Volume 6 (2017), Edition 4

Newsrooms are still searching for ways to manage user comments because of both a desire for professional distance from their audiences and a lack of analytical tools. This paper presents findings from our exploratory, interdisciplinary study in...

User discussions of journalistic online news are a sensitive issue. First, most users do not seem to be motivated to comment on articles. Second, as far as discussions emerge, they seldom aim to create mutual understanding. Since this threatens the...

Uncivil and impolite user comments diminish the quality of deliberative discussions in the comment sections of news sites. This study investigates how users engage against such comments. Replying, disliking, and flagging are distinguished as...

In recent years, the number of users on online physician rating sites has increased continuously. According to exemplification theory, user comments have a strong influence on individual judgments. Visualized base-rate information can constrain...