ZögU Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen

The main purpose of this paper is to assess the capacity of the performance management systems of local governments in promoting public accountability to its stakeholders using the PDCA cycle model. This study uses primarily document content...

Services of General Interest are a key pillar of social and territorial coherence in the European Union. They enable the functioning of the European society and economy. The following article shows the importance of Public Services in Europe. It...

Over the past two decades Austrian and German statutory health insurances (SHIs) have been through an era of reforms aiming at transforming them into more entrepreneurial public service providers. In this context the issue of stakeholder...

Many Japanese local governments introduced New Public Management (NPM) in the late 90s. After a decade of experiences, some municipalities have begun to distance themselves from the NPM-driven managerial style. There is, indeed, evidence of a shift...

The current health care system, facing a growing pressure for cost reduction and innovation, no longer meets the requirements for an integrated, individual care of patients. In order to examine the structures in detail a „trend-projection“,...

The subject of sustainability reporting in higher education is relevant in multiple areas: employment, education, organisational change, responsibility. However, there is a lack of such research in emerging markets, as sustainability reporting is...

The authors present a model for an evolutionary approach of governance reforms under conditions of political business cycles. The model is based on a political business cycle model by Frey (1976, 1978 and 1979), which is elaborated further by using...

On the basis of goal-setting theory we developed a survey to gain important insights into the German administrative goal-setting process and its influencing factors. To contribute to the specific motivation of employees in local public...

One of the key elements of both the New Public Management and the emerging Public Governance approach is that ministers have to resist the urge to manage. They have to let go and allow their managers to manage and allow deliberative processes...

e-Health is more than information and communication technology. It offers innovative ways to enhance the encouragement, education and power of the patients and enables them to gather information about their diseases and treatments. These facts are...