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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2018
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Volume 2 (2018), Edition 4
SMR - Journal of Service Management Research- Publisher:
- 2018
Summary
SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas.For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.
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Bibliographic data
- ISSN-Print
- 2511-8676
- ISSN-Online
- 2942-3392
- Publisher
- Nomos, Baden-Baden
- Language
- English
- Product type
- Volume
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Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2018
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In the context of the digitization of business environments, organizations and processes are currently undergoing major changes. Digital transformation offers a high potential to develop new value propositions by using digital technology, but at the...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2018
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IT operations aims to reduce the IT personnel’s workload in IT self-services, which is not self-evident. This study explores how the IT personnel’s workload can be reduced in IT self-services. A multiple-case study with five IT self-services was...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2018
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Page 36 - 52
Distribution districting is the problem of partitioning a logistics service area into districts. A good districting plan is characterized by its properties of contiguity, compactness, and balance. Herein, a mixed integer program of the distribution...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2018
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New service development (NSD) at industrial manufacturers and the corresponding process are topics of growing interest in research. However, it has not been clarified yet if the latter should be customised according to different service types. The...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2018
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