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Understanding Everyday Incivility
Why Are They So Rude?
Authors:
Publisher:
2017
Summary
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites.
Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.
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Bibliographic data
Copyright Year
2017
ISBN-Print
978-1-4422-6185-3
ISBN-Online
978-1-4422-6186-0
Publisher
Rowman & Littlefield, Lanham
Language
English
Pages
248
Product Type
Monograph
Table of contents
ChapterPages
Contents No access
Preface No access
Foreword No access
1 Introduction to Everyday Incivility No access
2 Characterizing Everyday Incivility No access
3 Influences on Everyday Incivility No access
4 The Good, the Bad, and the Virtue of Civility No access
