@book{1994:bradley:total_qual,
title = {Total Quality Management for Schools},
year = {1994},
note = {This popular book and video present the principles and applications of
TQM for transformation of schools. The author is recognized as the
leading authority on this approach to school reform.},
edition = {1},
publisher = {Rowman & Littlefield},
address = {Lanham},
series = {},
volume = {},
author = {Bradley, Leo H.}
}