Delivering Collective Redress

Prof. Christopher Hodges; Assoc. Prof. Stefaan M. Voet

doi:10.5771/9783845292359

Summary

This book charts the transformative shifts in techniques that seek to deliver collective redress, especially for mass consumer claims in Europe. It shows how traditional approaches of (class) litigation (old technology) have been eclipsed by the new technology of regulatory redress techniques and consumer ombudsmen. It describes a series of these techniques, each illustrated by leading examples taken from a 2016 pan-EU research project. It then undertakes a comparative evaluation of each technique against key criteria, such as effective outcomes, speed, and cost.

The book reveals major transformations in European legal systems, and the overriding need to view legal systems from fresh viewpoints, and to devise a new integrated model.

Christopher Hodges is Professor of Justice Systems and Supernumerary Fellow of Wolfson College, Oxford, and Head of the Swiss Re/CMS Research Programme on Civil Justice Systems at the Centre for Socio-Legal Studies, Oxford.

Stefaan Voet is Associate Professor at the University of Leuven and a host professor at the University of Hasselt in Belgium. He is the 2016–2017 TPR Chair at the University of Utrecht in the Netherlands.

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Bibliographic data

Publication year: 2018
Publication date: 25.07.2018
ISBN-Print: 978-3-8487-5063-4
ISBN-Online: 978-3-8452-9235-9
Publisher: Nomos, Baden-Baden
Series: Kooperationswerke Beck - Hart – Nomos
Language: English
Pages: 352
Product type: Comment

