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Transforming the Business of Government

Insights on Resiliency, Innovation, and Performance
Editors:
Publisher:
 2023

Summary

Governments face increasingly serious, seemingly intractable management challenges. This book brings together scholars, thought leaders, and government executives to address the future of government operations, and provide government leaders with practical, actionable insights on how best to manage and lead through uncertain and disruptive times.

Keywords



Bibliographic data

Copyright year
2023
ISBN-Print
978-1-5381-9345-7
ISBN-Online
978-1-5381-9347-1
Publisher
Rowman & Littlefield, Lanham
Language
English
Pages
208
Product type
Edited Book

Table of contents

ChapterPages
    1. TABLE OF CONTENTS No access
  1. INTRODUCTION: Twenty-Five Years of Connecting Research to Practice No access Pages 1 - 12
    1. Chapter One: Emergency Preparedness and Response No access
    2. Chapter Two: Cybersecurity No access
    3. Chapter Three: Supply Chain No access
    4. Chapter Four: Sustainability No access
    5. Chapter Five: Workforce No access
    1. Chapter Six: Eight Areas for Government Action No access
      1. Chapter Seven: AI Literacy: A Prerequisite for the Future of AI and Automation in Government No access
      2. Chapter Eight: Design Principles for Responsible Use of AI to Enhance CX Through Public Procurement No access
      3. Chapter Nine: Quantum Technology Challenge: What Role for the Government? No access
      4. Chapter Ten: Using Linked Administrative Data to Advance Evidence-Based Policymaking No access
      1. Chapter Eleven: Toward More Useful Federal Oversight No access
      2. Chapter Twelve: Future of Payment Integrity within the U.S. Federal Government No access
      3. Chapter Thirteen: Leveraging Inspectors General to Make Evidenced-Based Decisions No access
      4. Chapter Fourteen: A “One Agency” Approach to Enhanced Mission Enabling Services No access
      5. Chapter Fifteen: Building and Maintaining Customer Trust in Government Services No access
  2. ABOUT THE EDITORS / CONTRIBUTORS No access Pages 203 - 205
  3. ACKNOWLEDGMENTS No access Pages 206 - 207
  4. ABOUT THE IBM CENTER FOR THE BUSINESS OF GOVERNMENT No access Pages 208 - 208

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