Unlocking Organizational Atmospheres: Utilizing Employer Reviews and Dictionary-Based Analysis

Inhaltsverzeichnis

Bibliographische Infos

Cover der Ausgabe: Swiss Journal of Business Jahrgang 79 (2025), Heft 4
Open Access Vollzugriff

Swiss Journal of Business

Jahrgang 79 (2025), Heft 4

Autor:innen:
Verlag
Nomos, Baden-Baden
Copyrightjahr
2025
ISSN-Online
2944-3741
ISSN-Print
2944-3741

Kapitelinformationen

Open Access Vollzugriff

Jahrgang 79 (2025), Heft 4

Unlocking Organizational Atmospheres: Utilizing Employer Reviews and Dictionary-Based Analysis

Autor:innen:
ISSN-Print
2944-3741
ISSN-Online
2944-3741
Kapitelvorschau:

Diese Studie untersucht organisationale Atmosphären mittels diktionärsbasierter Verfahren von Online-Arbeitgeberbewertungen. Unter Verwendung des validierten Textanalysetools GANAiO und eines explorativen Ansatzes analysieren wir Bewertungen von drei großen Paketzustellern in Deutschland. Empirisch identifizieren wir wiederkehrende Muster, Atmosphärentypen und affektive Dimensionen. Unser Mixed-Methods-Design kombiniert quantitative Häufigkeits- und Dimensionsanalysen mit einer qualitativen Inhaltsanalyse, um die Treiber spezifischer Atmosphären aufzudecken. Die Ergebnisse zeigen deutliche Unterschiede in den Atmosphärentypen zwischen Organisationen und über die Zeit hinweg auf und bieten theoretische wie praktische Einblicke darin, wie Mitarbeiter organisatorische Atmosphären wahrnehmen und beschreiben und wie diese systematisch untersucht werden können.