Titelei/Inhaltsverzeichnis Partial access Pages I - XIV Download chapter (PDF)
1. Background and Principal Objective No access
2. The Techniques No access
3. Description of the Project and Methodology No access
4. Criteria for Evaluation of Mechanisms No access
5. General Outline of this Book No access
6. 1. Empirical Findings No access
  2. Changes in the Dispute Resolution Landscape No access
  3. Fundamental Goals of Redress No access
  4. The Objectives for Market Regulation No access
1. Diverse Approaches and Piecemeal Legislation No access
2. The Public–Private Split No access
3. Objectives and Outcomes Replace Mechanisms No access
4. 1. The CPC Regulation No access
  2. The Injunctions Directive No access
  3. Small Claims No access
  4. Consumer ADR No access
5. Consumer Collective Redress: Policy Debates No access
6. 1. Principles Common to Injunctive and Compensatory Collective Redress No access
  2. Specifi c Principles Relating to Injunctive Collective Redress No access
  3. Specifi c Principles Relating to Compensatory Collective Redress No access
  4. Registry of Collective Redress Actions No access
  5. Supervision and 2018 Report No access
7. The Political and Technical Conundrum No access
8. Business Concerns on Ineffective Safeguards No access
9. Consumer Concerns from Business Scandals No access
10. Proposals in 2016/17 No access
11. 1. Courage No access
  2. Directive on Antitrust Damages Actions No access
12. Data Protection No access
13. Investors No access
14. Conclusions No access
1. Introduction No access
2. 1. Overview No access
  2. Case Studies No access
3. Bulgaria No access
4. 1. Representative Action No access
  2. Group Litigation Order (GLO) No access
  3. Case Studies: GLO No access
  4. The Competition Damages Class Action No access
  5. Early Competition Damages Cases No access
  6. Cases under the 2015 Competition Damages Action No access
5. Finland No access
6. 1. The Action de Groupe No access
  2. Case Studies: Action de Groupe No access
  3. The Action en Représentation Conjoint No access
7. 1. Representative Actions for Cease and Desist Orders No access
  2. Actions for Skimming-off Illegally Gained Profi ts No access
  3. Case Studies: Actions for Skimming-off Illegally Gained Profi ts No access
  4. Test Case Proceedings by Consumer Associations No access
  5. Capital Market Test Case Proceedings (KapMuG) No access
  6. Case Studies: Capital Market Test Case Proceedings (KapMuG) No access
8. 1. Class Actions No access
  2. Case Studies: Class Actions No access
  3. Representative Actions No access
9. 1. Representative Action Aiming to Protect the Public Interest No access
  2. Group Actions No access
10. The Netherlands No access
11. 1. Polish Class Actions Act No access
  2. Scope No access
  3. Standardisation Requirement for Monetary Claims No access
  4. Contingency Fees No access
  5. Other Costs and Funding Issues No access
  6. Security for Costs No access
  7. Proceedings No access
  8. Statistical Information No access
12. 1. Group Actions No access
  2. Case Studies: Group Actions No access
1. 1. Partie Civile Technique No access
  2. Special Masters No access
2. 1. Compensation Orders in Criminal Proceedings No access
  2. Disgorgement of Profi ts No access
1. Concept No access
2. 1. Infl uence No access
  2. Approval No access
  3. Coercion No access
3. 1. Belgium No access
  2. Denmark No access
4. The ‘Opt-out’ Class Action No access
5. 1. Finland No access
  2. Italy No access
6. The Italian Competition Authority No access
7. The Italian Regulatory Authority for Electricity Gas and Water No access
8. Institution for the Supervision of Insurance No access
9. The Italian Data Protection Authority No access
10. The Italian Central Bank No access
11. 1. United Kingdom No access
12. Development of Regulatory Redress No access
13. The 2015 Consumer Redress Powers No access
14. 1. Financial Services No access
  2. Communications No access
  3. Gas and Electricity No access
  4. Water No access
  5. Railways No access
  6. Environmental Protection No access
  7. Gambling No access
  8. Competition No access
1. Typology No access
2. 1. Belgium No access
3. Consumer Mediation Service No access
4. Ombudsmen No access
5. 1. France No access
6. 1. Italy No access
  2. Sweden No access
7. The Group Procedure for Consumer Disputes No access
8. 1. The Netherlands No access
  2. United Kingdom No access
9. The Landscape of Consumer Ombudsmen No access
10. The Financial Ombudsman Service No access
11. Integrated Voluntary, Regulatory and Ombudsman Redress: PPI No access
12. Ombudsman Services: Energy, Communications, Property and Others No access
1. 1. Subsidiary Process Objectives No access
2. 1. Social Solidarity and Risk Spreading No access
  2. Justifi cations for Tort Liability No access
3. 1. Deterrence in Traditional Legal Theory of Individual Actions and Enforcement No access
  2. The Economic Theory of Deterrence No access
  3. Criticisms of Economic Analysis of Liability Law No access
  4. Adding the Time Dimension No access
  5. Regulators’ Abandonment of Deterrence for Supportive Responsive Policies on Achieving Compliance No access
  6. Affecting Corporate Behaviour No access
  7. Behavioural Science on How People Make Decisions No access
  8. Conclusions on Deterrence No access
4. Empirical Evidence on the Failure of the US Class Action as a Regulatory Mechanism No access
5. The Objectives Restated: Multi-functionalism No access
1. 1. Collective Actions No access
2. Italy No access
3. Poland No access
4. 1. Examples of Cases No access
  2. 1. Partie Civile No access
5. Examples of Cases No access
6. 1. Regulatory Redress No access
7. Examples of Cases No access
8. 1. Consumer Ombudsmen No access
9. Examples of Cases No access
10. Assessment No access
11. 1. Criteria 1: Advice No access
  2. Criteria 2: Identifi cation of Infringement and Harm No access
  3. Criteria 3: Identifi cation of People Harmed and Due Redress No access
  4. Criteria 4: Access No access
  5. Criteria 5: Cost to Access No access
  6. Criteria 6: Triage No access
  7. Criteria 7: Duration No access
  8. Criteria 8: Costs No access
12. 1. Criteria 10: Compensation for Loss: Making Whole No access
  2. Criteria 11: Changes in Behaviour No access
  3. Summary No access
13. Empirical Conclusions on the Mechanisms No access
14. 1. Changes in the Dispute Resolution Landscape: A Shift to New Technologies No access
  2. Redress as an Integral Function in Control of Markets No access
  3. The Objectives for Market Regulation No access
  4. A Shift in Intermediaries No access
  5. Shifting from Old to New Technology No access
  6. The Need for Independent Intermediaries No access
  7. What Traditional Redress Systems Will Fail to Achieve No access
  8. The Need to Re-examine Mechanisms for Controlling Market Behaviour (Enforcement) No access
15. 1. Facilitating Settlement: The Requirement for Structures to be Available No access
  2. The Requirement to Base Policy on an Examination of all the Options, and on Empirical Evidence No access
  3. Summary of Implications for Policy on Collective Redress No access
1. 1. Collective Private Litigation No access
  2. Civil Piggy-back on Criminal No access
  3. Regulatory Redress No access
  4. Ombuds No access
2. Cases Involving Injunctions/Market Behaviour (Not Compensation) No access
3. Cases Identifi ed by BEUC and COJEF No access
Index No access Pages 343 - 352