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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2025
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Volume 9 (2025), Edition 1
SMR - Journal of Service Management Research- Publisher:
- 2025
Summary
SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas. For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.
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Bibliographic data
- ISSN-Print
- 2511-8676
- ISSN-Online
- 2942-3392
- Publisher
- Nomos, Baden-Baden
- Language
- English
- Product type
- Volume
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The increasing number of multi-unit hosts in peer-to-peer platforms such as Airbnb poses a significant challenge to single-unit hosts, who compete in a highly professionalized market where host-guest interactions have become increasingly anonymous....
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2025
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The use of distributed ledger-based smart contracts in supply chain operations offers promising opportunities for process automation, improved data accessibility, and enhanced transparency. Despite technical progress, there remains a lack of...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2025
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Despite several studies investigating customer reactions to service robots, the literature lacks knowledge on customers’ discrete emotions towards service robots across different service types. Thus, the purpose of our research is to identify the...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2025
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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2025
