Complaining As a Sociocultural Activity: Examining How and Why in Korean Interaction

Kyung-Eun Yoon

doi:10.5771/9781793604712

Summary

This book examines the role of complaining in conversation and online interaction in Korean society. Kyung-Eun Yoon examines patterns of formulating complainability, linguistic resources for complaints, organizational features of complaining discourse, and the ways in which the participants construct social identities and cultural norms through complaining. Yoon analyzes real language use in various contexts, including everyday face-to-face and phone conversations with family members and friends, social media posts, online customer reviews, news articles, and formal complaints posted on the websites of local governments in Korea. The analysis in this book ties together the relationship among language, interaction, and social organization as well as the relationships between participants and sociocultural norms, using Korea as a case study. Scholars of interactional linguistics, Korean language pedagogy, and intercultural studies will find this book particularly useful.

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Bibliographic data

Edition: 1/2021
Copyright Year: 2021
ISBN-Print: 978-1-7936-0470-5
ISBN-Online: 978-1-7936-0471-2
Publisher: Lexington, Lanham
Language: English
Pages: 158
Product Type: Monograph

1. Contents No access
2. List of Figures No access
3. Transcription Conventions for Conversational Data No access
4. Acknowledgments No access
Chapter 1 Introduction No access Pages 1 - 6
Chapter 2 Formulating Complainability No access Pages 7 - 38
Chapter 3 Linguistic Resources in Complaints No access Pages 39 - 68
Chapter 4 Organization of Complaining Activity No access Pages 69 - 112
Chapter 5 Social Organization in Complaining Activity No access Pages 113 - 144
Chapter 6 Concluding Remarks No access Pages 145 - 148
Bibliography No access Pages 149 - 154
Index No access Pages 155 - 156
About the Author No access Pages 157 - 158