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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Volume 5 (2021), Edition 2
SMR - Journal of Service Management Research- Publisher:
- 2021
Summary
SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas.For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.
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Bibliographic data
- ISSN-Print
- 2511-8676
- ISSN-Online
- 2942-3392
- Publisher
- Nomos, Baden-Baden
- Language
- English
- Product type
- Volume
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Article
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Page 70 - 70
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 71 - 102
As blockchain technology is maturing to be confidently used in practice, its applications are becoming evident and, correspondingly, more blockchain research is being published, also extending to more domains than before. To date, scientific...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 103 - 118
This study investigates the job demands, job resources, and health of leaders in three service sectors. The analyses are based on data of the 2018 BIBB/BAuA Employment Survey, a representative sample of the German labour force. The three service...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 119 - 129
Many consumers consult online reviews to evaluate services. Online review platforms present them with multiple cues by which to assess whether a review message is useful in their decision-making process. However, consumers are often faced with...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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Page 130 - 142
This research examines the role of demographic homophily in the medical service context. It suggests that demographic homophily between a customer and a service provider has a positive effect on trust, thereby leading to customer loyalty. There is...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2021
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