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Volume 6 (2022), Edition 3

SMR - Journal of Service Management Research
Authors:
, , , , , , , , , , ,
Journal:
SMR - Journal of Service Management Research
Publisher:
 03.11.2022

Summary

SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas. For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.


Bibliographic data

ISSN-Print
2511-8676
ISSN-Online
2942-3392
Publisher
Nomos, Baden-Baden
Language
English
Product type
Volume

Articles

Cover of Volume: SMR - Journal of Service Management Research Volume 6 (2022), Edition 3
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Page 147 - 147
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2022

Cover of Volume: SMR - Journal of Service Management Research Volume 6 (2022), Edition 3
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Page 148 - 166
The study examines factors influencing trust and the intention to use digital platforms for person-centered services by the silver generation (age 60+). The study shows to what extent different organizational purposes (for-profit, non-profit) of a...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2022
Authors: , ,

Cover of Volume: SMR - Journal of Service Management Research Volume 6 (2022), Edition 3
Article
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Page 167 - 180
This study examines the differences between native mobile applications (native apps) and mini programs (MPs) by identifying the attributes and consequences of both types of applications and comparing users’ value perceptions of them. We employ the...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2022
Authors: , ,

Cover of Volume: SMR - Journal of Service Management Research Volume 6 (2022), Edition 3
Article
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Page 181 - 203
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2022
Authors: , ,

Cover of Volume: SMR - Journal of Service Management Research Volume 6 (2022), Edition 3
Article
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Page 204 - 213
Manufacturers are increasingly shifting their strategic focus from products to services to create customer value and defend a competitive edge in the marketplace. The transition process from product- to service-centric logic is referred to as...
Nomos Verlagsgesellschaft mbH & Co. KG, Baden-Baden 2022
Authors: , ,

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