Literaturverzeichnis

  1. Ashraf, M. A. (2019). The mediating role of work atmosphere in the relationship between supervisor cooperation, career growth and job satisfaction. Journal of Workplace Learning, 31(2), 78–94. https://doi.org/10.1108/JWL-12-2017-0113 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  2. Chai, C. P. (2023). Comparison of text preprocessing methods. Natural Language Engineering, 29(3), 509–553. https://doi.org/10.1017/S1351324922000213 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  3. Cloos, J. (2021). Employer review platforms – Do the rating environment and platform design affect the informativeness of reviews? Theory, evidence, and suggestions. Management Revue, 32(3), 152–181. https://doi.org/10.5771/0935-9915-2021-3-152 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  4. De Molli, F., Mengis, J., & van Marrewijk, A. (2020). The aestheticization of hybrid space: The atmosphere of the Locarno Film Festival. Organization Studies, 41(11), 1491–1512. https://doi.org/10.1177/0170840619867348 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  5. Ehrhart, M. G., & Schneider, B. (2016). Organizational Climate and Culture. In M. G. Ehrhart & B. Schneider (Eds.), Oxford Research Encyclopedia of Psychology (1–26). Oxford University Press. https://doi.org/10.1093/acrefore/9780190236557.013.3 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  6. Eifert, A. (forthcoming): Entwicklung einer Realtypologie der Atmosphären in Organisationen, Doctoral dissertation, FernUniversität in Hagen Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  7. Eifert, A., & Julmi, C. (2025). 5956 German affective norms for atmospheres in organizations (GANAiO). Behavior Research Methods, 57, Article 20. https://doi.org/10.3758/s13428-024-02566-2 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  8. Elmholdt, K. T., Clausen, R. T. J., & Madsen, M. T. (2018). Seductive atmospheres: Using tools to effectuate spaces for leadership development. Journal of Change Management, 18(4), 257–280. https://doi.org/10.1080/14697017.2018.1453856 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  9. Ganster, D. C., & Rosen, C. C. (2013). Work stress and employee health: A multidisciplinary review. Journal of Management, 39(5), 1085–1122. https://doi.org/10.1177/0149206313475815 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  10. Ganster, D. C., & Schaubroeck, J. (1991). Work stress and employee health. Journal of Management, 17(2), 235–271. https://doi.org/10.1177/014920639101700202 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  11. Gioia, D. (2021). A systematic methodology for doing qualitative research. The Journal of Applied Behavioral Science, 57(1), 20–29. https://doi.org/10.1177/0021886320982715 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  12. Giorgi, S., Lockwood, C., & Glynn, M. A. (2015). The many faces of culture: Making sense of 30 years of research on culture in Organization Studies. Academy of Management Annals, 9(1), 1–54. https://doi.org/10.1080/19416520.2015.1007645 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  13. Hannigan, T. R., Haans, R. F. J., Vakili, K., Tchalian, H., Glaser, V. L., Wang, M. S., Kaplan, S., & Jennings, P. D. (2019). Topic modeling in management research: Rendering new theory from textual data. Academy of Management Annals, 13(2), 586–632. https://doi.org/10.5465/annals.2017.0099orphans 3 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  14. Hickman, L., Thapa, S., Tay, L., Cao, M., & Srinivasan, P. (2022). Text preprocessing for text mining in organizational research: Review and recommendations. Organizational Research Methods, 25(1), 114–146. https://doi.org/10.1177/1094428120971683 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  15. Höllig, C. (2021). Online employer reviews as a data source: A systematic literature review. Proceedings of the 54th Hawaii International Conference on System Sciences, 4341–4350. https://scholarspace.manoa.hawaii.edu/handle/10125/72112 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  16. Höllig, C. (2022). Arbeitgeberbewertungen als empirische Datengrundlage. PERSONALquarterly(1), 12–17. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  17. Jørgensen, L., & Beyes, T. (2023). Organizing half-things: Knowing, theorizing and studying atmospheres. Organization Theory, 4(4), 1–16. https://doi.org/10.1177/26317877231217309 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  18. Julmi, C. (2015). Atmosphären in Organisationen: Wie Gefühle das Zusammenleben in Organisationen beherrschen. Projektverlag. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  19. Julmi, C. (2017a). Ein Circumplex-Modell der Atmosphären. Sociologia Internationalis, 55(2), 191–211. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  20. Julmi, C. (2017b). The concept of atmosphere in management and organization studies. Organizational Aesthetics, 6(1), 4–30. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  21. Julmi, C. (2017c). Organisational atmospheres: the missing link between organisational culture and climate. International Journal of Work Organisation and Emotion, 8(2), 131–147. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  22. Julmi, C. (2022). Atmosphere in cultural organisations: A circumplex model of affective atmospheres. In F. De Molli & M. Vecco (Eds.), The metamorphosis of cultural and creative organizations: Exploring change from a spatial perspective (1st ed., pp. 13–26). Routledge. https://doi.org/10.4324/9781003134671-3 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  23. Julmi, C. (2024). Servicescape concept in the cultural and creative sectors. In Y. Jung, N. Vakharia, & M. Vecco (Eds.), The Oxford handbook of arts and cultural management (497–520). Oxford University Press. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  24. Julmi, C., Eifert, A., Dammert, J. E., & Wittwer, S. (2024). Arbeitsatmosphären-Report 2024: Aktuelle Bestandsaufnahme des Schlüsselfaktors Arbeitsatmosphäre in Deutschland. Springer Gabler. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  25. Knight, E. R. W., Lok, J., Jarzabkowski, P., & Wenzel, M. (2025). Sensing the room: The role of atmosphere in collective sensemaking. Acadeny of Management Journal, 68(2), 326–356. