Implementing EU Consumer Rights by National Procedural Law

Burkhard Hess; Stephanie Law

doi:10.17104/9783406795305

Zusammenfassung

Hess/Law

Implementing EU Consumer Rights by National Procedural Law

EU consumer law affords a number of substantive rights to consumers. Often however, the protection of these rights is undermined as a consequence of the complexity and lack of knowledge in the Member States of EU consumer legislation and case law. This volume presents a comparative examination of the enforcement of these rights in the EU Member States, with an extensive empirical evaluation of national procedural rules and practices. Following a comprehensive assessment of the nature and characteristics of EU consumer law, the volume identifies and evaluates key procedural themes that shape the equivalent and effective protection of EU consumer rights in light of European Court of Justice case law.

Alongside The Luxembourg Report on European Procedural Law, Volume I: Impediments of National Procedural Laws to the Free Movement of Judgments, this volume offers the most comprehensive, empirically driven comparative investigation of national civil procedure thus far undertaken in Europe. Using an extensive dataset comprising hundreds of interviews and responses to a multi-language online survey, it examines the rules of civil procedure in all EU Member States and identifies their impact on the protection of consumers under EU consumer law.

This volume will be of interest for all practitioners, academics and policymakers with a focus on judicial cooperation, civil justice and consumer protection and will facilitate a better understanding of the impact of national procedural laws on the effectiveness of EU consumer protection.

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Bibliographische Angaben

Copyrightjahr: 2022
ISBN-Print: 978-3-406-73667-4
ISBN-Online: 978-3-406-79530-5
Verlag: C.H.BECK Recht - Wirtschaft - Steuern, München
Reihe: Beck International
Sprache: Englisch
Seiten: 638
Produkttyp: Sammelband

