPages
Table of Contents No access
Foreword: Frank Keating, Governor of Oklahoma No access
Foreword: Patricia McGinnis, Council for Excellence in Government No access
Preface No access
Acknowledgments No access
Introduction No access Pages 1 - 14
Pressures No access
Ideas No access
Party Politics No access
Customer Service: Merits and Limits No access
Process Improvements: Merits and Limits No access
Innovations No access
The Elements of Reform No access
The Search for Results That Count No access
Problem Solving: A Different Kind of Work No access
The Stages of Problem Solving No access
The Problem-Solving Infrastructure No access
The Boston Gun Project No access
Of Strategies Reactive, Preventive, and Proactive No access
Balanced versus Integrated Compliance Strategies No access
Centrality of the Risk Control Challenge No access
Finding Resources, Making Space No access
Managing Discretion No access
Intelligence and Analysis No access
Measuring a Risk Control Performance No access
Connecting the Fabric No access
Conclusion No access
Notes No access Pages 315 - 334
Index No access Pages 335 - backcover1
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