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Marketing ZFP
Marketing ZFP - Journal of Research and Management
Editors:
Daniel Baier, University of Bayreuth, Germany | Yasemin Boztug, University of Goettingen, Germany | Heribert Gierl, University of Augsburg, Germany | Andrea Gröppel-Klein, Saarland University, Germany | Lutz Hildebrand, Humboldt-University of Berlin, Germany | Joerg Koenigstorfer, Technical University of Munich, Germany | Martin Klarmann, Karlsruhe Institute of Technology (KIT), Germany | Hans Mühlbacher, University of Monaco, Principality of Monaco | Henrik Sattler, University of Hamburg, Germany | Bernhard Swoboda, University of Trier, Germany | Dirk Temme, University of Wuppertal, Germany | Udo Wagner, Modul University Vienna, Austria
Startups sind von zentraler Bedeutung zur Lösung der wirtschaftlichen Herausforderungen unserer Zeit. Allerdings scheitern die meisten Startups in ihrem Entwicklungsprozess. Studien zeigen die Bedeutung der Einbindung von Startups in ein...
This paper employs the Jobs-to-be-done (JTBD) theory to investigate how the pandemic has changed, for the long term, customer behavior when visiting the city center and which “jobs to be done” (abbreviated: jobs) customers now pursue during...
Vahlen, München 2024
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Volume 46 (2024), Edition 4
Although the cognitive dimension of customer experience (CX) affects the affective or social dimensions of CX and vice versa in consumers’ thoughts and behavior, our understanding of this reciprocity is limited. The authors fill this gap by...