Inhaltsverzeichnis

KapitelSeiten

Titelei/Inhaltsverzeichnis Kein Zugriff Seiten I - XIV
Foreword Kein Zugriff Seiten 1 - 4
Executive Summary Kein Zugriff Seiten 5 - 8
1. A. Introduction Kein Zugriff
2. 1. I. Summary of the Status Quo Kein Zugriff
  2. 1. 1. Fragmentation and Complexity in Consumer Law Kein Zugriff
    2. 2. The Lack of Knowledge on the Part of Stakeholders Kein Zugriff
    3. 3. The Perception of the National Judge Kein Zugriff
  3. III. Assessment of the Current Situation Kein Zugriff
3. 1. I. Summary of the Status Quo Kein Zugriff
  2. 1. 1. Positive and Negative, Uniform and Non-Uniform Definitions of the Consumer Kein Zugriff
    2. 2. The Passive and Active Consumer Kein Zugriff
    3. 3. Extension of the Consumer Concept to Parties Other than Natural Persons Kein Zugriff
    4. 4. The Changing Status of the Consumer Kein Zugriff
  3. III. Assessment of the Current Situation Kein Zugriff
4. 1. 1. 1. Different Architectures of Enforcement Kein Zugriff
  2. 1. 1. Absence of Guiding Principles and Best Practices Kein Zugriff
    2. 2. The Typical Character of Consumer Dispute Resolution Kein Zugriff
    3. 3. Different Mechanisms of Enforcement for Different Types of Problems Kein Zugriff
    4. 4. Measures beyond Enforcement Kein Zugriff
  3. III. Assessment of the Current Situation Kein Zugriff
5. 1. I. Need for Increased Transparency and Knowledge Dissemination Kein Zugriff
  2. II. Clarification of the Consumer Concept Kein Zugriff
  3. III. Need for Increased Cooperation Kein Zugriff
  4. IV. Anticipated Developments: The New Deal for Consumers Kein Zugriff
6. F. Recommendations to the European Commission Kein Zugriff
1. A. Introduction to the Chapter Kein Zugriff
2. 1. 1. 1. The Issue of Costs Kein Zugriff
    2. 2. Which Costs are Involved? Kein Zugriff
    3. 3. Who Pays for the Costs of Judicial Proceedings? Kein Zugriff
  2. 1. 1. Particular Issues Relating to Costs Kein Zugriff
    2. 2. General Assessment Regarding Costs Kein Zugriff
3. 1. I. Introduction to Legal Aid Kein Zugriff
  2. 1. 1. Availability of Legal Aid in Consumer Protection Disputes Kein Zugriff
    2. 2. Nature of Legal Aid Systems Kein Zugriff
    3. 3. Requirements of Legal Aid for Consumer Protection Disputes Kein Zugriff
    4. 4. Content of Legal Aid Kein Zugriff
  3. 1. 1. Limited Availability of Legal Aid in Out-of-court Proceedings (Settlement, Mediation) Kein Zugriff
    2. 2. The Means Test for Obtaining Legal Aid May Be Too Strict Kein Zugriff
    3. 3. The Assessment of the Merits of a Claim as a Condition for Eligibility Kein Zugriff
    4. 4. Additional Requirements for Obtaining Legal Aid Kein Zugriff
    5. 5. The Content and Quality of Legal Aid Kein Zugriff
  4. 1. 1. Lack of Knowledge Kein Zugriff
    2. 2. The Need to Apply For Legal Aid and Administrative Formalities to Be Completed Kein Zugriff
    3. 3. Risk of Overconsumption Kein Zugriff
4. 1. 1. 1. Representation by another Party than a Lawyer Kein Zugriff
    2. 2. Pro se Litigation Kein Zugriff
  2. 1. 1. Information Campaign Kein Zugriff
    2. 2. Standard Letter Kein Zugriff
  3. 1. 1. Concept Kein Zugriff
    2. 2. Advantages Kein Zugriff
    3. 3. Problems Kein Zugriff
    4. 4. Regulating TPF via Internet Platforms Kein Zugriff
5. E. Recommendations to the European Commission Kein Zugriff
1. 1. 1. 1. Party Disposition as an Overarching Principle Kein Zugriff
    2. 2. Factual Allegations Made Kein Zugriff
    3. 3. The Increasing Role of Case Management Kein Zugriff
    4. 4. Influence of the Court’s Investigative and Managerial Powers on the Settlement of the Dispute Kein Zugriff
    5. 5. Influence of Factual Circumstances, especially Whether Parties are Represented or Not Kein Zugriff
    6. 6. The Court’s Obligation/Power to Apply the Law of its Own Motion Kein Zugriff
    7. 7. Acceleration of the Proceeedings Kein Zugriff
    8. 8. General Assessment Kein Zugriff
  2. 1. 1. No Specific Courts or Special Court Procedures for Consumer Disputes Kein Zugriff
    2. 2. Small Claims Proceedings Kein Zugriff
2. 1. 1. 1. The Development of the Case Law Kein Zugriff
    2. 2. EU Principles Underpinning ex officio: Effectiveness and Equivalence of EU Consumer Protection Law in the National Civil Procedures Kein Zugriff
    3. 3. Constitutional Underpinnings: The Duty of Effective Judicial Protection Kein Zugriff
  2. 1. 1. Ordinary Proceedings Kein Zugriff
    2. 2. Default Proceedings and Payment Orders Kein Zugriff
    3. 3. Enforcement of Judgments and of Other Enforceable Titles Kein Zugriff
    4. 4. Arbitration and ADR Kein Zugriff
3. 1. 1. 1. Jura novit curia and the ex officio Application of Consumer Law Kein Zugriff
    2. 2. The Specific Situation Concerning Unfair Contract Terms Kein Zugriff
    3. 3. The Issue of Facts Kein Zugriff
    4. 4. Ex officio Application of Consumer Law and Issues of Evidence Kein Zugriff
    5. 5. Small Claims Procedures Kein Zugriff
    6. 6. Unrepresented Consumers Kein Zugriff
    7. 7. Appellate Proceedings Kein Zugriff
  2. 1. 1. Default Judgments Kein Zugriff
    2. 2. Payment Order Procedures Kein Zugriff
  3. 1. 1. The General Situation Kein Zugriff
    2. 2. Protection at the Stage of Enforcement Kein Zugriff
  4. IV. Jurisdiction and Arbitration Clauses Kein Zugriff
4. D. Assessment Kein Zugriff
5. E. Recommendations to the European Commission Kein Zugriff
1. A. Introduction to the Chapter Kein Zugriff
2. 1. 1. 1. Terminology Kein Zugriff
    2. 2. Collective Actions for Injunctive Relief Kein Zugriff
    3. 3. Collective Actions for Compensatory Relief Kein Zugriff
  2. II. Problems Identified in the National Legal Systems Kein Zugriff
3. 1. 1. 1. Summary of the Status Quo: Sales Sinués Kein Zugriff
    2. 2. Problems Identified in the National Legal Systems Kein Zugriff
  2. 1. 1. Summary of the Status Quo: Invitel Kein Zugriff
    2. 2. Problems Identified in the National Legal Systems Kein Zugriff
4. 1. I. Staying of an Individual Claim until Collective Proceedings Have Finished Kein Zugriff
  2. II. Binding or Non-binding Effect of the Decision in the Collective Proceedings Kein Zugriff
5. E. Recommendations to the European Commission Kein Zugriff
1. 1. I. Different Meanings of ADR Kein Zugriff
  2. II. Differences in Architectures Kein Zugriff
  3. III. Variations in Knowledge of Consumer ADR, Tied to its Stage of Development Kein Zugriff
2. 1. 1. 1. Summary of the Status Quo Kein Zugriff
    2. 2. Problems Identified in the National Legal Systems Kein Zugriff
    3. 3. Assessment of the Current Situation Kein Zugriff
3. 1. I. Summary of the Status Quo Kein Zugriff
  2. II. Problems Identified in the National Legal Systems Kein Zugriff
  3. III. Assessment of the Current Situation Kein Zugriff
4. 1. I. Summary of the Status Quo Kein Zugriff
  2. II. Problems Identified in the National Legal Systems Kein Zugriff
  3. III. Assessment of the Current Situation Kein Zugriff
5. 1. I. Summary of the Status Quo Kein Zugriff
  2. 1. 1. Binding and Enforcement Kein Zugriff
    2. 2. Suspension of Limitation Kein Zugriff
    3. 3. Assessment of the Current Situation Kein Zugriff
6. 1. 1. 1. Summary of the Status Quo Kein Zugriff
    2. 2. Problems Identified in the National Legal Systems Kein Zugriff
    3. 3. Assessment of the Current Situation Kein Zugriff
  2. 1. 1. Summary of the Status Quo Kein Zugriff
    2. 2. Problems Identified in the National Legal Systems Kein Zugriff
    3. 3. Assessment of the Current Situation Kein Zugriff
7. 1. I. Regarding Difficulties Arising from the EU Instruments Kein Zugriff
  2. II. Regarding Difficulties Arising from Divergent National Procedural Laws Kein Zugriff
  3. III. General Proposals Kein Zugriff
8. H. Recommendations to the European Commission Kein Zugriff
Index Kein Zugriff Seiten 201 - 202
Case Law of the European Court of Justice Kein Zugriff Seiten 203 - 204
Legislation Kein Zugriff Seiten 205 - 206
Bibliography Kein Zugriff Seiten 207 - 212
1. Annex I. National Reporters Kein Zugriff
2. Annex II. Full National Report Template Kein Zugriff
3. Annex III. Selected Data from the National Reports Kein Zugriff
4. Annex IV. Selected Questions and Responses from the Completed National Reports Kein Zugriff

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