Introduction No access Pages 7 - 14 Kerstin Smeds, Ann Davis
Affect-based Exhibition No access Pages 15 - 38 Jennifer Harris
Individual Identity/Collective History No access Pages 39 - 54 Zarka Vujic, Aida Rechena, Vitaly Ananiev, Jennifer Harris, Anna Leshchenko, John Falk, Helena Stublic, Bruno Brulon Soares, Daniel Schmitt
Describing and Understanding the Experience of Visitors No access Pages 55 - 70 Daniel Schmitt
Viewing the Museum Experience through an Identity Lens No access Pages 71 - 88 John Falk
Empowering the Visitors No access Pages 89 - 104 Ann Davis
Here Comes Everybody! No access Pages 105 - 126 Kerstin Smeds
Experiencing Dialogue No access Pages 127 - 138 Bruno Brulon Soares
Social Representation Theory and Museum Visitors No access Pages 139 - 152 Aida Rechena
A Visitor-Centered Approach No access Pages 153 - 164 Anna Leshchenko
Reflections on Michail Bakhtin''s Dialogue versus the Theory of Mirror Neurons No access Pages 165 - 170 Vitaly Ananiev
Who do you Think they are? No access Pages 171 - 182 Vitaly Ananiev
Acknowledged and Empowered Visitors in Socialist Croatia No access Pages 183 - 200 Zarka Vujic, Helena Stublic
Following Visitors'' Comments in Disigning a Museum Refurbishment No access Pages 201 - 212 Zarka Vujic, Aida Rechena, Vitaly Ananiev, Jennifer Harris, Anna Leshchenko, John Falk, Helena Stublic, Bruno Brulon Soares, Daniel Schmitt
From Real Thing to Real Experience No access Pages 213 - 228 Zarka Vujic, Aida Rechena, Vitaly Ananiev, Jennifer Harris, Anna Leshchenko, John Falk, Helena Stublic, Bruno Brulon Soares, Daniel Schmitt
Museums and Visitors No access Pages 229 - 248 Zarka Vujic, Aida Rechena, Vitaly Ananiev, Jennifer Harris, Anna Leshchenko, John Falk, Helena Stublic, Bruno Brulon Soares, Daniel Schmitt
Authors'' Biographies No access Pages 249 - 250 Kerstin Smeds, Ann Davis