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  26. Kobayashi, V. B., Mol, S. T., Berkers, H. A., Kismihók, G., & Hartog, D. N. den (2018). Text classification for organizational researchers: A tutorial. Organizational Research Methods, 21(3), 766–799. https://doi.org/10.1177/1094428117719322 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  27. kununu. (2023). Kununu als Arbeitgeber. https://www.kununu.com/at/kununu Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  28. Kuppens, P., Tuerlinckx, F., Yik, M., Koval, P., Coosemans, J., Zeng, K. J., & Russell, J. A. (2017). The relation between valence and arousal in subjective experience varies with personality and culture. Journal of Personality, 85(4), 530–542. https://doi.org/10.1111/jopy.12258 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  29. Leclair, M. (2023). The Atmospherics of Creativity: Affective and spatial materiality in a designer’s studio. Organization Studies, 44(5), 807–829. https://doi.org/10.1177/01708406221080141 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  30. Marinescu, I., Chamberlain, A., Smart, M., & Klein, N. (2021). Incentives can reduce bias in online employer reviews. Journal of Experimental Psychology. Applied, 27(2), 393–407. https://doi.org/10.1037/xap0000342 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  31. McKenny, A. F., Aguinis, H., Short, J. C., & Anglin, A. H. (2018). What doesn’t get measured does exist: Improving the accuracy of computer-aided text analysis. Journal of Management, 44(7), 2909–2933. https://doi.org/10.1177/0149206316657594 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  32. McKinsey. (2022). Paketboom hält an: Jede:r Deutsche erhält 40 Pakete pro Jahr. https://www.mckinsey.com/de/news/presse/2022-11-24-pakete Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  33. Michels, C., & Beyes, T. (2016). Spaces with a temper: On atmospheres of education. In C. Steyaert, T. Beyes, & M. Parker (Eds.), The Routledge Companion to Reinventing Management Education (pp. 312–329). Routledge. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  34. Michels, C., Hindley, C., Knowles, D., & Ruth, D. (2020). Learning atmospheres: Re-imagining management education through the dérive. Management Learning, 51(5), 559–578. https://doi.org/10.1177/1350507620906673 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  35. Nandwani, P., & Verma, R. (2021). A review on sentiment analysis and emotion detection from text. Social Network Analysis and Mining, 11(1), Article 81. https://doi.org/10.1007/s13278-021-00776-6 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  36. Radermacher, K., & Herdejürgen, E. M. (2022). Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen. PERSONALquarterly, 74(1), 24–33. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  37. Reid, S. W., McKenny, A. F., & Short, J. C. (2023). Synthesizing best practices for conducting dictionary-based computerized text analysis research. In A. D. Hill, A. F. McKenny, P. O’Kane, & S. Paroutis (Eds.), Research Methodology in Strategy and Management. Methods to Improve Our Field (pp. 43–78). Emerald Publishing Limited. https://doi.org/10.1108/S1479-838720220000014004 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  38. Russell, J. A., & Pratt, G. (1980). A description of the affective quality attributed to environments. Journal of Personality and Social Psychology, 38(2), 311–322. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  39. Schein, E. H., & Schein, P. (2017). Organization Culture and Leadership (5th ed.). The Jossey-Bass Business and Management Ser. Wiley. https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=4766585 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  40. Schmitz, H., Müllan, R. O., & Slaby, J. (2011). Emotions outside the box: The new phenomenology of feeling and corporeality. Phenomenology and the Cognitive Sciences, 10(2), 241–259. https://doi.org/10.1007/s11097-011-9195-1 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  41. Shadish, W., Cook, T., & Cambell, D. (2002). Experimental and Quasi-Experimental Designs for Generalized Causal Inference. Houghton Mifflin. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  42. Short, J. C., McKenny, A. F., & Reid, S. W. (2018). More than words? Computer-aided text analysis in organizational behavior and psychology research. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 415–435. https://doi.org/10.1146/annurev-orgpsych-032117-104622 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  43. Swaraj, A. (2019). Exploratory research: Purpose and process. Parisheelan, XV(2), 666–670. http://crm.skspvns.com/wp-content/uploads/2020/09/110-ananya-swaraj.pdf Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  44. Thedvall, R. (2017). Affective atmospheres of hope: Management model training in public reforms. Journal of Organizational Ethnography, 6(2), 87–99. https://doi.org/10.1108/JOE-01-2017-0003 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  45. Vitry, C., Sage, D., & Dainty, A. (2020). Affective atmospheres of sensemaking and learning: Workplace meetings as aesthetic and anaesthetic. Management Learning, 51(3), 274–292. https://doi.org/10.1177/1350507619893930 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  46. Wolf, B. (2019). Atmospheres of learning: How they affect the development of our children. Atmospheric spaces: n. 5. Mimesis International. Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363
  47. Yik, M., Mues, C., Sze, I. N. L., Kuppens, P., Tuerlinckx, F., Roover, K. de, Kwok, F. H. C., Schwartz, S. H., Abu-Hilal, M., Adebayo, D. F., Aguilar, P., Al-Bahrani, M., Anderson, M. H., Andrade, L., Bratko, D., Bushina, E., Choi, J. W., Cieciuch, J., Dru, V.,... Russell, J. A. (2023). On the relationship between valence and arousal in samples across the globe. Emotion, 23(2), 332–344. https://doi.org/10.1037/emo0001095 Google Scholar öffnen DOI: 10.5771/2944-3741-2025-4-363

Zitation

Download RIS Download BibTex

Downloads

Download Kapitel (PDF) Download kompl. Werk (PDF)

Hinweis

Dieses Werk ist urheberrechtlich geschützt und darf nur nach den Vorgaben der Nutzungs- und Lizenzvereinbarung genutzt werden. Jede darüber hinaus gehende Nutzung des Werkes ist ausdrücklich untersagt und wird verfolgt.

Per E-Mail teilen

Medien