@book{2024:yildiz:customer_e,
title = {Customer Experience leicht gemacht: So wird die Kundenreise zum Erfolgserlebnis},
year = {2024},
note = {},
edition = {1},
publisher = {GABAL Verlag},
address = {Offenbach},
series = {Business},
volume = {},
author = {Yildiz, Andrea}
}