Frustrationserfahrungen im Engagement für Geflüchtete

Refugee assistance in Germany temporarily declined significantly after the wave of refugee aid in 2015 (until the Russian war of aggression on Ukraine). In research, the frustration experienced by those involved is considered a central cause of this development. Drawing on qualitative interviews, the article shows that such experiences cannot be explained solely by disappointed expectations on the part of the volunteers and precarious conditions of engage- ment (e. g. underfunded professional structures). In order to understand frustration in ref- ugee assistance, the article argues that it is also necessary to look at the everyday problems of refugees. This shows that, due to restrictive asylum policies and social inequality, people engaged in refugee assistance come up against limits that cannot or only to a limited extent be overcome within the framework of their engagement.