Implementing EU Consumer Rights by National Procedural Law

Burkhard Hess; Stephanie Law

doi:10.17104/9783406795305

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Bibliographic data

Copyright year: 2022
ISBN-Print: 978-3-406-73667-4
ISBN-Online: 978-3-406-79530-5
Publisher: C.H.BECK Recht - Wirtschaft - Steuern, München
Series: Beck International
Language: English
Pages: 638
Product type: Edited Book

Titelei/Inhaltsverzeichnis No access Pages I - XIV
Foreword No access Pages 1 - 4
Executive Summary No access Pages 5 - 8
1. A. Introduction No access
2. 1. I. Summary of the Status Quo No access
  2. 1. 1. Fragmentation and Complexity in Consumer Law No access
    2. 2. The Lack of Knowledge on the Part of Stakeholders No access
    3. 3. The Perception of the National Judge No access
  3. III. Assessment of the Current Situation No access
3. 1. I. Summary of the Status Quo No access
  2. 1. 1. Positive and Negative, Uniform and Non-Uniform Definitions of the Consumer No access
    2. 2. The Passive and Active Consumer No access
    3. 3. Extension of the Consumer Concept to Parties Other than Natural Persons No access
    4. 4. The Changing Status of the Consumer No access
  3. III. Assessment of the Current Situation No access
4. 1. 1. 1. Different Architectures of Enforcement No access
  2. 1. 1. Absence of Guiding Principles and Best Practices No access
    2. 2. The Typical Character of Consumer Dispute Resolution No access
    3. 3. Different Mechanisms of Enforcement for Different Types of Problems No access
    4. 4. Measures beyond Enforcement No access
  3. III. Assessment of the Current Situation No access
5. 1. I. Need for Increased Transparency and Knowledge Dissemination No access
  2. II. Clarification of the Consumer Concept No access
  3. III. Need for Increased Cooperation No access
  4. IV. Anticipated Developments: The New Deal for Consumers No access
6. F. Recommendations to the European Commission No access
1. A. Introduction to the Chapter No access
2. 1. 1. 1. The Issue of Costs No access
    2. 2. Which Costs are Involved? No access
    3. 3. Who Pays for the Costs of Judicial Proceedings? No access
  2. 1. 1. Particular Issues Relating to Costs No access
    2. 2. General Assessment Regarding Costs No access
3. 1. I. Introduction to Legal Aid No access
  2. 1. 1. Availability of Legal Aid in Consumer Protection Disputes No access
    2. 2. Nature of Legal Aid Systems No access
    3. 3. Requirements of Legal Aid for Consumer Protection Disputes No access
    4. 4. Content of Legal Aid No access
  3. 1. 1. Limited Availability of Legal Aid in Out-of-court Proceedings (Settlement, Mediation) No access
    2. 2. The Means Test for Obtaining Legal Aid May Be Too Strict No access
    3. 3. The Assessment of the Merits of a Claim as a Condition for Eligibility No access
    4. 4. Additional Requirements for Obtaining Legal Aid No access
    5. 5. The Content and Quality of Legal Aid No access
  4. 1. 1. Lack of Knowledge No access
    2. 2. The Need to Apply For Legal Aid and Administrative Formalities to Be Completed No access
    3. 3. Risk of Overconsumption No access
4. 1. 1. 1. Representation by another Party than a Lawyer No access
    2. 2. Pro se Litigation No access
  2. 1. 1. Information Campaign No access
    2. 2. Standard Letter No access
  3. 1. 1. Concept No access
    2. 2. Advantages No access
    3. 3. Problems No access
    4. 4. Regulating TPF via Internet Platforms No access
5. E. Recommendations to the European Commission No access
1. 1. 1. 1. Party Disposition as an Overarching Principle No access
    2. 2. Factual Allegations Made No access
    3. 3. The Increasing Role of Case Management No access
    4. 4. Influence of the Court’s Investigative and Managerial Powers on the Settlement of the Dispute No access
    5. 5. Influence of Factual Circumstances, especially Whether Parties are Represented or Not No access
    6. 6. The Court’s Obligation/Power to Apply the Law of its Own Motion No access
    7. 7. Acceleration of the Proceeedings No access
    8. 8. General Assessment No access
