Conflict Is an Opportunity

Dana Caspersen

doi:10.5771/9798881802707

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Copyright year: 2025
ISBN-Print: 979-8-8818-0268-4
ISBN-Online: 979-8-8818-0270-7
Publisher: Rowman & Littlefield, Lanham
Language: English
Pages: 278
Product type: Book Titles

1. About the Author No access
2. Acknowledgments No access
3. Table of Contents No access
Introduction No access Pages 8 - 14
1. What am I paying attention to? No access
2. Which decisions are mine to make? No access
3. What is my request? No access
4. Am I responding or reacting? No access
5. Am I listening, even when I disagree? No access
6. Which mindset am I practicing? No access
1. What is this conflict about? No access
2. Who is involved? Who is impacted? No access
3. What will help me bring up difficult topics productively? No access
4. What is the question that we are trying to answer? No access
5. Are punishment and reward being used as control strategies? No access
6. Are we looking for productive ways forward, even when it's difficult? No access
7. What is already working well? How can we build on that? No access
1. Which rules of behavior are being (consciously or unconsciously) followed? No access
2. Which organizational and decision-making processes are being (consciously or habitually) used? No access
3. Is the origin of this conflict interpersonal or structural or both? On which level is action being taken? No access
4. Is belonging being used to create polarization? No access
5. Is (subtle or overt) violence causing avoidable harm in this situation? No access
6. Which sources of power are available in this conflict? Which are being used and endorsed? No access
7. What constructive change is this conflict proposing? No access
1. 1. 1. Personal Power No access
  2. 2. Positional Power No access
  3. 3. Power of Connection No access
  4. 4. Power of the Status Quo No access
  5. 5. Resource Power No access
  6. 6. Informational Power No access
  7. 7. Moral Power No access
  8. 8. Contextual Power No access
Notes No access Pages 268 - 268
References No access Pages 269 - 273
The Decisions No access Pages 274 - 275
Index No access Pages 276 - 278