  2. 1. 1. No Specific Courts or Special Court Procedures for Consumer Disputes No access
    2. 2. Small Claims Proceedings No access
2. 1. 1. 1. The Development of the Case Law No access
    2. 2. EU Principles Underpinning ex officio: Effectiveness and Equivalence of EU Consumer Protection Law in the National Civil Procedures No access
    3. 3. Constitutional Underpinnings: The Duty of Effective Judicial Protection No access
  2. 1. 1. Ordinary Proceedings No access
    2. 2. Default Proceedings and Payment Orders No access
    3. 3. Enforcement of Judgments and of Other Enforceable Titles No access
    4. 4. Arbitration and ADR No access
3. 1. 1. 1. Jura novit curia and the ex officio Application of Consumer Law No access
    2. 2. The Specific Situation Concerning Unfair Contract Terms No access
    3. 3. The Issue of Facts No access
    4. 4. Ex officio Application of Consumer Law and Issues of Evidence No access
    5. 5. Small Claims Procedures No access
    6. 6. Unrepresented Consumers No access
    7. 7. Appellate Proceedings No access
  2. 1. 1. Default Judgments No access
    2. 2. Payment Order Procedures No access
  3. 1. 1. The General Situation No access
    2. 2. Protection at the Stage of Enforcement No access
  4. IV. Jurisdiction and Arbitration Clauses No access
4. D. Assessment No access
5. E. Recommendations to the European Commission No access
1. A. Introduction to the Chapter No access
2. 1. 1. 1. Terminology No access
    2. 2. Collective Actions for Injunctive Relief No access
    3. 3. Collective Actions for Compensatory Relief No access
  2. II. Problems Identified in the National Legal Systems No access
3. 1. 1. 1. Summary of the Status Quo: Sales Sinués No access
    2. 2. Problems Identified in the National Legal Systems No access
  2. 1. 1. Summary of the Status Quo: Invitel No access
    2. 2. Problems Identified in the National Legal Systems No access
4. 1. I. Staying of an Individual Claim until Collective Proceedings Have Finished No access
  2. II. Binding or Non-binding Effect of the Decision in the Collective Proceedings No access
5. E. Recommendations to the European Commission No access
1. 1. I. Different Meanings of ADR No access
  2. II. Differences in Architectures No access
  3. III. Variations in Knowledge of Consumer ADR, Tied to its Stage of Development No access
2. 1. 1. 1. Summary of the Status Quo No access
    2. 2. Problems Identified in the National Legal Systems No access
    3. 3. Assessment of the Current Situation No access
3. 1. I. Summary of the Status Quo No access
  2. II. Problems Identified in the National Legal Systems No access
  3. III. Assessment of the Current Situation No access
4. 1. I. Summary of the Status Quo No access
  2. II. Problems Identified in the National Legal Systems No access
  3. III. Assessment of the Current Situation No access
5. 1. I. Summary of the Status Quo No access
  2. 1. 1. Binding and Enforcement No access
    2. 2. Suspension of Limitation No access
    3. 3. Assessment of the Current Situation No access
6. 1. 1. 1. Summary of the Status Quo No access
    2. 2. Problems Identified in the National Legal Systems No access
    3. 3. Assessment of the Current Situation No access
  2. 1. 1. Summary of the Status Quo No access
    2. 2. Problems Identified in the National Legal Systems No access
    3. 3. Assessment of the Current Situation No access
7. 1. I. Regarding Difficulties Arising from the EU Instruments No access
  2. II. Regarding Difficulties Arising from Divergent National Procedural Laws No access
  3. III. General Proposals No access
8. H. Recommendations to the European Commission No access
Index No access Pages 201 - 202
Case Law of the European Court of Justice No access Pages 203 - 204
Legislation No access Pages 205 - 206
Bibliography No access Pages 207 - 212
1. Annex I. National Reporters No access
2. Annex II. Full National Report Template No access
3. Annex III. Selected Data from the National Reports No access
4. Annex IV. Selected Questions and Responses from the Completed National Reports No access

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